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Auto Credit Analyst Jobs in Tennessee (NOW HIRING)

defi AUTO LLC

Client Support Desk Analyst

Nashville, TN · On-site

$60K - $75K/yr

Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance ... You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who ...

Ford Motor Company

Dealer Services Analyst

Franklin, TN · Hybrid

$65K - $109K/yr

Ford Credit is seeking to hire Loan Officers in our consumer auto-lending department. Ford Credit Loan Officers analyze, investigate, and decision loan applications for the contiguous United States.

Ford Motor Company

Dealer Services Analyst

Franklin, TN · Hybrid

$65K - $109K/yr

Ford Credit is seeking to hire Loan Officers in our consumer auto-lending department. Ford Credit Loan Officers analyze, investigate, and decision loan applications for the contiguous United States.

PNC Bank

As a Underwriter I within PNC's Retail Bank Operations - Indirect Auto organization, you will be ... Preferred Skills Credit Decisions, Decision Making, Financial Analysis, Identifying Risks, Process ...

Fisher Auto Parts

OUTSIDE SALES-EXEMPT

Sevierville, TN · On-site

... the auto parts industry; and have excellent organizational and communication skills. ESSENTIAL ... Present and maintain customer programs, credits, and core returns; * Present pricing and product ...

Fisher Auto Parts

OUTSIDE SALES-EXEMPT

Oak Ridge, TN · On-site

... the auto parts industry; and have excellent organizational and communication skills. ESSENTIAL ... Present and maintain customer programs, credits, and core returns; * Present pricing and product ...

Fisher Auto Parts

OUTSIDE SALES-EXEMPT

Oak Ridge, TN

... the auto parts industry; and have excellent organizational and communication skills. ESSENTIAL ... Present and maintain customer programs, credits, and core returns; * Present pricing and product ...

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All JobsAuto Credit Analyst JobsAuto Credit Analyst Jobs in Tennessee

Auto Credit Analyst information

What are the key skills and qualifications needed to thrive as an auto credit analyst?

To thrive as an Auto Credit Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a bachelor’s degree in a related field. Familiarity with credit scoring systems, financial modeling software, and databases like Experian or Equifax is typically required. Excellent communication, problem-solving abilities, and sound judgment help analysts effectively evaluate creditworthiness and negotiate terms. These skills ensure accurate risk assessment and contribute to responsible lending decisions that protect the lender and support customer needs.

What is the difference between Auto Credit Analyst vs Auto Loan Underwriter?

AspectAuto Credit AnalystAuto Loan Underwriter
CredentialsTypically requires a bachelor's degree in finance, economics, or related fieldRequires similar credentials, often with additional underwriting certifications
Work EnvironmentWorks in banks, finance companies, or auto dealerships analyzing credit dataWorks in lending institutions evaluating loan applications and risk
Job FocusAssesses creditworthiness of auto loan applicants based on financial dataReviews and approves or denies auto loan applications based on risk assessment

Auto Credit Analysts and Auto Loan Underwriters both evaluate auto loan applications, often sharing similar qualifications and work environments. The main difference lies in their focus: Credit Analysts analyze overall credit data, while Underwriters make final approval decisions. Both roles are essential in auto financing, with overlapping skills and industry usage.

What is an auto credit analyst?

Auto Credit Analysts are financial professionals who evaluate the creditworthiness of individuals or businesses applying for auto loans. They review credit reports, financial statements, and application details to assess risk and determine whether to approve or deny a loan application. Their analysis helps lenders minimize financial losses while making informed lending decisions. Additionally, they may recommend appropriate loan terms based on the applicant's credit profile and the lender's policies.

What are some common challenges faced by auto credit analysts in evaluating loan applications?

Auto Credit Analysts often encounter challenges such as assessing applicants with limited or poor credit history and balancing the need for risk mitigation with the goal of approving more loans. They also need to stay current with lending regulations and adapt to changes in consumer behavior or economic conditions. Effective communication with sales teams and underwriters is essential to ensure that credit decisions are both sound and timely, especially during periods of high application volume.

What are popular job titles related to Auto Credit Analyst jobs in Tennessee?

For Auto Credit Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Auto Credit Analyst jobs in Tennessee look for?

The top searched job categories for Auto Credit Analyst jobs in Tennessee are:

Auto Credit Analyst jobs near you
Infographic showing various Auto Credit Analyst job openings in Tennessee as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% In-person job distribution.

Client Support Desk Analyst

defi AUTO LLC

Nashville, TN • On-site

$60K - $75K/yr

Full-time

Posted 10 days ago

Job description

About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn.


About the Role:

In this position, you will work in a fast-paced environment and interface directly with system administrators and key business decision makers supporting defi's Auto Loan Originations and Servicing Products. You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who include some of the largest lenders in the United States. In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues, answering questions, and gathering feedback. This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software products. This role does not focus on desktop support, hardware repair, password resets, or general IT infrastructure support.

By working directly with clients and internal stakeholders, you can help shape software requirements, build relationships, and directly contribute to the business goals. Your contributions correlate to recognition and growth opportunities within the organization. The Client Service Desk is the hub of the organization as we interact with multiple departments and levels within the organization. This position provides exposure to new software and the ability to work with and influence others.


Essential Job Responsibilities:

  • Review client configurations and business processes to address challenges and satisfy business needs
  • Analyze, troubleshoot, and resolve complex application issues
  • Triage cases to isolate issues and determine priority and resolution path
  • Identify opportunities to enhance client product experiences
  • Effectively interact and communicate with internal stakeholders to deliver on client expectations
  • Advocate for clients by escalating urgent requests and efficiently prioritizing cases
  • Determine resolution or alternatives, develop and implement solutions, or engage appropriate resources
  • Identify roadblocks and drive progress to resolution
  • Efficiently manage assigned cases and prioritize workload to meet Internal and client SLAs
  • Support software QA testing and validation
  • Perform other duties as required


Required Qualifications:

  • Minimum of three to five (3-5) years' experience in lending, financial services, technology, and/or SaaS companies
  • Experience working in high volume case or ticketing queues
  • Basic SQL query abilities/experience
  • Excellent critical thinker; demonstrating strong problem-solving skills
  • Analytical and process oriented
  • Detailed and thorough
  • Excellent oral and written communication skills
  • Demonstrates accountability and personal ownership
  • Self-starter with a passion for client satisfaction


Preferred Qualifications:

  • ServiceNow experience preferred
  • Loan Servicing experience preferred
  • Accounting experience preferred


Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.