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Auto Dealership Service Manager Jobs in Alberta (NOW HIRING)

Position Summary The Service Manager is responsible for leading the daily operations of the dealership's Service Department, ensuring an excellent customer experience while maximizing departmental ...

Service Manager

Ponoka, AB

CA$100K - CA$120K/yr

Overview Position Summary The Service Manager is responsible for leading the daily operations of the dealership's Service Department, ensuring an excellent customer experience while maximizing ...

Steady workflow in a busy premium-brand dealership * Performance-based earning opportunity * Audi ... Clear opportunities to advance within Go Auto * Supportive, team-focused shop environment What You ...

Steady workflow in a busy premium-brand dealership * Performance-based earning opportunity * Audi ... Clear opportunities to advance within Go Auto * Supportive, team-focused shop environment What You ...

Fixed Operations Manager

Edmonton, AB · On-site

CA$200K - CA$300K/yr

Service Manager/Fixed Operations Manager: Los Angeles, California The best dealerships have one thing in common: great leadership. Go Auto is one of North America's largest automotive groups, with ...

We have an exciting Service Manager opportunity in our Calgary 61 Ave dealership. The Service Manager's main responsibility is to proactively develop and manage the service department business and ...

We have an exciting Service Manager opportunity in our Calgary 61 Ave dealership. The Service Manager's main responsibility is to proactively develop and manage the service department business and ...

Brandt is currently seeking a Service Manager for our Fort McMurray Construction and Forestry ... Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership

New

As a Service Manager, your duties will include: * Overseeing and managing mechanical and tire ... Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing ...

As a Service Manager, your duties will include: * Overseeing and managing mechanical and tire ... Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing ...

Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing ... Must have an advanced knowledge of mechanical and tire services in a commercial automotive ...

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Auto Dealership Service Manager information

See Alberta salary details

$20K

$71.5K

$124.5K

How much do auto dealership service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for auto dealership service manager in Alberta is $71,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,500.00 per year, depending on experience, location, and employer.

What is the difference between Auto Dealership Service Manager vs Auto Service Advisor?

AspectAuto Dealership Service ManagerAuto Service Advisor
CredentialsExperience in automotive service management, often certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent; ASE certifications beneficial but not mandatory
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, recommends repairs, and explains service needs
Employer & Industry UsageUsed in automotive dealerships and service centers for managerial rolesCommonly employed in dealerships and independent repair shops as customer-facing staff

The Auto Dealership Service Manager focuses on managing the entire service department, overseeing staff, and ensuring operational efficiency. In contrast, the Auto Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

How to become an auto dealership service manager?

To become an auto dealership service manager, candidates typically need a combination of automotive technical knowledge and management skills, often gained through experience as a technician or service advisor. A relevant post-secondary education or certification, such as ASE certification, can enhance prospects. Progression usually involves gaining experience in automotive service operations and developing leadership abilities.

What does an auto dealership service manager do at a dealership?

An auto dealership service manager oversees the service department, coordinating repairs, maintenance, and customer service. They manage staff, ensure quality work, handle customer concerns, and maintain profitability, often using dealership management software and requiring technical knowledge of vehicle systems.
Infographic showing various Auto Dealership Service Manager job openings in Alberta as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $71,495 per year, or $34.4 per hour.

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Rev Up Your Career at Summit RAM in Ponoka, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Summit RAM embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Summit RAM, you’ll step into a fastpaced, forwardthinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Summit RAM is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. FullTime employees enjoy a robust benefits package, including:

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• CompanyWide Appreciation Events
• And SO MUCH MORE!


Position Summary

 
The Service Manager is responsible for leading the daily operations of the dealership’s Service Department, ensuring an excellent customer experience while maximizing departmental productivity and profitability. This role oversees service advisors, technicians, and support staff while maintaining high standards for safety, quality, compliance, and OEM specific processes. The ideal candidate is a customer-focused leader with strong technical knowledge, operational expertise, and the ability to cultivate a positive, high-performance team environment. 


Key Responsibilities 

  • Manage and lead the Service Department to meet operational, financial, and customer satisfaction goals.
  • Oversee service workflow, dispatching, scheduling, and shop efficiency to ensure timely and accurate repairs. 
  • Maintain strong relationships with customers through effective communication, problem resolution, and service quality assurance.
  • Ensure compliance with OEM repair standards, warranty policies, and dealership procedures.
  • Monitor key performance indicators (KPIs) and implement improvement strategies as needed.
  • Collaborate with Parts, Sales, and Fixed Operations leadership to support smooth dealership operations.
  • Recruit, train, coach, and develop service advisors, technicians, and support staff.
  • Conduct regular quality checks, safety reviews, and process audits to maintain a high standard work environment. 
  • Manage service department budgets, cost control, and profitability targets.
  • Handle escalated customer concerns and ensure positive outcomes that support long-term loyalty. 
  • All other duties as assigned by Corporate or Store Leaderhip.

 
Qualifications 

  • Proven leadership experience in an automotive service environment, ideally within an OEM dealership.
  • Strong knowledge of vehicle service operations, diagnostics, repair processes, and warranty administration.
  • Demonstrated ability to lead, motivate, and develop a diverse service team.
  • Excellent customer service, communication, and conflict resolution skills. 
  • Proficiency with dealership management systems (DMS) and OEM service applications. 
  • Strong organizational, analytical, and problem-solving skills. 
  • Ability to manage multiple priorities in a fast-paced environment. 
  • Valid driver’s license and clean driving record required. 
  • Certification in automotive technology or relevant postsecondary education is an asset. 

INDCFO


CAD $100,000.00 - CAD $120,000.00 /Yr.