Audience Development Jobs in Austin, TX (NOW HIRING)

Job Description

At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.

Norton Rose Fulbright US LLP is seeking a Manager, Learning and Development to join its US People & Development team. In this role, you will be responsible for managing the firm's learning and development initiatives and programs for the US lawyers and employees, with a particular focus on planning, tailoring, and delivering professional skills training programs.

The ideal candidate will bring proven peoplemanagement experience, a strong track record of designing and facilitating L&D content, and the confidence to engage audiences from senior leadership to entrylevel employees. This role requires strong organizational skills and adaptability to manage multiple learning initiatives while proactively identifying and addressing development gaps.

This hybrid role will be based in our Houston, Dallas, or Austin offices. If based in Dallas or Austin, travel to one of our other offices may be required on a quarterly or as-needed basis.

Responsibilities include but are not limited to:

• Develop and implement approaches to enhance the skills of our people across the full spectrum of partners, lawyers, and business service professional employees.

• Design and deliver performance development and business skills learning and development programs and revise our existing portfolio as appropriate.

• Develop, administer and deliver US training programs, live and virtual, that meet professional development goals.

• Collaborate and consult with subject matter experts regarding the design and maintenance of program content.

• Work with Directors, C-level firm leaders, Practice Group Heads, and Team Leaders to monitor lawyer and business services group progress in meeting competencies and identifying developmental needs.

• Manage professional development programs from design to implementation and ensure they are tailored to the most relevant needs of the audience.

• Update program content as appropriate to provide engaging and relevant content.

• Identify opportunities to leverage technology and AI to increase efficiencies in the creation and delivery of Talent Development programs.

• Provide one-on-one coaching and guidance to selected candidates.

• Manage the firm's learning and development internal branding function.

• Identify additional opportunities for growth and development of firm lawyers and business services employees.

• Participate fully in the activities of the Talent Development team and the wider People and Development team and work closely with other business services teams.

• Maintain knowledge and industry trends for learning and development.

• If applicable, coach and develop direct reports to ensure they are hitting team goals and objectives to deliver at or above expectations.

Other duties
Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications and experience:

• Bachelor's degree and 5 years of relevant experience in learning and development, classroom training, organizational development, or legal industry roles.

• In lieu of a bachelor's degree, 9 years of relevant experience in learning and development, classroom training, organizational development, or legal industry roles.

• At least 1 year of direct people-management experience.

• Proficiency in Microsoft Office; intermediate in PowerPoint preferred.

• Familiar with use of online presentation platforms such as Microsoft Teams or Zoom to deliver training.

• Experience working with a Learning Management System preferred.

• Excellent communication skills; both verbal and written.

• Strong interpersonal skills with the ability to autonomously as well as collaboratively with peers and senior management.

• Excellent client service, serving both internal and external clients.

• Strong organization and time management/project management skills necessary to prioritize multiple assignments and to meet set deadlines; ability to react quickly in a fast-paced, changing environment.

• Integrity and good judgment when handling confidential information.

• Ability to identify and analyze issues and problems, recommend and implement solutions, and respond effectively to sensitive inquiries and complaints.

• Practices a spirit of continuous improvement.

• Ability to respond calmly, efficiently and effectively in stressful situations.

• Ability to take ownership of special projects or make major contributions.

• Reliable, flexible and can-do attitude in all situations is essential.
  

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us.hr@nortonrosefulbright.com. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

E-Verifyis a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Equal Employment Opportunity

Norton Rose Fulbright US LLP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the firm, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).