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Auto Collection Jobs in California (NOW HIRING)

Premier Auto Credit

Collector 61-90 days

Glendale, CA · On-site

$20 - $22/hr

As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers ... At least 1 year of experience in credit and collection work highly preferred. * Familiar with basic ...

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All JobsAuto Collection JobsAuto Collection Jobs in California

Auto Collection information

See California salary details

$9

$19

$29

How much do auto collection jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for auto collection in California is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.79 per hour, depending on experience, location, and employer.

What are auto collection jobs?

Auto collection jobs involve contacting customers or businesses to collect payments on overdue automobile loans or leases. Professionals in this role work with lenders, dealerships, or financial institutions to negotiate payment arrangements, resolve disputes, and ensure accounts are brought current. They may also update account records, follow legal and company policies regarding collections, and sometimes coordinate the repossession process if necessary. Good communication, problem-solving skills, and knowledge of relevant regulations are important for success in this field.

What are some common challenges faced by professionals working in Auto Collection, and how can they be effectively managed?

Professionals in Auto Collection often encounter challenges such as communicating with customers who are behind on payments, handling difficult conversations diplomatically, and balancing collection targets with customer service. Success in this role requires strong negotiation skills, patience, and the ability to remain calm under pressure. Many teams provide ongoing training and support, and collaboration with other departments like customer service and finance is common to resolve issues efficiently. Utilizing technology and clear communication strategies can also help manage workload and improve collection rates.

What are the key skills and qualifications needed to thrive as an Auto Collection Specialist, and why are they important?

To thrive as an Auto Collection Specialist, you need strong knowledge of collection procedures, negotiation techniques, and familiarity with lending or financial regulations, often supported by a high school diploma or equivalent. Proficiency with collections software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and resilience under pressure are standout soft skills for this role. These skills enable effective debt recovery, maintain customer relationships, and help the organization manage risk and minimize losses.

What is the difference between Auto Collection vs Auto Service Technician?

AspectAuto CollectionAuto Service Technician
Required CredentialsHigh school diploma, dealership or auto sales certificationsHigh school diploma, ASE certifications, technical training
Work EnvironmentDealerships, auto sales lots, car showroomsAuto repair shops, service centers, dealerships
Industry UsageAuto sales and dealership industryAuto repair and maintenance industry
Common Search/ComparisonAuto Collection vs Auto Service Technician

Auto Collection roles focus on selling and managing vehicle inventories within dealerships, requiring sales skills and certifications. Auto Service Technicians specialize in vehicle repairs and maintenance, requiring technical certifications like ASE. While both work in the automotive industry, their roles differ in responsibilities, work environment, and required credentials.

What cities in California are hiring for Auto Collection jobs? Cities in California with the most Auto Collection job openings:
Auto Collection jobs near you
Credit and Collections Specialist I (68587)

Credit and Collections Specialist I (68587)

Tireco, Inc

Gardena, CA

$23 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

JOB TITLE:  Credit and Collections Specialist I 

TEAM MEMBER PERKS

Along with a competitive paycheck, you will also get to enjoy a full suite of benefits including:

  • Sick Time - 5 days 

  • Vacation Time - Earn up to 2-weeks on your first year of employment  

  • Paid and Floating Holidays  

  • Premium FREE Medical and Dental coverage options 

  • Vision Insurance

  • 401(k) with company matching 

  • Life Insurance  

  • Discounts on Tires and Wheels 

  • Opportunity for advancement 

WE WANT TO HEAR FROM YOU IF YOU

  • Pride yourself in providing excellent customer service

  • Have proven time management mastery

  • Have the ability to work independently and in a team

  • Pride yourself on solving problems efficiently

ESSENTIAL RESPONSIBILITES:

  • Review weekly aging and identify the following:

    • COD accounts in need of payment and/or reconciliation

    • Terms accounts requiring payment and/or reconciliation

    • Accounts rolling into 30 + past due

    • Slow-paying account and changes in payment trends/red flags

    • Payment plans or special arrangements to ensure time payment, and flag defaults

  • Complete account reconciliation in timely manner

  • Review and discuss concern accounts with Specialist II and/or Manager

  • Assist with monitoring Soft Hold Orders and ensure timely resolution

    • Ability to analyze and make sound judgement in the company's best interest, while maintaining customer relationships

    • Communicate delays or order holds with Warehouse and Sales Reps

    • Identify cause of hold and suggest action plans to prevent recurrences

  • Clearly document all internal and external communication in NetSuite, including weekly summaries, and detailed aging reports

  • Maintain clear, professional verbal and written communication with customers and sales reps regarding account status and overdue balances

  • Conduct collection calls with focus on maintaining and improving customer relationships

  • Provide excellent customer service to internal teams and external customers

  • Respond promptly to calls, emails, MS Teams, and FreshChat message

  • Processes request for invoice copies, statements, refunds, and signed proof of delivery in a timely manner

  • Support additional tasks and special projects as assigned

REQUIRED QUALIFICATIONS AND SKILLS:

  • 1 - 2 years of experience in Accounts Receivable, credit function and customer service, or related role

  • Preferred industry background: Tire/wheels, Auto Parts, Manufacturing, or Distribution

  • Bilingual preferred (English/Spanish)

  • Proficient in Excel (including VLOOKUP), MS Office, Outlook, Word, MS Teams, FreshChat

  • Strong analytical, written and verbal communication, and negotiation skill

  • Ability to work in a fast-paced environment and effectively multitask

  • Experience handling high-volume calls

  • Experience with ERP Systems (NetSuite a plus)

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