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Auto Collections Jobs in California (NOW HIRING)

Auto-Chlor System

Office Administrator

Santa Ana, CA · On-site

$49K - $59K/yr

Auto-Chlor System is immediately hiring for an Office Administrator for our Santa Ana, CA location ... Collections * Maintains AP/AR * Dispatching * Account management * Entering checks and conducting ...

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All JobsAuto Collections JobsAuto Collections Jobs in California

Auto Collections information

See California salary details

$12

$21

$29

How much do auto collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for auto collections in California is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What is auto collections?

Auto collections, also known as automotive collections agents or auto debt collectors, are professionals who work to recover overdue payments on car loans or leases. They typically contact customers who have missed payments, negotiate repayment plans, and may arrange for vehicle repossession if debts remain unpaid. Auto collections agents work for banks, credit unions, auto finance companies, or third-party collection agencies. Their goal is to help lenders minimize losses while working with borrowers to resolve outstanding debts in a fair and legal manner.

What are common challenges faced by professionals in auto collections, and how can they be effectively managed?

Professionals in Auto Collections often encounter challenges such as dealing with difficult or unresponsive customers, meeting collection targets, and staying updated on compliance regulations. Effectively managing these challenges involves strong communication and negotiation skills, persistence, and a thorough understanding of relevant laws (like the Fair Debt Collection Practices Act). Working closely with team members and using updated collection technologies can also help streamline processes and improve recovery rates. Many organizations provide ongoing training and support to help employees navigate complex situations.

What are the key skills and qualifications needed to thrive as an auto collections specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and customer account management, often supported by a high school diploma or equivalent experience in collections. Familiarity with collections software, CRM systems, and relevant compliance certifications (such as FDCPA) is typically required. Strong communication, problem-solving, and resilience are important soft skills for handling difficult conversations and maintaining professionalism. These competencies are crucial for effectively recovering payments while protecting customer relationships and ensuring regulatory compliance.

What is the difference between Auto Collections vs Auto Loan Processor?

AspectAuto CollectionsAuto Loan Processor
Primary RoleManaging overdue auto loan accounts and pursuing paymentsProcessing new auto loan applications and verifying borrower information
Work EnvironmentCollections departments, financial institutionsLoan departments, banks, credit unions
Required CredentialsTypically high school diploma; collections experience preferredHigh school diploma or equivalent; some roles may require finance or banking knowledge

Auto Collections professionals focus on recovering overdue payments and managing delinquent accounts, while Auto Loan Processors handle the approval and processing of new auto loans. Both roles are essential in auto finance but differ in responsibilities, work environment, and required skills.

What are popular job titles related to Auto Collections jobs in California?

For Auto Collections jobs in California, the most frequently searched job titles are:

What job categories do people searching Auto Collections jobs in California look for?

The top searched job categories for Auto Collections jobs in California are:

What cities in California are hiring for Auto Collections jobs?

Cities in California with the most Auto Collections job openings:

Auto Collections jobs near you
Infographic showing various Auto Collections job openings in California as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,062 per year, or $21.2 per hour.

Loan Servicing Representative II

Servicing Solutions

Orange, CA • On-site

$24 - $25/hr

Full-time

Re-posted 13 days ago

Job description

About the Organization
Servicing Solutions is on a mission to redefine portfolio servicing for good by changing the transactional client experience to one that is more collaborative, relational and transparent. Outsourcing relationships have shifted from the genuine, face-to-face relational and transparent way of doing business, to a very sterile, transactional and number-based system. As big companies bought up smaller ones, impersonal call centers with one-size-fits-all solutions quickly transitioned, almost unnoticeable, to become the norm. The human element of empathy and a commitment to unfaltering standards of customer service dwindled away into the past. At Servicing Solutions, we dare to imagine, experiment and innovate to deliver the kind of superior service we like to receive ourselves. Our goal is simple - to bring that experience, ingenuity, talent, analytics and a technological advantage to an industry ready for change.
We are proud of our diverse and inclusive workforce. Our executive management team averages 25+ years working together. We have serviced portfolios experiencing hyper growth and have turned around many underperforming portfolios. We leverage our experience to implement best practices with an appropriate blend of new and emergent technologies, balanced with genuine, face-to-face interaction. As a result, our clients benefit from a fresh approach to loan servicing focused fully on the overall customer journey and the bottom line.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
The Loan Servicing Representative II (LSR II) is a critical role within Servicing Solutions working to resolve accounts potentially 31 to 60+ days past due. This role is pivotal in preventing loan losses through progressive collection efforts. Ideal candidates will have strong negotiation skills working to bring accounts current with a combination of payments and available tools to assist customers.The Loan Servicing Representative II (LSR II) is a critical role within Servicing Solutions working to resolve accounts potentially 31 to 60+ days past due. This role is pivotal in preventing loan losses through progressive collection efforts. Ideal candidates will have strong negotiation skills working to bring accounts current with a combination of payments and available tools to assist customers.
Job Duties:
  • Good negotiation skills- accomplished through mutual communication between agent and customer to successfully obtain payment.
  • Negotiate with customers to create payment solutions based on individual circumstances.
  • Meet and exceed daily goals and monthly goals.
  • Initiate outbound calls that are effective in scope, and lead to successful payment or timely arrangement to satisfy the account delinquency.
  • Demonstrates ability to be a team player.
  • Collect accounts that are past due.
  • Bring delinquency down in assigned queue and overall delinquency.
  • Conduct skip-tracing activity to generate potential leads on customer or collateral.
  • Handle high volume of calls in a high stress environment.
  • Meet quality assurance and productivity standards
  • Pay Rate $24-$25/hour

Position
Loan Servicing Representative II
Position Requirements
  • Excellent communication and negotiation skills
  • Willing and able to work a flexible schedule including overtime and weekends
  • Ability to multi-task in a fast-paced environment
  • Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt Collections Practices Act
  • Good computer and typing skills
  • Team player
  • Good negotiation skills; excellent telephone etiquette
  • General knowledge of Microsoft Excel, and Outlook
  • High School diploma or equivalent required.
  • 2+ years' experience in collection environment preferred.
  • Auto Collections experience preferred.
  • Knowledge of collection, repossession, and skip tracing.

This is not a remote position. Must be able to work in the California office Monday - Friday from 8 a.m. to 5 p.m.
Number of Openings
1
Open Date
1/23/2026
Location
California
Exempt/Non-Exempt
Non-Exempt
Full-Time/Part-Time
Full-Time
Shift
-not applicable-
This position is currently accepting applications.

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