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Audience Development Jobs in Seattle, WA (NOW HIRING)

League of American Orchestras

Executive Director

Tacoma, WA · On-site

$100 - $150/hr

The ED will work alongside staff and the Board, leveraging audience development, digital strategy, donor cultivation, and earned revenue as interconnected drivers of strong, lasting relationships and ...

Fortive

Manager, Corporate Development

Everett, WA · On-site

... audiences and prospective targets and partners. The Corporate Development team at Fortive works in ... close partnership with the operating companies and other functional teams to accelerate our ...

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All JobsAudience Development JobsAudience Development Jobs in Seattle, WA

Audience Development information

See Seattle, WA salary details

$12.5K

$81.4K

$121.2K

How much do audience development jobs pay per year?

As of Aug 7, 2026, the average yearly pay for audience development in Seattle, WA is $81,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $106,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in an audience development role?

To thrive in Audience Development, you need a strong grasp of digital marketing, content strategy, analytics, and audience segmentation, often supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with tools like Google Analytics, social media management platforms, email marketing software, and CRM systems is typically required. Strong communication, creativity, and collaboration skills are vital for engaging diverse audiences and working with cross-functional teams. These abilities help drive audience growth, optimize content reach, and support organizational goals in a competitive media landscape.

What does an audience development job involve?

An Audience Development job focuses on growing and engaging an organization's target audience across various platforms. This can include increasing website traffic, social media followers, newsletter subscribers, or event attendees through strategic marketing, content optimization, and data analysis. Professionals in this role often collaborate with content creators, marketing teams, and data analysts to refine audience strategies. The goal is to attract, retain, and deepen audience relationships to drive business growth and engagement.

What is the job description of audience development?

Audience development is a role focused on growing and engaging a target audience for media, organizations, or brands through strategic marketing, content planning, and data analysis. It involves understanding audience preferences, utilizing tools like social media and analytics platforms, and implementing campaigns to increase reach and loyalty.

What are some common challenges faced in an audience development role?

Audience Development professionals often face the challenge of keeping up with constantly changing digital platforms and shifting audience behaviors. Balancing the creation of engaging content with the need to meet growth targets and measure ROI can also be demanding. Additionally, working with teams across marketing, editorial, and data analytics requires strong project management and communication skills to ensure cohesive strategies. Overcoming these challenges is key to expanding an organization's reach and deepening audience engagement.

What are the most commonly searched types of Audience Development jobs in Seattle, WA? The most popular types of Audience Development jobs in Seattle, WA are:
What are popular job titles related to Audience Development jobs in Seattle, WA? For Audience Development jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Audience Development jobs in Seattle, WA look for? The top searched job categories for Audience Development jobs in Seattle, WA are:
Audience Development jobs near you
Infographic showing various Audience Development job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $81,399 per year, or $39.1 per hour.

Audience Services Manager

Seattle Theatre Group

Seattle, WA • On-site

$29.25 - $40.95/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 15 days ago

Job description

The Audience Services Manager delivers exceptional customer service both internally and externally, ensuring consistent adherence to high service standards. They must be able to multi-task and function in a fast-paced ever-changing environment. This is a role that involves working independently as well as part of a team.
This position is a managerial role that is crossed-trained in all aspects of Audience Services. A successful candidate requires strong time management, prioritization, handling the needs of a diverse workforce, effective staff support skills, and must be able to respond to the evolving needs of the Audience Services team. This position requires work to be done in-person and on-site. The work schedule follows a hybrid model, combining on-site and remote workdays.
The pay range for this role is : $29.25/hour - $40.95/hour (midpoint $35.10) and has medical, dental, vision, LTD, STD and Life insurance as well as paid vacation, sick leave and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Direct Reports
The Audience Services Manager directly manages the Show Supervisors, Audience Services Representative 2, Audience Services Representative 1 teams, overseeing their training, performance, workflow, and professional development. This role provides training, support, coaching and management to the front line of our patron experience and services staff.
Audience Services Staff Training
  • Design and lead a comprehensive training program for all Audience Services staff, ensuring consistency, knowledge retention, and a high standard of service across the team.
  • Direct and facilitate the onboarding and training of all new Audience Services hires, ensuring a strong and consistent start.
  • Develop, schedule, and facilitate ongoing monthly and quarterly training sessions in collaboration with the Senior Audience Services Manager.

Staff Scheduling
  • Create, review, distribute and edit monthly staff work schedule for Show Supervisors and Audience Services Representatives 1 & 2 with assistance from Audience Services Supervisor
  • Provide support and backup when needed for all Audience Services staff

Resolving Customer Service Escalations
  • Respond and appropriately resolve all customer issues that are escalated from the Audience Services Representative 2 team

ADA and Accessibility Communication
  • Oversee and train Audience Services Show Supervisors and Representatives 1 & 2 to ensure consistent, compliant responses to patron accessibility needs and requests
  • Assist with requests for ASL, BLV, Open Caption, Audio Description and Touch Tours
  • Work closely with Front of House staff to provide excellent, individualized service

Liaison with Programming Department
  • Manage communication about last minute new shows, additional performances of booked shows, cancellations, and change of venue or other unusual situations to all Audience Services staff
  • Oversee the processing of patron refunds when applicable

Promo Codes Creation
  • Assist with building promo codes for Performing Arts Series events, Marketing, Education & Community Engagement, Development and other departments as needed using Ticketmaster Archtics and Account Manager

Other duties may be assigned as needed with flexibility to take on new roles or responsibilities as the company evolves.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS
  • At least five years of experience in box office or performing arts venue management required.
  • Strong customer service background with proven conflict resolution skills
  • Advanced experience supervising staff, coaching team members, and managing employee performance
  • Proficiency with Ticketmaster Archtics ticketing software required
  • Working knowledge of Ticketmaster Account Manager, TMWin Host and TM1 preferred
  • Experience with Salesforce and Prism preferred
  • Proficient PC skills and the ability to learn new software
  • Excellent written and verbal communications skills; ability to communicate effectively both internally and externally
  • Strong organizational, time management, and prioritization abilities
  • Ability to work independently while contributing to a collaborative team
  • Intermediate math and accounting proficiency
  • Ability to regularly solve problems with tact and diplomacy
  • Thrives in a fast-paced environment while maintaining consistency and close attention to details
  • Consistent and punctual attendance required

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
  • Work is primarily on-site across multiple STG venues, with occasional remote work
  • Schedule varies based on performance needs, including evenings and weekends
  • Ability to stand, walk, and navigate stairs for extended periods
  • Ability to work at a computer, most of the time is spent sitting or standing for extended periods
  • Vision - corrected vision close to 20/20 is necessary to use the computer screen effectively

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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