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Cornell Cooperative Extension of Genesee County has an opening for a full-time Digital Literacy Educator II working from the Batavia, NY office.
The CCE of Genesee County Digital Literacy Educator will provide opportunities and experiences for participants to improve their lives and communities through electronic interactions and other digital literacy skills. The Educator is a subject matter resource for current and emerging digital technologies working to build the capacity of volunteer mentors to utilize technology for enhancing outreach, education and civic engagement.
The Digital Literacy Educator will interact with the public through delivery of skill building program and assists supervisor in activities to foster Extension programs with community leaders and discover best practices and integration of new tools and material with relevant staff at Cornell University.
REQUIRED QUALIFICATIONS
• Master's Degree with experience relevant to the role of the position. Bachelor's Degree plus 4 years transferrable relevant evidence-based research experience may substitute.
• Relevant field experience in Cooperative Extension, Information Management, Adult Education, Communications, or a closely related field preferred.
• Ability to meet travel requirements associated with this position.
• Ability to meet acceptable background check standards.
• Ability to work flexible hours which may include evenings and/or weekends, as appropriate.
• Ability to clearly communicate (speak, read and write proficiently) in English.
• Ability to relate effectively to co-workers, advisors, community and professional leaders.
• Demonstrated ability to plan, teach and evaluate informal educational programs through a variety of delivery methods to reach individuals and groups.
• Ability to communicate effectively, clearly, and tactfully through verbal, written and electronic methods.
• Ability and willingness to work with a high degree of integrity, accuracy, organization, sound professional judgment, and the ability to handle confidential, sensitive information.
• Ability to work independently, organize workload, handle administrative detail, work under pressure and establish priorities according to Association requirements.
• Ability to organize, manage, and prioritize multiple tasks, deadlines, requirements, and priorities to complete work in a timely manner and within established deadlines.
• Proficiency with windows-based software including use of the internet and Microsoft Office Suite including Outlook, Word, PowerPoint, Publisher, and Excel.
• Ability to work in a typical office environment which may include lifting, moving, and/or transporting office supplies, work related materials, and equipment with or without accommodation. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
PREFERRED QUALIFICATIONS
• Coursework in areas of education, computer science, information science and communications preferred.
• Three years relevant experience, knowledge, and experience in similar programing.
• Experience in guiding and collaborating with volunteers.
• Ability to identify and develop volunteer leadership.
• Ability to effectively participate in professional team efforts.
• Ability to communicate effectively through verbal, written and visual channels using traditional methods and educational tools, as well as electronic technology (e.g., video, audio, computers, etc.).
• Ability to identify and utilize program resources from the organization and the community.
ESSENTIAL FUNCTIONS
Program Development - 20%
• Apply subject matter knowledge to assist with developing educational strategies to meet identified program objectives and goals as well meet changing local and/or regional issues.
• Assist with developing relevant educational programs, materials, and activities to meet identified needs and to carry out program priorities and goals through a variety of community strategies.
• Assist Supervisor in research, identification and selection of resources and activities necessary to implement initiatives and projects.
• Assist Supervisor in making programmatic changes based on program evaluation outcomes and to meet changing local priorities.
Program Delivery - 55%
• Deliver high quality Digital Literacy educational programs and activities to meet identified needs and diverse interests of individuals and groups within the community.
• Utilize a variety of educational methods which may include direct teaching, group experiences, media, newsletters, electronic technology, internet, and distance learning to deliver program.
• Serve as subject matter resource for digital literacy issues, utilizing existing subject matter resources and connection to Cornell faculty, Regional Cornell Teams, local organizations, and partner agencies to provide resources for individuals and groups.
• Provide educational program efforts via mass media including contributing articles to 4-H newsletter, utilizing emails, phone messages, and website postings.
• Utilize a variety of educational methods which may include direct teaching, group experiences, media, newsletters, electronic technology, internet, and distance learning to deliver programs.
• Represent CCE before the public, community leaders, government officials, Cornell or other land grant universities in a professional manner as part of program delivery.
• Foster acceptance of program, methods, and policies to address community and individual needs and consider diverse audiences.
Program Evaluation - 5%
• Interact with program participants, Association staff, program committees, county/community leaders, and other key stakeholders to collect evaluation data for improving programs.
• Recommend program changes to strengthen and improve programs.
• Communicate evaluation results and findings.
• Meet the evaluation and reporting requirements of all funding partners.
• Assist and provide information to any outside evaluators and assessments connected to the program.
• Support and participate in collaborative research projects with other local and regional team members, university and extension faculty and staff, significantly in developing and reporting measurable, outcome-based project goals.
Administrative Direction - 5%
• Assist with establishing program goals, priorities, and educational strategies to meet the needs of identified digital literacy objectives and align with Association and statewide Plan of Work.
• Assist with making programmatic changes based on evaluation outcomes and to meet changing local priorities.
• Assist with development of marketing strategies, public affairs, and special events to reach target audiences and meet program objectives.
• Assist in identifying community and fiscal resources for program continuance and enhancement.
• Provide supervisor with program related information to assist the budget development process.
• Develop effective communication and working relationships with appropriate industry partners, other educational institutions, governmental agencies and organizations.
