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How much do aulani resort and spa jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for aulani resort and spa in the United States is $34.46, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $44.23 per hour, depending on experience, location, and employer.

What is Aulani Resort and Spa?

Aulani, A Disney Resort & Spa, is a family-friendly vacation destination located in Ko Olina, Hawai‘i. It combines the magic of Disney with the natural beauty and culture of Hawai‘i, offering accommodations, pools, water slides, dining, entertainment, and a full-service spa. The resort features activities for all ages, including character experiences, a kids’ club, and cultural programs celebrating Hawaiian traditions. Aulani is designed to provide a relaxing and immersive experience for guests looking to explore the islands while enjoying Disney’s signature service and storytelling.

What are the key skills and qualifications needed to thrive as an Aulani Resort and Spa employee?

To thrive as an Aulani Resort and Spa employee, you need strong customer service skills, hospitality experience, and often a high school diploma or equivalent. Familiarity with property management systems, reservation software, and point-of-sale systems is typically required. Excellent communication, cultural sensitivity, and teamwork help you create memorable guest experiences and work effectively in a diverse environment. These skills ensure that guests receive exceptional service, contributing to the resort's reputation and success.

What are some common challenges faced by team members working at Aulani Resort and Spa, and how can they be successfully managed?

Team members at Aulani Resort and Spa often work in a fast-paced, guest-focused environment where balancing exceptional customer service with operational efficiency is key. Challenges can include managing high guest volumes during peak seasons, adapting to diverse cultural expectations, and collaborating across various departments such as housekeeping, food & beverage, and recreation. Success relies on strong communication skills, flexibility, and a proactive approach to problem-solving. Ongoing training and support from supervisors help employees navigate these challenges while maintaining Disney's high standards for guest experience.

What is the difference between Aulani Resort And Spa vs Hotel Front Desk Agent?

AspectAulani Resort And SpaHotel Front Desk Agent
CredentialsCustomer service experience, hospitality certificationsCustomer service skills, hospitality experience
Work EnvironmentResort setting, family-friendly atmosphereHotel lobby, fast-paced environment
Industry UsageHospitality, resort industryHospitality, hotel industry

Both roles focus on guest service within the hospitality industry. Aulani Resort And Spa staff typically work in a resort environment with a family-friendly focus, while Hotel Front Desk Agents work in hotels with a more general guest service role. The skills and credentials overlap significantly, but the setting and specific responsibilities may differ slightly.

More about Aulani Resort And Spa jobs

What cities are hiring for Aulani Resort And Spa jobs?

Cities with the most Aulani Resort And Spa job openings:

What states have the most Aulani Resort And Spa jobs?

States with the most job openings for Aulani Resort And Spa jobs include:

What job categories do people searching Aulani Resort And Spa jobs look for?

The top searched job categories for Aulani Resort And Spa jobs are:

Aulani Resort And Spa jobs near you
Infographic showing various Aulani Resort And Spa job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $71,679 per year, or $34.5 per hour.

Merchandise Associate - Part Time, $29.17/Hour

Aulani, A Disney Resort & Spa

Kapolei, HI • On-site

$29.17/hr

Part-time

Posted 13 days ago

Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!

Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member!
Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole ‘ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture.
Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses, our guests are bound to leave with something luxurious.
The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more.
Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during ‘Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests!
Responsibilities :
Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart.
  • Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities.
  • Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary.
  • Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor.
  • Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items.
  • Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort.
  • Stock Receiver – Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards.
  • Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day.

Basic Qualifications :
  • Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts.
  • Follow proper cash handling procedures.
  • Adhere to loss prevention guidelines.
  • May also be asked to work in specialized areas, as needed, additional training required.

Preferred Qualifications:
  • Basic mathematical skills are necessary.
  • Sales experience helpful, and/or feeling comfortable with suggestive selling.
  • Knowledge of Hawaiian/Japanese language preferred.

Additional Information :
SCHEDULE AVAILABILTY
Part-Time: Must be available all Saturday, Sunday, and Holidays. Must be available to work up to 40 hours per week during training.
SUBMITTING YOUR APPLICATION
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Keyword: Aulani Casting, aulanicasting
The pay rate for this role in Hawaii is $29.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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