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Atm Support Jobs in New York (NOW HIRING)

Qualis1 Inc

ATM Senior Developer/Advisor

Berkeley Heights, NJ · On-site

$142K - $143K/yr

Role: ATM Senior Developer/Advisor Location :Berkeley Heights, NJ, onsite Duration: 6 months ... support production teams. * Demonstrated proficiency using source control systems, such as SVN or ...

Brink's Incorporated

ATM Coordinator

New York, NY · On-site

$30.68 - $36.66/hr

... and ATM managed services. Our customers include financial institutions, retailers, government ... provide field support toward resolution on all aspects including cash, Mas-Hamilton locks ...

Brinks

ATM Coordinator

New York, NY

$30.68 - $36.66/hr

... and ATM managed services. Our customers include financial institutions, retailers, government ... provide field support toward resolution on all aspects including cash, Mas-Hamilton locks ...

Brinks

ATM Coordinator

New York, NY · On-site

$30.68 - $36.66/hr

... and ATM managed services. Our customers include financial institutions, retailers, government ... provide field support toward resolution on all aspects including cash, Mas-Hamilton locks ...

Wittenbach

ATM Service Technician

Elizabeth, NJ · On-site

Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund * Retirement Savings: 401(k) retirement plan with employer match * Flexible Spending: Flexible Spending ...

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How much do atm support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for atm support in New York is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.36 per hour, depending on experience, location, and employer.

What is an ATM Support?

An ATM Support job involves monitoring, maintaining, and troubleshooting Automated Teller Machines (ATMs) to ensure they function properly. Responsibilities often include software updates, cash replenishment coordination, resolving transaction issues, and providing technical support. ATM Support professionals work with banks, financial institutions, or third-party service providers to minimize downtime and enhance customer experience. Strong problem-solving skills and knowledge of networking, hardware, and software are essential for this role.

What are the typical daily responsibilities of someone working in ATM Support?

In an ATM Support role, your daily tasks may include monitoring ATM networks for performance and security issues, responding to service calls for hardware or software malfunctions, and performing scheduled maintenance or updates. You may also troubleshoot issues remotely, escalate complex problems to higher-level technicians, and coordinate with vendors or bank representatives to ensure rapid resolution. Documentation and reporting on incidents are also important parts of the job. This role often requires working both independently and as part of a technical support team to maintain high levels of ATM uptime and customer satisfaction.

What are the key skills and qualifications needed to thrive in the ATM Support position, and why are they important?

To thrive as an ATM Support specialist, you need strong problem-solving abilities, technical aptitude, and experience with ATM hardware or banking systems, often backed by relevant IT certifications or equivalent field experience. Familiarity with diagnostic tools, remote monitoring systems, and basic networking protocols is crucial for managing installations, maintenance, and troubleshooting. Excellent communication, customer service orientation, and attention to detail are valuable soft skills for effectively supporting clients and collaborating with team members. These competencies are essential to ensure ATM uptime, minimize service interruptions, and deliver reliable financial services to customers.

What are the most commonly searched types of Atm Support jobs in New York?

The most popular types of Atm Support jobs in New York are:

What are popular job titles related to Atm Support jobs in New York?

For Atm Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Atm Support jobs in New York look for?

The top searched job categories for Atm Support jobs in New York are:

Atm Support jobs near you
Infographic showing various Atm Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,307 per year, or $20.3 per hour.

ATM Strategy - ATM Analytics Business Intelligence Specialist

NC SECU

Yonkers, NY • Hybrid

$97K - $122K/yr

Full-time

Posted 2 days ago

New

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

SECU is seeking a Business Intelligence Specialist to support the ATM Strategy team as we define and implement enhanced member experiences and backend processes to the SECU ATM fleet. As a Business Intelligence Specialist, you will provide analytics and insights to the ATM Strategy team to identify trends and assist in data-driven strategic decisions. You will need to blend your critical thinking, creativity, and storytelling to develop data visualization and actionable insights.

Essential Responsibilities:

  • Drive the strategic direction of the ATM network by translating member-driven data into actionable business plans.
  • Present high-level operational visibility to stakeholders and leadership using the "ATM at a Glance" performance framework.
  • Work with the Data Analytics teams to build and evolve transactional dashboards to monitor member-driven data and analyze overall network volume trends.
  • Develop diverse customer-view profiles to analyze how different demographics interact with the ATM network.
  • Track key performance indicators (KPIs) and Failed Client Interactions (FCI) to help identify and target operational gaps.
  • Analyze geographic and demographic data to recommend new ATM placements, relocations, or asset consolidations.
  • Assess "on-us" versus "off-us" transaction ratios to determine the strategic value of specific machines.
  • Perform benchmarking analysis across deposit per transaction (DPT), fleet sizes, market landscape, cash usage, and transactional trends.
  • Calculate ATM profitability by measuring surcharge and interchange revenues against total operating costs.
  • Evaluate fleet "cost-to-income" ratios to identify operational inefficiencies and optimize cash replenishment or maintenance schedules.
  • Monitor service downtime and transaction failure rates to recommend impactful hardware or software upgrades.
  • Track mobile ATM vehicle activities and take lead in coordinating critical deployment logistics for disaster relief efforts.

Required Education & Experience (Knowledge, Skills, & Abilities):

  • Bachelor's Degree with 3 years' minimum experience working in analytics, preferably in the financial services industry.
  • OR
  • Associate's degree with 5 years minimum experience working in analytics, preferably in the financial services industry.
  • Strong analytical, critical thinking, financial, and decision-making skills. Ability to take complex data sets and deliver concise recommendations.
  • Technical knowledge and understanding of ATM, ITM and TCR landscapes preferred.
  • Advanced proficiency in technology applications such as Microsoft Office software products.
  • Experience in the application of statistical methods, mathematical techniques, forecasting, and cost benefit analysis along with related analytical tools (JMP, SPSS, SQL, SAS, Power BI).
  • Experience managing multiple priorities independently and/or in a team environment to achieve goals.
  • Strong and effective communication skills, both written and verbal. Skilled at presenting findings and conclusions clearly and concisely.

Job Environment & Physical Requirements:

  • Hybrid work environment, in-office requirement two days a week.
  • Must be able to comprehend and carry out verbal and written instructions.
  • Job requires a substantial amount of sitting.
  • Must use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
  • Must use hands and fingers to press telephone keypad and lift telephone receiver.
  • Must be able to comprehend phone calls.
  • Must be able to lift 5 pounds.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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