Auto Claim Adjuster Trainee Jobs (NOW HIRING)

Description

Capstone ISG is one of the nation's fastest-growing Independent Adjusting firms, providing property claims services to leading insurance carriers throughout the United States. As we continue to expand, we are seeking motivated, career-minded individuals who are eager to learn, enjoy solving problems, and want to build a long-term career in the insurance industry.

If you have a background in construction, roofing, restoration, inspections, customer service, or another hands-on profession, this could be the opportunity you've been looking for.

As a Field Property Adjuster Trainee, you'll receive company-sponsored training, industry licensing support, and real-world field experience that will prepare you to investigate property losses, assess damage, prepare estimates, and manage insurance claims.

Capstone invests heavily in the success of its trainees. All new hires participate in a comprehensive 30-day training program designed to provide the technical knowledge and practical skills needed to succeed as a Property Adjuster.

Travel and accommodations are fully provided by Capstone.

During training, you'll learn:

• Property damage assessment and investigation
• Residential and commercial construction fundamentals
• Insurance policy interpretation and coverage analysis
• Xactimate estimating software
• Claim documentation and reporting
• Customer communication and claim management
• Industry regulations and best practices
• Field inspection techniques and safety procedures

Following successful completion of training, you will:

• Conduct field investigations involving residential and commercial property claims.
• Inspect homes and commercial buildings to identify and document damage.
• Analyze claim information, policy provisions, and supporting documentation.
• Prepare repair and replacement estimates using Xactimate.
• Assist in determining coverage, damages, and claim exposure.
• Prepare professional reports and claim documentation for clients.
• Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process.
• Participate in subrogation and causation investigations when applicable.
• Manage an assigned claim inventory while meeting service and quality standards.
• Travel throughout your assigned New Jersey territory to inspect losses and investigate claims.
• Continue developing technical expertise through training and mentorship opportunities.

• College Degree or equivalent required.
• Construction, roofing, restoration, inspection, estimating, engineering, or related experience strongly preferred.
• Strong mechanical aptitude and willingness to learn technical concepts.
• Excellent communication and customer service skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic computer proficiency and willingness to learn industry software platforms.
• Ability to obtain and maintain required adjuster licenses.
• Valid driver's license required.

• Construction or building trades experience
• Roofing or restoration industry experience
• Estimating experience
• Prior insurance or claims experience
• Experience using Xactimate or similar estimating software

Capstone ISG offers a competitive compensation package and invests in the professional development of every team member.

Benefits include:

• Competitive salary with annual raises
• Quarterly performance bonuses
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Company-paid life insurance
• Short-term and long-term disability coverage
• Paid vacation, sick leave, and holidays
• Fitness membership reimbursement
• Company-paid training and licensing support
• Continuing education and career advancement opportunities

This position requires regular travel and field inspections throughout New Jersey.

Candidates must be able to:

• Lift and carry up to 35 pounds, including ladders and inspection equipment.
• Climb ladders and inspect residential and commercial roofs.
• Work at heights and access attics, crawlspaces, and other confined areas.
• Walk, kneel, crouch, crawl, stand, and climb as necessary to conduct inspections.
• Work outdoors in varying weather conditions.

At Capstone, you'll join a team that values professionalism, integrity, technical excellence, and exceptional customer service. We provide the training, tools, and support necessary to build a successful career in a growing industry with significant advancement opportunities.

If you're looking for more than just a job and want to develop a specialized skill set with a company committed to your success, we encourage you to apply.