Description
Job Title: Treatment Specialist
Job Summary: We are seeking a highly motivated and experienced Treatment Specialist to provide remote hearing healthcare services for Earlens hearing devices. The ideal candidate will be responsible for conducting hearing assessments, consultations, and making recommendations through a telemedicine format.
Key Responsibilities:
Conduct hearing assessments/ diagnostics using remote tech and interpret results for practice/patient.
Provide remote counseling/ support to patients regarding hearing loss & the Virsono solutions available.
Recommend, sell and fit appropriate Earlens solutions & air conduction systems for patients.
Document patient interactions and maintain accurate records in the electronic medical record system.
Assist with scheduling of all activities, work with local and national resources to support.
Provide excellent patient care, proactive customer service while minimizing returns.
Collaborate with other healthcare professionals and referral sources as needed.
Stay up-to-date with the latest advancements in hearing technology and telehealth technology.
Meet productivity and quality standards as set by the clinic.
Requirements:
Bachelor's degree in Audiology, Hearing Science, or related field
VA state licenseย
Minimum of 2 years of experience in hearing instrument fitting and dispensing
Experience with telehealth technology and remote patient care is preferred
Strong interpersonal and communication skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to maintain patient confidentiality and HIPAA compliance
Physical Demands:
Must be able to sit and stand for extended periods of time
Must be able to use a computer and telehealth technology
Salary Range:$80,000 - $125,000 based on experience