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At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

As a Lead Product Technology on the AT&T Consumer AI team, you will lead change management for one of AT&T Consumer's most important transformation efforts: enabling employees and leaders to adopt and use AI effectively in their day-to-day work. You will shape the adoption strategy for AI products and experiences, including tools such as Copilot, AskAT&T, and other emerging capabilities, translating innovation into measurable business impact and helping accelerate our shift to a market-based culture.

You will partner across product, technology, operations, and business teams to drive readiness, engagement, and sustained adoption, including building and leading a network of AI Champions that extends reach across the organization. You will also create clear, compelling materials across PowerPoint, SharePoint, newsletters, and other channels to educate a range of audiences on AI capabilities and how to apply them. This is a highly cross-functional role for a leader who is energized by transformation, passionate about technology, and able to combine strong communication skills with strategic thinking to help people embrace new ways of working.

Key Responsibilities

-Lead change management strategy for Consumer AI initiatives, from launch planning through sustained adoption.

-Shape adoption strategies for AI products and experiences, including Copilot, AskAT&T, and other emerging capabilities.

-Build and lead a network of AI Champions across business units to extend reach, accelerate adoption, and create peer-to-peer momentum for AI transformation.

-Create clear, compelling communications and enablement materials across PowerPoint, SharePoint, newsletters, and other channels, tailored to multiple audiences.

-Partner with product, technology, operations, and business leaders to align adoption plans with business priorities and transformation goals.

-Track adoption outcomes, gather feedback, and recommend improvements to increase usage, impact, and speed of execution.

-Champion a user-centered, change-forward culture that reinforces AT&T Consumer's market-based culture.

What We're Looking For (role requirements)

-A genuine passion for AI and emerging technology, and a curiosity to stay ahead of where the industry is going.

-A strategic mindset with the ability to see the big picture and translate vision into execution.

-Proven experience applying change management frameworks to drive adoption of new technology or ways of working.

-Strong written and verbal communication skills, with the ability to craft executive level messaging.

-Confidence and presence to present in front of large groups, from team workshops to enterprise-wide forums.

Education:

-Bachelor's degree (BS/BA in computer science or engineering) desired.

Experience:

-5+ years of related corporate, Product and Project Management experience.

-Certification is required in some areas. (PMP is desirable)

Call to action

If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!

Ready to join our team? Apply today!
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Our Lead Product Technology jobs earn between $128,400.00 - $215,800.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia, Dallas, Texas

Salary Range:

$128,400.00 - $215,800.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.