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Auto Dealership Service Manager Jobs in Cullman, AL

Carmax

Dealership Auto Technician

Hartselle, AL · On-site

$24.70 - $27.08/hr

Skilled at managing multiple tasks in a fast-paced setting * Excellent communication skills and ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

Champion Auto Group

Used Car Manager

Decatur, AL · On-site

Sales Manager - Franchise Automotive Dealership If you love to win and are fiercely competitive ... track record of exceptional customer service, sales skills and training abilities. Job ...

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All JobsAuto Dealership Service JobsAuto Dealership Service Manager JobsAuto Dealership Service Manager Jobs in Cullman, AL

Auto Dealership Service Manager information

See Cullman, AL salary details

$27.8K

$66.8K

$127.5K

How much do auto dealership service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for auto dealership service manager in Cullman, AL is $66,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Auto Dealership Service Manager vs Auto Service Advisor?

AspectAuto Dealership Service ManagerAuto Service Advisor
CredentialsExperience in automotive service management, often certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent; ASE certifications beneficial but not mandatory
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, recommends repairs, and explains service needs
Employer & Industry UsageUsed in automotive dealerships and service centers for managerial rolesCommonly employed in dealerships and independent repair shops as customer-facing staff

The Auto Dealership Service Manager focuses on managing the entire service department, overseeing staff, and ensuring operational efficiency. In contrast, the Auto Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

How to become an auto dealership service manager?

To become an auto dealership service manager, candidates typically need a combination of automotive technical knowledge and management skills, often gained through experience as a technician or service advisor. A relevant post-secondary education or certification, such as ASE certification, can enhance prospects. Progression usually involves gaining experience in automotive service operations and developing leadership abilities.

What does an auto dealership service manager do at a dealership?

An auto dealership service manager oversees the service department, coordinating repairs, maintenance, and customer service. They manage staff, ensure quality work, handle customer concerns, and maintain profitability, often using dealership management software and requiring technical knowledge of vehicle systems.

What cities near Cullman, AL are hiring for Auto Dealership Service Manager jobs?

Cities near Cullman, AL with the most Auto Dealership Service Manager job openings:

Auto Dealership Service Manager jobs near you
Infographic showing various Auto Dealership Service Manager job openings in Cullman, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,826 per year, or $32.1 per hour.

Service Manager

Tony Serra Nissan of Cullman

Cullman, AL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Job Summary: We are looking for a Service Director/Manager to join our growing team! The right candidate has a strong background in service management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for the department, and staying up to date on new product features. 

Benefits
  • Competitive pay
  • Medical, dental, and vision insurance
  • Life insurance
  • 401k
  • PTO
  • Employee discounts
  • Career growth opportunities
Responsibilities
  • Assist customers in servicing, repairing and explaining each service needed
  • Understand customer; match requirements and concerns to various service options
  • Explain service being performed and keep customer informed and updated throughout the service of their vehicle
  • Stay up to date on new products, features, accessories and attending product training as required
  • Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
  • Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
  • Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business
  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Qualifications
  • A minimum of 3 years of experience as a service manager
  • Strong focus on providing excellent customer service
  • High school diploma or higher education
  • Clean driving record & valid driver's license
  • Driven personality, eager to improve and able to work within and support internal teams
About Us: Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible!
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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