Installer Service Specialist
Coos Bay, OR · On-site
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned.
Installer Service Specialist
Coos Bay, OR · On-site
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned.
Installer Service Specialist
Coos Bay, OR · On-site
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned.
Installer Service Specialist
Coos Bay, OR · On-site
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned.
Installer Service Specialist
Coos Bay, OR · On-site
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned.
Installer Service Specialist
Coos Bay, OR · On-site
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned.
Loan Servicing Specialist
Coquille, OR · On-site
$19 - $26/hr
Process insurance claims for Hazard and Flood losses, comprehensive and collision losses ... Set up, terminate and modify auto transfers, ACHs & EFTs; Process construction, escrow holdback and ...
Quick apply
Loan Servicing Specialist
Coquille, OR · On-site
$19 - $26/hr
Process insurance claims for Hazard and Flood losses, comprehensive and collision losses ... Set up, terminate and modify auto transfers, ACHs & EFTs; Process construction, escrow holdback and ...
Customer Service Representative - State Farm Agent Team Member
Roseburg, OR · On-site
$36K - $50K/yr
Process insurance claims and follow up with customers. * Maintain accurate records of customer ... Auto insurance * Home insurance * Life insurance * Retirement planning State Farm agents are ...
Customer Service Representative - State Farm Agent Team Member
Roseburg, OR · On-site
$36K - $50K/yr
Process insurance claims and follow up with customers. * Maintain accurate records of customer ... Auto insurance * Home insurance * Life insurance * Retirement planning State Farm agents are ...
Auto Claims information
See Remote, OR salary details
$30K - $34.2K
1% of jobs
$34.2K - $38.4K
0% of jobs
$38.4K - $42.6K
5% of jobs
$42.6K - $46.9K
7% of jobs
$48.8K is the 25th percentile. Wages below this are outliers.
$46.9K - $51.1K
24% of jobs
The median wage is $54.6K / yr.
$51.1K - $55.3K
15% of jobs
$55.3K - $59.5K
15% of jobs
$62.3K is the 75th percentile. Wages above this are outliers.
$59.5K - $63.8K
12% of jobs
$63.8K - $68K
11% of jobs
$68K - $72.2K
5% of jobs
$72.2K - $76.4K
5% of jobs
$30K
$57.4K
$76.4K
How much do auto claims jobs pay per year?
As of Jul 28, 2026, the average yearly pay for auto claims in Remote, OR is $57,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $64,400.00 per year, depending on experience, location, and employer.
What are some common challenges faced by auto claims professionals, and how can they be managed effectively?
Auto claims professionals often encounter challenges such as handling high caseloads, managing difficult customer interactions, and staying up-to-date with changing insurance regulations. Effective time management and strong communication skills are crucial for balancing multiple claims and providing empathetic service to clients who may be experiencing stress after an accident. Collaboration with adjusters, appraisers, and legal teams also plays a key role in efficiently resolving claims and ensuring customer satisfaction.
What are the key skills and qualifications needed to thrive as an Auto Claims Adjuster, and why are they important?
To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant bachelor's degree or industry certifications like AIC (Associate in Claims). Familiarity with claims management software, estimating tools such as CCC One, and digital communication systems is typically required. Strong interpersonal skills, attention to detail, and effective negotiation abilities help you build rapport with customers and resolve claims efficiently. These skills are crucial for ensuring accurate, fair settlements and maintaining customer trust in a competitive insurance industry.
What are auto claims?
Auto claims are requests made by vehicle owners to their insurance company for compensation or repair after their vehicle has been damaged, stolen, or involved in an accident. The claims process typically involves reporting the incident, providing documentation such as photos and police reports, and working with an adjuster to assess the damage. The insurer then determines coverage and arranges for payment or repairs according to the policy terms. Understanding your coverage and promptly reporting incidents can help streamline the claims process.
What is the difference between Auto Claims vs Auto Adjuster?
| Aspect | Auto Claims | Auto Adjuster |
|---|---|---|
| Required Credentials | High school diploma or equivalent; insurance licensing often required | High school diploma or equivalent; insurance licensing often required |
| Work Environment | Office, claims centers, sometimes remote | Office, on-site inspections, sometimes remote |
| Employer & Industry Usage | Insurance companies, claims departments | Insurance companies, claims departments |
| Primary Responsibilities | Processing and managing auto insurance claims | Inspecting vehicles, assessing damages, determining claim validity |
Auto Claims professionals handle the processing of insurance claims, focusing on administrative tasks. Auto Adjusters, on the other hand, inspect vehicles and assess damages to determine claim validity. While both roles require similar credentials and work within the insurance industry, Auto Adjusters are more involved in on-site evaluations, whereas Auto Claims staff manage claim processing and customer communication.
What are the most commonly searched types of Auto Claims jobs in Remote, OR? The most popular types of Auto Claims jobs in Remote, OR are:
What are popular job titles related to Auto Claims jobs in Remote, OR? For Auto Claims jobs in Remote, OR, the most frequently searched job titles are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 21 days ago
O'Reilly Auto Parts rating
5.3
Based on 1,873 frontline employees who took The Breakroom Quiz
546th of 728 rated retailers
Job description
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
What O'Reilly Auto Parts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About O'Reilly Auto Parts
Sourced by ZipRecruiter
Industry
Individual, family and community social assistance
Company size
10,000+ Employees
Headquarters location
Springfield, MO, US