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Att Customer Rep Jobs in Riverside, CA (NOW HIRING)

AT and T

Field Sales Representative

Tustin, CA · On-site

$100K/yr

You'll be the face and voice of AT&T to your customers, working independently to deliver ... Representative, Territory Sales Representative or Field Sales Executive - Home Solutions, this ...

AT&T

B2B Sales Account Executive

Tustin, CA · On-site

$225K/yr

... Customers/Candidates/Clients * Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) * Handling/Proximity to Sensitive Information Ready to close the deal on a career with AT&T? Apply ...

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All JobsAtt Customer Rep JobsAtt Customer Rep Jobs in Riverside, CA

Att Customer Rep information

See Riverside, CA salary details

$10

$19

$28

How much do att customer rep jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for att customer rep in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an AT&T Customer Representative, and why are they important?

To thrive as an AT&T Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and common digital platforms is typically required. Outstanding patience, active listening, and a customer-focused attitude help representatives excel in resolving customer inquiries and building rapport. These skills and qualities are vital for delivering excellent service, retaining customers, and meeting performance targets in a competitive telecommunications environment.

How does an AT&T Customer Representative typically collaborate with other departments to resolve customer issues?

AT&T Customer Representatives frequently work closely with technical support teams, billing departments, and sales specialists to address and resolve customer concerns efficiently. When a customer's issue requires expertise beyond the representative's scope, they coordinate with these internal teams, ensuring a smooth handoff and timely follow-up. This collaborative approach helps deliver comprehensive solutions and maintains high customer satisfaction. Representatives often document interactions and updates in the system so all involved departments have the necessary context.

What are AT&T Customer Representatives?

AT&T Customer Representatives are professionals who assist customers with their service needs, answer questions, resolve issues, and provide information about AT&T products and services. They typically handle inquiries via phone, chat, email, or in-person at AT&T retail locations. Their primary goal is to ensure customer satisfaction by addressing concerns, troubleshooting problems, and helping customers make informed decisions about their accounts and services. They may also be responsible for processing payments, updating account information, and suggesting new services or upgrades.

What is the difference between Att Customer Rep vs Att Customer Service Associate?

AspectAtt Customer RepAtt Customer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may require basic technical knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, retail stores, or online support channelsCall centers, retail locations, or remote customer support
Employer & Industry UsageTelecommunications, retail, and service industriesTelecommunications, retail, and service industries
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsComparing entry-level customer support roles

The Att Customer Rep and Att Customer Service Associate roles are similar, often overlapping in work environment and industry. The main difference lies in job titles used by different departments or locations, but both focus on assisting customers, resolving issues, and providing support within the telecommunications and retail sectors.

What are popular job titles related to Att Customer Rep jobs in Riverside, CA? For Att Customer Rep jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Att Customer Rep jobs in Riverside, CA look for? The top searched job categories for Att Customer Rep jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Att Customer Rep jobs? Cities near Riverside, CA with the most Att Customer Rep job openings:
Att Customer Rep jobs near you
Full-Time Retail Sales Consultant - AT&T Authorized Retailer

Full-Time Retail Sales Consultant - AT&T Authorized Retailer

Prime Communications

Ladera Ranch, CA • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Prime Communications rating

5.6

Company rating: 5.6 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

22nd of 30 rated technology retailers

Job description

Ready to level up your career? At Prime Communications, you'll earn competitive pay, develop valuable sales skills, and have the opportunity to grow into leadership roles with the largest authorized AT&T retailer in the U.S. With over 2,000 locations across 48 states, we believe in promoting from within and providing driven team members with real opportunities to advance their careers, explore new markets, and take on new challenges.
As a Retail Sales Consultant, you'll help customers stay connected by recommending the latest wireless technology, entertainment, and connectivity solutions that fit their needs and lifestyle.
Many of our top leaders started as Retail Sales Consultants. This is more than just a job, it's an opportunity to build a career with a company that invests in growth and success.
What You'll Do
  • Connect with customers and deliver exceptional in-store experience
  • Recommend AT&T products, devices, and entertainment solutions
  • Hit sales goals, earn commission, and grow your career
  • Support store operations and work alongside a motivated team
  • Build relationships in the local community and represent the AT&T brand

Pay & Perks
  • Base pay + competitive commission plan ($40,000 to $50,000+ per year potential based on performance)
  • New Hire Ramp-Up Bonus during your first 3 months
  • Training and career growth opportunities
  • Medical, Dental, Vision, Paid Time Off, and 401(k)
  • Employee discounts on AT&T plans

What We're Looking For
  • Strong communication skills and a positive, professional attitude
  • Previous customer-facing experience required; retail or sales experience preferred
  • A competitive, goal-oriented, and customer-focused mindset
  • Passion for delivering exceptional customer experiences and building lasting relationships
  • Flexibility to work evenings, weekends, and other business needs as required
  • Reliable transportation to and from the assigned store location
  • Must be at least 18 years old and legally authorized to work in the United States
  • High school diploma or GED required
  • Ability to work a minimum of 32 hours per week, including evenings and weekends as needed

What Prime Communications employees say

Pay

Benefits

Hours and flexibility

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