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Auto Claims Adjuster Jobs in Appleton, WI (NOW HIRING)

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Auto Claims Adjuster information

See Appleton, WI salary details

$29.3K

$56.1K

$74.6K

How much do auto claims adjuster jobs pay per year?

As of Aug 27, 2026, the average yearly pay for auto claims adjuster in Appleton, WI is $56,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $62,900.00 per year, depending on experience, location, and employer.

What does an auto claims adjuster do?

Auto Claims Adjusters work directly with insured individuals, specifically after those clients have experienced some kind of automobile accident. Once a customer files an insurance claim, the Auto Claims Adjuster contacts that individual to research the situation and facilitate the insurance payout. They make direct phone calls to clients and represent their company accordingly, answering questions and providing empathy and guidance throughout a sometimes stressful process. They help interpret what the customer’s specific insurance plan covers and calculate how much their company will pay. Auto Claims Adjusters inspect the damaged vehicles, obtain police reports, and negotiate repair work with body shops. They provide updates to their clients and ensure that the repair shop is meeting deadlines appropriately.

What does an auto claims adjuster do?

An auto claims adjuster investigates insurance claims related to vehicle accidents or damages to determine the extent of the insurer's liability. They review police reports, speak with claimants and witnesses, inspect vehicle damage, and assess repair costs. Based on their findings, they negotiate settlements and ensure claims are processed in accordance with policy terms and regulations. Their goal is to provide fair and efficient resolution of claims for both the insurance company and the policyholder.

What are the key skills and qualifications needed to thrive as an auto claims adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and accident investigation, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating systems like CCC One or Mitchell, and digital documentation tools is typically required. Strong negotiation, analytical thinking, and customer service skills help resolve claims efficiently and build trust with policyholders. These competencies ensure accurate claim assessments, minimize losses, and maintain positive client relationships in a competitive insurance market.

What are some common challenges faced by auto claims adjusters and how can they be addressed?

Auto Claims Adjusters often encounter challenges such as managing a high volume of cases, handling difficult conversations with policyholders, and staying updated on changing insurance regulations. Strong organizational skills and effective time management can help adjusters stay on top of caseloads, while empathy and clear communication are key to navigating sensitive interactions. Continual professional development and collaboration with colleagues also support adjusters in adapting to industry changes and providing accurate, timely service.

What is the difference between Auto Claims Adjuster vs Property Claims Adjuster?

AspectAuto Claims AdjusterProperty Claims Adjuster
CredentialsInsurance license, sometimes certifications like AIC or CPCUInsurance license, similar certifications
Work EnvironmentAdjusting vehicle damage claims, often outdoors or in repair shopsHandling property damage claims, including homes and commercial buildings
Employer & IndustryAuto insurance companies, vehicle insurersHomeowners, commercial property insurers

Auto Claims Adjusters and Property Claims Adjusters both work within the insurance industry, assessing damages and processing claims. The main difference lies in the type of damage they handle: Auto Claims Adjusters focus on vehicle-related claims, while Property Claims Adjusters handle damages to buildings and property. Both roles require similar credentials and often share work environments, but they specialize in different areas of insurance claims processing.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional who evaluates insurance claims related to vehicle accidents and damages. The role typically requires strong communication, attention to detail, and knowledge of insurance policies, with opportunities for advancement and job stability in the insurance industry.
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The top searched job categories for Auto Claims Adjuster jobs in Appleton, WI are:

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Cities near Appleton, WI with the most Auto Claims Adjuster job openings:

Auto Claims Adjuster jobs near you
Infographic showing various Auto Claims Adjuster job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,090 per year, or $27 per hour.

Claims Adjuster Trainee, Wisconsin

Appleton, WI • On-site

Progressive

8.7

Company rating: 8.7 out of 10

Based on 597 frontline employees who took The Breakroom Quiz

72nd of 312 rated insurance

People enjoy working here

Good employer

Recommended by students

Learn more about Progressiveexternal

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Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.Claims Adjuster Trainee - Wisconsin

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Duties & Responsibilities (upon completion of training)

  • Determine coverage

  • Determine liability (who’s at fault for the damages)

  • Interview customers, claimants, and witnesses

  • Partner with appraisers/estimators to manage vehicle repairs

  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications??????????????????? 

  • Three years of relevant work experience OR 

  • Bachelor’s degree OR 

  • Two years relevant work experience and an associate degree 

Additional Information

  • Schedule: During Training: Monday – Friday, 8:30 am – 5:30 pm for the first four weeks of training. After week four, hours shift to Monday – Friday,  9:00 am – 6:00 pm. Hours may vary slightly depending on location.

  • Location: roles may be available for any of the locations listed on the application

Compensation  

  • Once you complete training and pass any necessary testing requirements, your salary can be between the range listed in this posting (commensurate to experience), however, during training, you’ll be paid hourly based on your annual salary.

  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits 

  • 401(k) with dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness?& mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off, including volunteer time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance 

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. 

Equal Opportunity Employer??

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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