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Auto Adjuster Jobs in Decatur, GA (NOW HIRING)

Reserv

General Liability Claims Adjuster

Atlanta, GA

Passionate adjuster who cares about the customer and their experience. * You exercise empathy and ... General Liability (Premise, Habitational, Auto, Garagekeepers, BOP's, Dwelling) * Construction ...

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All JobsAuto Adjuster JobsAuto Adjuster Jobs in Decatur, GA

Auto Adjuster information

See Decatur, GA salary details

$29.3K

$56.1K

$74.7K

How much do auto adjuster jobs pay per year?

As of Jun 10, 2026, the average yearly pay for auto adjuster in Decatur, GA is $56,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $63,000.00 per year, depending on experience, location, and employer.

What are Auto Adjusters?

Auto adjusters are insurance professionals who investigate, evaluate, and settle claims related to automobile accidents or damages. They assess the extent of the damage, determine liability, and calculate appropriate compensation based on policy coverage. Auto adjusters work closely with policyholders, repair shops, and sometimes law enforcement to ensure claims are handled accurately and fairly. Their goal is to resolve claims efficiently while adhering to company guidelines and legal regulations.

What are some common challenges Auto Adjusters face when handling claims, and how can they be managed?

Auto Adjusters often encounter challenges such as managing high caseloads, navigating complex or disputed claims, and communicating effectively with policyholders who may be stressed or upset. Staying organized, maintaining clear documentation, and developing strong negotiation and customer service skills are essential strategies for overcoming these obstacles. Additionally, collaborating closely with repair shops, legal teams, and other insurance professionals can help ensure accurate claim assessments and timely resolutions.

What are the key skills and qualifications needed to thrive as an Auto Adjuster, and why are they important?

To thrive as an Auto Adjuster, you need a solid understanding of automobile repair processes, insurance policies, and claims investigation, typically supported by a relevant degree or prior claims experience. Familiarity with estimating software like CCC One, Mitchell, or Audatex and sometimes state adjuster licensing are commonly required. Strong negotiation, analytical thinking, and customer service skills help build rapport with clients and resolve claims efficiently. These competencies are crucial for accurately assessing damages, minimizing losses, and delivering fair outcomes for both clients and insurers.

What is the difference between Auto Adjuster vs Claims Adjuster?

AspectAuto AdjusterClaims Adjuster
CertificationsState licensing, industry certificationsSame as Auto Adjuster, plus general claims certifications
Work EnvironmentPrimarily in auto repair shops, insurance offices, on-site at accident scenesVaries from auto to property, health, or casualty claims, often in offices or on-site
Industry UsageSpecialized in vehicle damage claimsHandles a broader range of insurance claims including auto, property, and casualty

Auto Adjusters focus specifically on vehicle damage claims, requiring specialized knowledge of auto repairs and insurance policies. Claims Adjusters have a broader scope, handling various types of insurance claims beyond autos. Both roles require similar certifications and often work within the insurance industry, but Auto Adjusters are more specialized in automotive claims.

What are popular job titles related to Auto Adjuster jobs in Decatur, GA? For Auto Adjuster jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Auto Adjuster jobs in Decatur, GA look for? The top searched job categories for Auto Adjuster jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Auto Adjuster jobs? Cities near Decatur, GA with the most Auto Adjuster job openings:
Auto Adjuster jobs near you
Infographic showing various Auto Adjuster job openings in Decatur, GA as of June 2026, with employment types broken down into 20% Full Time, 79% Part Time, and 1% Contract. Highlights an 62% Physical, 13% Hybrid, and 25% Remote job distribution, with an average salary of $56,125 per year, or $27 per hour.
Major Case Unit Team Lead, Rideshare

Major Case Unit Team Lead, Rideshare

Reserv, Inc.

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
As the Major Case Unit Manager at Reserv you will be responsible for a team of high performing claims professionals handling Reserv's most complex and high exposure claims. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers and the client. The high-performing team of Major Case Unit claim professionals you will manage will service a commercial ride share client. You will maintain high quality standards and in compliance with regulatory, internal and external contractual SLAs while working with some of the newest litigation technology. This position requires exceptional leadership skills and deep experience of compliance with state handling practices and transportation claims.
What you'll do
  • Oversee a team of commercial auto adjuster direct reports
  • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
  • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
  • Serve as backup/ leader when the Manager is out of office
  • Responsible for initial onboarding tasks/ access and new hire cultural immersion
  • SME for first-line questions, escalations, roundtable discussions
  • Increased reserve and payment authority with the ability to assist with moderate reviews
  • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees

Qualifications
  • 10+ years of insurance claims experience in multiple lines of business with litigated bodily injury experience
  • 5+ years of leadership experience with a preference for experience managing in a remote environment
  • Experience with Ride Share (or TNC/Livery) litigation is required.
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

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