Administrative Management - 5%
• Act as point of contact and provide guidance to Digital Literacy Mentors Volunteers within the County.
• Assist in solving problems and resolving conflicts that arise within the 4-H Youth Development program, utilizing appropriate policies and procedures.
• Assist in monitoring program to ensure that educational content conforms to policies and objectives of the Association and is research based.
• Assist with monitoring program financial status to ensure compliance with funding requirements, program budget, grant specifications, and adherence to Association strategies/Plan of work.
• Effectively manage program budget allocations.
• Assist with identifying ways to reduce costs and maximize existing resources within the Association.
• Make recommendations to Supervisor regarding program budgetary needs.
• Assist with ensuring volunteer direction and management procedures are followed according to established policies and procedures by providing guidance, leadership and resources for volunteers and volunteer leaders including recruitment, screening, orientation, training, evaluation, and management.
Administrative Coordination/Operation - 5%
• Coordinate identified administrative tasks to support the delivery of established educational program goals, i.e., confirming events; gathering materials and resources for program delivery; and ensuring delivery to offsite program locations.
• Assist with identifying activities and resources necessary to implement initiatives and projects.
• Maintain and prepare teaching materials necessary for digital literacy programs applying existing subject matter knowledge.
• Maintain communication with constituents and the community through variety of methods such as contributing educational articles to program newsletters, e-mails, electronic technology, internet, social media, website postings and content to increase program visibility and to address agriculture and natural resource issues.
• Coordinate marketing and promotion of digital literacy programming through public relation initiatives and networking/collaborating with government, economic, educational and other organizations.
• Coordinate Digital Literacy Mentors to meet identified needs and diverse interests of individuals and groups within the community.
• Provide educational program efforts via mass media including contributing articles to local newsletters/magazines, utilizing emails, phone messages, and website postings.
• Effectively maintain communication and working relationships with appropriate industry partners, other educational institutions, governmental agencies and organizations
• Prepare and submit accurate expense reports, mileage reports, receipts/supporting documentation, and/or vouchers in a timely manner per established policy and procedures.
• Maintain confidentiality of all information and data collected.
• Provide data and information to assist with preparation of reports, impact statements, and success stories for funders, advisory committees, Board and others as requested.
• Transport self and/or program materials/resources necessary for performing position responsibilities.
Professional Improvement - 5%
• In cooperation with the Supervisor, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes in programming and association priorities.
• Participate in all required orientation, training, and/or in-service meetings and events as scheduled/required.
Health and Safety - Applies to all duties and functions
• Support the association to maintain a safe working environment.
• Be familiar and strive to follow any applicable federal, state, local regulations, association health, and safety policy/procedure/requirement and standard.
• Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
Policy and Other Duties as Assigned - Applies to all duties and functions
• Collaborate in activities that are in general support of Cornell Cooperative Extension including but not limited to attendance at staff meetings, timely reporting of expenses, working with other staff, general marketing of Cooperative Extension programs and other duties as assigned.
• Conduct all programming and activities in accordance with applicable federal, state, and local laws and regulations.
• Aware of, and adheres to, established Cornell Cooperative Extension Association policies, procedures, processes, and Skills for Success.
• Represent Cornell Cooperative Extension to the public, community leaders, colleagues, volunteers, members of Cornell University faculty and staff, government officials, and the general public in a professional manner at all times.
• Perform all assigned duties in a professional, timely, and accurate manner.
• Maintain regular and predictable attendance and punctuality.
POSITION DETAILS
Expected Weekly Hours: 40 hours per week (Full-Time)
Hourly Wage: $23.81 to $24.25 per hour commensurate with experience
Location: Based from the Batavia, NY office
Remote Status: Remote work is not available.
Benefits: Full benefits, based on eligibility, including:
• Paid Vacation, Sick, and Personal leave
• Paid Holidays
• NYS Health Insurance Program (including Dental Insurance)
• NYS Retirement (NYSERS)
• Tax Deferred Annuity Plan
• Long-Term Disability
• Employee Assistance Program (EAP)
• Flexible Spending Accounts
• Term Life Insurance
• Personal Accidental Insurance
• Legal Plan Insurance
• Auto and Homeowner's Insurance
• Pet Insurance
• New York's 529 College Savings Program
APPLICATION DEADLINE
Apply online by 11:59pm EST on August 24, 2026
Review of applications will begin immediately. Position will remain open for applications until satisfactory pool has been identified. Contact Kimberly at wsbn-recruiter@cornell.edu with questions.
Please be sure to read the Notice to Applicants found on the Jobs with CCE page.
HOW TO APPLY
To be considered all applicants are requested to:
(1) Complete all sections of the Online Application
(2) Upload/attach a Cover Letter and Resume
(3) Upload/attach 3 Professional References
NOTE: Upload *ALL* documents (PDF or MS Word format) at the beginning of the application process. This allows our system to pre-fill parts of the application and saves you time.
• External Applicants (including current employees of other CCE offices): Submit application materials via the "APPLY" button located within this job posting. Please refer to Applying for a Job (External Candidate) for additional guidance.
• Internal Applicants (current employees working at this CCE office): Apply via Workday under the "Career, Talent and Performance" section.
The Association may make reasonable accommodations to enable applican