Authentication Jobs in Georgia (NOW HIRING)

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)Please review the following job description:This Senior Product Manager for Client Authentication is an individual contributor responsible for driving execution across assigned capabilities and initiatives, while providing day-to-day leadership, structure, and direction to partners across Product, Technology, Operations, Risk, and Compliance.
This role supports the ongoing health and modernization of client authentication and related servicing experiences by leading key initiatives with cross-organizational stakeholders, performing complaint and Voice-of-Client analysis, supporting intake into Agile delivery (as needed), supporting governance routines, and ensuring control and risk activities are executed timely and with quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.
2. Be an expert with respect to the competition, industry trends, and changing customer needs. Demonstrate thought leadership and champion the business vision across the company.
3. Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
4. Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
5. Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
6. Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
7. Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
8. Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
9. Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
10. Partner to set Pricing and ensure billing follows all associated processes and procedures.
11. Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
12. Work with Readiness to create client and teammate facing content.
13. Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
14. Attend Agile ceremonies, as applicable.
15. Mentor other Product Managers on product management practices.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
2. Ten or more years of banking, financial services, or other relevant work experience
3. Five or more years of product, analysis, technology, and/or design experience
4. Five or more years of leading cross functional teams
5. Previous experience working as a Product Manager
6. Equal enthusiasm for high-level strategic planning and tactical daily execution
7. Experience defining/driving vision of experience programs and/or partnership based programs
8. Experience defining and delivering large-scale online initiatives
9. Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
10. Ability to lead cross-functional teams without formal authority
11. Comfortable managing concurrent projects in a fast-based, results-driven environment
12. Comfortable with ambiguity, leading work autonomously, and making independent decisions
13. Excellent skills in presentation, facilitation, communication, and negotiation
14. Experience defining/driving vision of experience programs and/or partnership based programs
15. Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision

Preferred Qualifications:
1. Master's degree in business, engineering, design, or technology field; banking or financial management education
2. Experience working with distributed teams (onshore/offshore)
3. Certified SAFe Product Owner/Product Manager (or equivalent)

Additional Job Description :

Lead execution for assigned programs/products by translating strategy into measurable plans, milestones, and deliverables while proactively managing risks, dependencies, and decisions.
Use approved AI tools to accelerate analysis and communications (e.g., meeting materials, KPI/issue summaries, and requirements artifacts) and validate outputs for accuracy, completeness, and adherence to Truist policy and risk standards.
Triage and analyze complaints and demand intake to identify root-cause themes, coordinate timely responses, and drive escalations/hand-offs to the right product, technology, and operations owners.
Own KPI and performance reporting (e.g., volume, defect rates, authentication outcomes, and operational impacts) and translate insights into recommendations that improve client experience, risk outcomes, and operational efficiency.
Drive stakeholder governance by producing clear agendas and pre-reads, capturing decisions and actions, and ensuring follow-through across operating routines, working groups, and forums.
Shape and champion a differentiated product vision by analyzing market/competitive trends, aligning partners on strategy and roadmap, and influencing outcomes across lines of business, operations, and technology.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting: Constantly (More than 50% of the time)

Standing: Frequently (25% - 50% of the time)

Walking: Frequently (25% - 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work