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Audio Support Engineer Jobs (NOW HIRING)

Acuity Brands, Inc.

UC&C Support Engineer

Conyers, GA · On-site

Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a ... Job Summary UC&C Support Engineer - The UC&C Subject Matter Expert serves as the primary technical ...

Acuity, Inc.

UC&C Support Engineer

Conyers, GA · On-site

Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a ... Job Summary UC&C Support Engineer - The UC&C Subject Matter Expert serves as the primary technical ...

VG SYSTEMS, LLC.

Auditorium A/V Lead

Huntsville, AL · On-site

... sound engineering, and video systems within a live or broadcast production environment. Responsibilities include, but are not limited to: * Perform broadcast-quality audio/visual support for ...

AVI-SPL

Senior Event Support Engineer

Manhattan, NY · On-site

$39.42 - $50/hr

Operate and support production-grade AV systems including audio mixers, video switchers, PTZ ... Coordinate with AV Engineering, Workplace, IT, Networking, vendors, and event stakeholders to ...

System One

A/V System Engineer

Washington, DC · Remote

Job Title: A/V System Engineer Location: Washington, DC Type: Direct Hire Work Model: Onsite ... Support maintenance and operation of conference room technology, digital signage systems, and ...

VG Systems

Auditorium A/V Lead

Huntsville, AL · On-site

... sound engineering, and video systems within a live or broadcast production environment. Responsibilities include, but are not limited to: * Perform broadcast-quality audio/visual support for ...

VG Systems

Auditorium A/V Lead

Huntsville, AL · On-site

... sound engineering, and video systems within a live or broadcast production environment. Responsibilities include, but are not limited to: * Perform broadcast-quality audio/visual support for ...

System One

A/V System Engineer

Washington, DC · Remote

Job Title: A/V System Engineer Location: Washington, DC Type: Direct Hire Work Model: Onsite ... Support maintenance and operation of conference room technology, digital signage systems, and ...

System One

A/V System Engineer

Washington, DC · Remote

Job Title: A/V System Engineer Location: Washington, DC Type: Direct Hire Work Model: Onsite ... Support maintenance and operation of conference room technology, digital signage systems, and ...

System One

A/V System Engineer

Washington, DC · On-site

Job Title: A/V System Engineer Location: Washington, DC Type: Direct Hire Work Model: Onsite ... Support maintenance and operation of conference room technology, digital signage systems, and ...

AEG

Audio Engineer

Wheeling, WV · On-site

The Audio Engineer is responsible for the setup, operation, monitoring, and maintenance of professional audio systems supporting live broadcasts, radio programming, and arena events. This role ...

Mondo

IT Support Engineer

San Francisco, CA · On-site

$55 - $65/hr

... room A/V hardware, video conferencing setup, and ongoing maintenance to support a productive ... to senior engineering support as needed Minimum Requirements: 3-5 years of IT support or ...

Tusker

Audio Visual IT Support Engineer

New York, NY · On-site

$75K/yr

We are seeking a Level 2 AV / IT Support Engineer to provide onsite support across three buildings ... audio, displays, cameras) • Provide real-time support for meetings, executive sessions, and ...

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Audio Support Engineer information

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$39

$68

How much do audio support engineer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for audio support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an audio support engineer?

Audio Support Engineers are technical professionals responsible for installing, maintaining, and troubleshooting audio equipment and systems. They work with hardware such as microphones, speakers, mixers, and audio interfaces, ensuring high-quality sound in various environments like live events, studios, and broadcast settings. These engineers also provide customer support, resolve technical issues, and may train others on proper audio equipment usage. Their role is essential for smooth audio operations in both live and recorded settings.

What are the key skills and qualifications needed to thrive as an audio support engineer?

To thrive as an Audio Support Engineer, you need a solid understanding of audio signal flow, troubleshooting techniques, and typically a degree or certification in audio engineering or a related field. Familiarity with digital audio workstations (DAWs), audio networking protocols, and hardware like mixers and amplifiers is often required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting clients and resolving technical issues. These skills ensure reliable audio system performance, timely support, and high client satisfaction in professional audio environments.

How does an audio support engineer typically collaborate with other teams during live events or broadcasts?

Audio Support Engineers play a crucial role in live events by working closely with production teams, IT specialists, and technical directors to ensure seamless audio delivery. They are often responsible for setting up, testing, and troubleshooting audio equipment before and during events, and must communicate effectively with other departments to address any unexpected issues quickly. Collaboration is key, as they may need to adjust audio settings based on feedback from the production team or coordinate with video engineers to maintain synchronization. This teamwork ensures high-quality audio experiences for both performers and audiences.

What is the difference between Audio Support Engineer vs Audio Technician?

AspectAudio Support EngineerAudio Technician
CredentialsTypically requires a degree in audio engineering or related field, certifications like CTS or CEDIAOften has technical training or certification in audio systems, but less formal education required
Work EnvironmentSupports live events, broadcast, or corporate settings; provides technical assistance and troubleshootingWorks on installing, maintaining, and repairing audio equipment in studios, venues, or installations
Industry UsageCommonly employed in broadcasting, live events, and corporate AV setupsPrimarily found in recording studios, concert venues, and AV installation companies

While both roles involve working with audio equipment, the Audio Support Engineer focuses on technical support, troubleshooting, and system optimization, often in live or broadcast environments. The Audio Technician typically handles installation, maintenance, and repair of audio systems. Both roles require technical knowledge, but the Engineer role usually demands more advanced certifications and a broader understanding of audio systems.

