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Att Customer Rep Jobs in Riverside, CA (NOW HIRING)

AT&T

Field Sales Representative

Tustin, CA

$100K/yr

You'll be the face and voice of AT&T to your customers, working independently to deliver ... Representative, Territory Sales Representative or Field Sales Executive - Home Solutions, this ...

CMC Groups

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AT&T Sales Rep Entry Level

Bloomington, CA · On-site

$1K - $2K/wk

... to represent leading national telecom and technology brands. This is a field-based, client-facing ... Negotiate and close sales while maintaining strong long-term customer relationships * Maintain ...

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CMC Groups

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AT&T Sales Rep Entry Level

Fontana, CA · On-site

$1K - $2K/wk

... to represent leading national telecom and technology brands. This is a field-based, client-facing ... Negotiate and close sales while maintaining strong long-term customer relationships * Maintain ...

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All JobsAtt Customer Rep JobsAtt Customer Rep Jobs in Riverside, CA

Att Customer Rep information

See Riverside, CA salary details

$10

$19

$28

How much do att customer rep jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for att customer rep in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an AT&T Customer Representative, and why are they important?

To thrive as an AT&T Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and common digital platforms is typically required. Outstanding patience, active listening, and a customer-focused attitude help representatives excel in resolving customer inquiries and building rapport. These skills and qualities are vital for delivering excellent service, retaining customers, and meeting performance targets in a competitive telecommunications environment.

How does an AT&T Customer Representative typically collaborate with other departments to resolve customer issues?

AT&T Customer Representatives frequently work closely with technical support teams, billing departments, and sales specialists to address and resolve customer concerns efficiently. When a customer's issue requires expertise beyond the representative's scope, they coordinate with these internal teams, ensuring a smooth handoff and timely follow-up. This collaborative approach helps deliver comprehensive solutions and maintains high customer satisfaction. Representatives often document interactions and updates in the system so all involved departments have the necessary context.

What are AT&T Customer Representatives?

AT&T Customer Representatives are professionals who assist customers with their service needs, answer questions, resolve issues, and provide information about AT&T products and services. They typically handle inquiries via phone, chat, email, or in-person at AT&T retail locations. Their primary goal is to ensure customer satisfaction by addressing concerns, troubleshooting problems, and helping customers make informed decisions about their accounts and services. They may also be responsible for processing payments, updating account information, and suggesting new services or upgrades.

What is the difference between Att Customer Rep vs Att Customer Service Associate?

AspectAtt Customer RepAtt Customer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may require basic technical knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, retail stores, or online support channelsCall centers, retail locations, or remote customer support
Employer & Industry UsageTelecommunications, retail, and service industriesTelecommunications, retail, and service industries
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsComparing entry-level customer support roles

The Att Customer Rep and Att Customer Service Associate roles are similar, often overlapping in work environment and industry. The main difference lies in job titles used by different departments or locations, but both focus on assisting customers, resolving issues, and providing support within the telecommunications and retail sectors.

What are popular job titles related to Att Customer Rep jobs in Riverside, CA? For Att Customer Rep jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Att Customer Rep jobs in Riverside, CA look for? The top searched job categories for Att Customer Rep jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Att Customer Rep jobs? Cities near Riverside, CA with the most Att Customer Rep job openings:
Att Customer Rep jobs near you
Field Sales Representative

Field Sales Representative

AT&T

Tustin, CA

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 700 frontline employees who took The Breakroom Quiz

37th of 78 rated telecommunications companies

Job description

Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home. Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals happen. With uncapped commission potential, your career and the rewards that come with it are within reach. Enjoy uncapped commission potential as a Field Sales Representative, with top earners having the opportunity to make $100,000.

Our new Field Sales Representatives earn between $61,800 to $100,000, including the salary and our uncapped commission opportunities. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

You'll be the face and voice of AT&T to your customers, working independently to deliver personalized sales interactions at scheduled appointments provided to you. You'll close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery and issue resolutions - keeping customers connected to what matters most to them.

How you get the job done:

  • We'll kick things off with paid training -setting you up for success to work independently in the field. Coaching, mentoring and ongoing learning opportunities will keep you on track and tech-savvy
  • You'll connect with our existing customers daily. AT&T will provide scheduled appointments, giving you the opportunity to engage with warm prospects effectively.
  • You'll use strong negotiation and communications skills - you know how to make a smooth pivot, and are highly motivated to get it right and make the sale

Key expectations to succeed:

  • 1+ years of commission sales experience required, outside sales experience highly preferred
  • Demonstrated success in commission sales and achieving sales targets
  • Proficient in upselling techniques that enhance customer value and satisfaction
  • Strong verbal communication skills with an ability to build rapport quickly
  • Maintain a valid driver's license-be ready to drive, as we provide a company vehicle for official business use only
  • Work a varied schedule designed to meet customers on their timeline -this includes evenings, weekends, and holidays
  • Employment is contingent upon successful completion of a background check, including drug screening, criminal history, and motor vehicle record

If you are considering jobs like Direct Sales Representative, Residential Sales Representative, Territory Sales Representative or Field Sales Executive - Home Solutions, this career move would be a great fit!

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (With some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • A company paid device and service plan, giving you first-hand expertise with our latest technology.

Ready to take your career on a new route? Apply today.

#ConnectingOurCommunities

Ready to take your career on a new route? Apply today.

#ConnectingOurCommunities

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment

Contact with Customers/Candidates/Clients

Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)

Handling/Proximity to Sensitive Information

Weekly Hours:

40

Time Type:

Regular

Location:

Tustin, California

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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