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Auto Collection Jobs in California (NOW HIRING)

CROSSMARK1

Retail Data Collection Associate - PT

Petaluma, CA · On-site

$17.50 - $20.25/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... Must have reliable transportation, valid driver's license, and auto insurance. Must keep driver ...

CROSSMARK1

Retail Data Collection Associate - PT

Petaluma, CA · On-site

$17.50 - $20.25/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... Must have reliable transportation, valid driver's license, and auto insurance. Must keep driver ...

CROSSMARK1

Retail Data Collection Associate - PT

Petaluma, CA · On-site

$17.50 - $20.25/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... Must have reliable transportation, valid driver's license, and auto insurance. Must keep driver ...

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All JobsAuto Collection JobsAuto Collection Jobs in California

Auto Collection information

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$19

$29

How much do auto collection jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for auto collection in California is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.79 per hour, depending on experience, location, and employer.

What are auto collection jobs?

Auto collection jobs involve contacting customers or businesses to collect payments on overdue automobile loans or leases. Professionals in this role work with lenders, dealerships, or financial institutions to negotiate payment arrangements, resolve disputes, and ensure accounts are brought current. They may also update account records, follow legal and company policies regarding collections, and sometimes coordinate the repossession process if necessary. Good communication, problem-solving skills, and knowledge of relevant regulations are important for success in this field.

What are some common challenges faced by professionals working in Auto Collection, and how can they be effectively managed?

Professionals in Auto Collection often encounter challenges such as communicating with customers who are behind on payments, handling difficult conversations diplomatically, and balancing collection targets with customer service. Success in this role requires strong negotiation skills, patience, and the ability to remain calm under pressure. Many teams provide ongoing training and support, and collaboration with other departments like customer service and finance is common to resolve issues efficiently. Utilizing technology and clear communication strategies can also help manage workload and improve collection rates.

What are the key skills and qualifications needed to thrive as an Auto Collection Specialist, and why are they important?

To thrive as an Auto Collection Specialist, you need strong knowledge of collection procedures, negotiation techniques, and familiarity with lending or financial regulations, often supported by a high school diploma or equivalent. Proficiency with collections software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and resilience under pressure are standout soft skills for this role. These skills enable effective debt recovery, maintain customer relationships, and help the organization manage risk and minimize losses.

What is the difference between Auto Collection vs Auto Service Technician?

AspectAuto CollectionAuto Service Technician
Required CredentialsHigh school diploma, dealership or auto sales certificationsHigh school diploma, ASE certifications, technical training
Work EnvironmentDealerships, auto sales lots, car showroomsAuto repair shops, service centers, dealerships
Industry UsageAuto sales and dealership industryAuto repair and maintenance industry
Common Search/ComparisonAuto Collection vs Auto Service Technician

Auto Collection roles focus on selling and managing vehicle inventories within dealerships, requiring sales skills and certifications. Auto Service Technicians specialize in vehicle repairs and maintenance, requiring technical certifications like ASE. While both work in the automotive industry, their roles differ in responsibilities, work environment, and required credentials.

What cities in California are hiring for Auto Collection jobs? Cities in California with the most Auto Collection job openings:
Auto Collection jobs near you
Customer Service Representative- Part time

Customer Service Representative- Part time

Premier Auto Credit

Glendale, CA

$17 - $23/hr

Other

Posted 6 days ago

Job description

Customer Service Representative

If you are experienced within a call center environment and love to help people, find solutions, we are looking for YOU! As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers regarding late or missed payments, acquire facts about the reasonings of delinquencies and assist customers by negotiating payment arrangements. It starts with YOU!

Part time schedule options:

  • Mon. thru Friday 8am to 1pm and some Saturdays 8am to 12pm
  • Mon. thru Friday 12pm to 5pm and some Saturdays 8am to 12pm
  • Mon. thru Friday 1pm to 6pm and some Saturdays 8am to 12pm

Our Promise to YOU:

We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

  • Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay
  • Standard Business Hours of Operation: Monday- Friday, 8am-5pm, 1 Saturday a month.

Duties/Responsibilities:

  • Help customers to bring their accounts current in the first stage of Collections (1 to 10 Days), in a Predictive Dialer environment.
  • Ability to answer a high volume of calls on a daily basis.
  • Effectively handle all phone, email, web and fax transactions to ensure customer/consumer satisfaction.
  • The ability to offer payment options over the phone to cure early delinquency.
  • Perform account maintenance functions such as explaining terms of auto loan, submitting auto loans for repossession, asking customers for proof of insurance.
  • Must learn and abide by the FDCPA Collection Law+
  • Other duties as assigned.

Required Skills/Abilities:

  • Must be proficient in both English and Spanish.
  • Work a flexible schedule.
  • Must be able to type minimum of 20- 25 wpm.
  • Have good written and verbal skills.
  • Must be able to negotiate payment options over the phone.
  • Basic computer skills required. Collection software experience is helpful.
  • Update, maintain, and analyze customer account profiles.
  • Must be able to balance multiple priorities in a high call volume environment while maintaining professional and courtesy customer interactions.
  • Reliable attendance track record.

Education and Experience:

  • Previous experience in a Call Center environment of 6 months to 1 year is preferred.
  • Experience working Debt Collections is a plus.
  • A High School diploma or General Equivalency Degree (GED) is necessary for this position.
  • Individuals with at least 2 years of college may qualify with no experience necessary.
  • You must be able to respond to common inquiries or complaints from customers in a professional manner in both English and Spanish.
  • Ability to add, subtract, multiply and divide in all units of measure i.e., calculate payments, interest charges and other fees.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Heavy phone work
  • Heavy typing
  • Must wear headsets

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience.

EEO Disclaimer

Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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