What cities are hiring for Audio Support Engineer jobs?

Cities with the most Audio Support Engineer job openings:

What states have the most Audio Support Engineer jobs?

States with the most job openings for Audio Support Engineer jobs include:

What are popular job titles related to Audio Support Engineer jobs?

For Audio Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Audio Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

UC&C Support Engineer

Conyers, GA • On-site

Acuity Brands, Inc.
Electrical Equipment, Appliance, and Component Manufacturing • 10K+ employees
Learn more about Acuity Brands, Inc.external

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Acuity Brands rating

5.4

Company rating: 5.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com. #QSYS

Work location:

  • This position may be based anywhere in the United States and includes travel as part of the responsibilities.
Job Summary

UC&C Support Engineer - The UC&C Subject Matter Expert serves as the primary technical authority for Unified Communications & Collaboration solutions, with a specialized focus on RoomSuite Simplified Collaboration Spaces and related collaboration technologies. This role provides advanced product support, troubleshooting expertise, operational readiness, and technical leadership across a broad portfolio that includes Teams integration, USB and HID peripherals, PTZ cameras, microphones, touch panels, RoomSuite Collaboration Spaces, Windows-based management systems, cloud services, and data communication technologies.


The UC&C Suppoty Engineer will act as the technical bridge between Engineering, Product Management, Support teams, strategic partners, and customers. The UC&C Support Engineer is responsible for diagnosing and resolving complex customer issues, defining and reproducing software defects, validating customer reported problems and testing software fixes in partnership with development teams.


Key responsibilities include assisting in delivering technical training, establishing troubleshooting methodologies and support best practices, validating release readiness, and identifying opportunities to improve product supportability. The UC&C Support Engineer collaborates closely with engineering teams to enhance diagnostic capabilities, improve system visibility, and develop tools that streamline troubleshooting and issue resolution.
The role also drives operational excellence for RoomSuite Simplified Collaboration Spaces, helping define support policies, customer recovery procedures, firmware and software management practices, and deployment standards. 


The ideal candidate combines deep technical expertise in UC&C technologies with strong communication, collaboration, and problem-solving skills. By enabling teams through training, documentation, escalation leadership, and continuous improvement initiatives, the SME ensures that UC&C and RoomSuite Collaboration Spaces solutions are scalable, supportable, and deliver an exceptional customer experience while fostering a culture of teamwork, accountability, and innovation.

Key Tasks & Responsibilities (Essential Functions)
  • Advanced support of Q-SYS clients and systems, provide efficient and effective response and resolution to a
    variety of incidents and service requests, identify and solve critical problems and prevent them from reoccurring
    via root cause analysis and automation, diagnosing and differeintiating hardware issues from software issues
  • Report ongoing software bugs from the field and test environments via collaborative software reporting tools
    (Jira), communicate the technical support team and customer requirements effectively with software developers
    and hardware quality to help prioritize changes that add value to our business
  • Provide project status updates for management, internal stakeholders (e.g. sales), and customers, communicate
    progress on issues and makes modifications as needed. Ensure that all issues/tickets are addressed properly and
    all records are maintained in Q-SYS's CRM system (SalesForce), bug reports (Jira), and knowledge base
    (Helpjuice)
  • Provide on-site support to clients and end-users, focusing on troubleshooting and diagnosing technical issues.
    Ensure client systems are updated and optimized to meet the operational requirements outlined in the scope of
    work
Skills and Minimum Experience Required
  • Bachelors or advanced degree in computer science, electrical engineering or similar discipline.
  • CTS, CTS-D or similar Avixa technical certification desired.
  • Minimum 5 years experience in-depth troubleshooting of USB, HID PTZ Cameras and UC&C systems protocols, USB, AV automation, and AV related AI.
  • Minimum 3 years experience in-depth troubleshooting of Q-SYS or similar Linux-based AV systems
  • Minimum 2 years experience with Atlassian collaborative tools, such as Confluence and Jira
  • The UC&C Support Engineer will operate with a high degree of independence, keeping in mind that collaboration with other parts of the organization will be the key to success.
  • Excellent verbal and written communications skills
  • Proven experience in supporting UC&C systems including Microsoft Teams, Zoom and other collaboration tools
  • Strong troubleshooting and problem-solving skilles
  • Ability to work independently and as part of a team
  • Excellent software and hardware troubleshooting skills
  • Strong understanding of and experience in audiovisual systems design, technical support and troubleshooting

QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is $66,500.00  to $143,600.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here.

We value diversity and are an equal opportunity employer.  All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. 

Please click here and here for more information.

Accommodation for Applicants with Disabilities:  As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922-9000, select option 4.  Please clearly indicate what type of accommodation you are requesting and for what requisition. 

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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