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Authenticator Jobs in North Carolina (NOW HIRING)

Yochana

Service Desk L1

Morrisville, NC · On-site

$19.25 - $26.25/hr

... authenticator setup, and related access problems. • Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks. • Support devices through MDM/Intune ...

Noblesoft Technologies

Service desk Analyst

Morrisville, NC · On-site

$19.25 - $26.25/hr

Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. * Provide basic VPN support, including connectivity troubleshooting, user login ...

Newrez

Applications Developer II

Charlotte, NC · On-site

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this ...

Newrez LLC

Applications Developer II

Charlotte, NC · On-site

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this ...

All JobsAuthenticator JobsAuthenticator Jobs in North Carolina

Authenticator information

See North Carolina salary details

$54.1K

$137.8K

$178.1K

How much do authenticator jobs pay per year?

As of Sep 2, 2026, the average yearly pay for authenticator in North Carolina is $137,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,900.00 and $159,000.00 per year, depending on experience, location, and employer.

What is an authenticator?

An Authenticator is responsible for examining and verifying the authenticity of items such as artwork, collectibles, documents, or luxury goods. They use specialized knowledge, tools, and techniques to assess an item's origin, materials, and historical context. Authenticators may work for museums, auction houses, financial institutions, or private collectors. Their role helps prevent fraud, ensure accurate valuations, and maintain the integrity of valuable assets.

What are the key skills and qualifications needed to thrive as an authenticator?

To thrive as an Authenticator, you need expertise in identifying and evaluating genuine versus counterfeit items, strong attention to detail, and often a background in art, collectibles, or specialized merchandise. Familiarity with research databases, magnification tools, UV lighting, and specialized authentication software or certifications (such as from the Gemological Institute of America for jewelry) is typically required. Excellent communication, analytical thinking, and integrity are key soft skills that help build trust and effectively share findings with clients or stakeholders. These skills are important to ensure accurate assessments, maintain industry credibility, and protect both clients and employers from fraud.

What are the typical challenges faced by authenticators in their daily work?

Authenticators often encounter challenges such as distinguishing extremely convincing counterfeits, keeping up with evolving forgery techniques, and managing large volumes of items needing assessment within tight deadlines. They must also stay current with market trends and authenticity standards for a wide range of products, which can require ongoing research and training. Additionally, the role frequently involves working independently while collaborating with specialists, collectors, or law enforcement when needed. The ability to confidently and accurately communicate verification outcomes is crucial, especially in cases where items are of significant value or emotional importance to clients.

How do you become an authenticator?

To become an authenticator, candidates typically need a high school diploma or equivalent and relevant experience in security or customer service. Some roles may require certification in security procedures or familiarity with authentication tools, and strong attention to detail is essential.

What are popular job titles related to Authenticator jobs in North Carolina?

For Authenticator jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Authenticator jobs in North Carolina look for?

The top searched job categories for Authenticator jobs in North Carolina are:

Authenticator jobs near you
Infographic showing various Authenticator job openings in North Carolina as of August 2026, with employment types broken down into 2% As Needed, 92% Full Time, 4% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $137,831 per year, or $66.3 per hour.

Job Position : Service Desk L1

Noblesoft Technologies

Morrisville, NC • On-site

$19.25 - $26.25/hr

Contractor

Re-posted yesterday

Job description

Job Position    : Service Desk L1

Location         : Morrisville NC
 

Job Description

  • Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow).
  • Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support.
  • Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP.
  • Support Microsoft 365 applications—Outlook, Teams, OneDrive, SharePoint—covering login errors, sync issues, and basic configuration.
  • Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems.
  • Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks.
  • Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues.
  • Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity.
  • Maintain clear and professional communication with end users and update tickets with accurate notes.
  • Follow SOPs, adhere to security policies, and contribute to knowledge base improvements.
  • Knowledge in identifying desktop, laptop, and printer issues.

Eligibility, Knowledge, Skills & Experience

  • 1–5 years in a Service Desk or in an IT Support role.
  • Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting.
  • Phone support experience is mandatory.
  • Experience in Technical helpdesk or technical call center support is required.
  • Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support.
  • Familiarity with ticketing tools like ServiceNow or Jira Service Management.
  • Excellent communication, customer service capability, and problem-solving skills.
  • Ability to follow processes and work in a structured SLA-driven environment.
  • A proactive mindset with the ability to make a meaningful impact.
  • Customer focused with the eagerness to learn and grow continuously.
  • A competitive spirit with a drive to excel and willing to work in 24/7 operational environment.