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Atm Operations Manager Jobs in Virginia (NOW HIRING)

Brinks

Vault Processor

Richmond, VA · On-site

$16.75 - $18.75/hr

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brink's Incorporated

Vault Processor

Richmond, VA · On-site

$16.75 - $18.75/hr

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brinks

Vault Processor

Richmond, VA · On-site

$16.75 - $18.75/hr

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brinks

Cash Processor-Warehouse

Richmond, VA · On-site

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brinks

Cash Processor-Warehouse

Richmond, VA

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brink's Incorporated

Branch Manager

Richmond, VA · On-site

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brinks

Branch Manager

Richmond, VA · On-site

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brink's Incorporated

Armed Transport Guard

Springfield, VA · On-site

$18.25 - $23/hr

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brinks

Armed Transport Guard

Springfield, VA

$18.25 - $23/hr

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brink's Incorporated

Armed Transport Guard

Chesapeake, VA · On-site

$17 - $21.25/hr

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brinks

Branch Manager

Richmond, VA

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

Brinks

Armed Transport Guard

Chesapeake, VA

$17 - $21.25/hr

... and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries ...

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All JobsAtm Operations JobsAtm Operations Manager JobsAtm Operations Manager Jobs in Virginia

Atm Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do atm operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for atm operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ATM Operations Manager, and why are they important?

To thrive as an ATM Operations Manager, you need strong analytical skills, knowledge of banking operations, and a degree in finance, business, or a related field. Familiarity with ATM management software, cash management systems, and security protocols is essential, along with relevant certifications like Certified Treasury Professional (CTP). Leadership, problem-solving, and effective communication are crucial soft skills to manage teams and coordinate with vendors and regulatory bodies. These competencies ensure efficient ATM operations, minimize downtime, and maintain security and customer satisfaction.

What are the typical challenges faced by an ATM Operations Manager in ensuring smooth ATM network performance?

ATM Operations Managers often encounter challenges related to maintaining consistent uptime and minimizing service disruptions across a distributed network of machines. They must coordinate with technical teams for timely repairs, manage cash replenishment schedules, and respond swiftly to security incidents or fraud attempts. Additionally, balancing cost efficiency while meeting regulatory compliance and customer service expectations requires strong organizational and problem-solving skills. Collaboration with vendors, financial institutions, and internal departments is key to addressing these challenges effectively.

What are ATM Operations Managers?

ATM Operations Managers oversee the daily operations, maintenance, and security of Automated Teller Machines (ATMs) for banks or financial institutions. Their responsibilities include managing ATM cash replenishment, handling technical and service issues, coordinating with vendors, and ensuring regulatory compliance. They also analyze ATM performance data to optimize operations and may lead teams responsible for various aspects of ATM management. This role requires strong organizational, problem-solving, and communication skills.

What is the difference between Atm Operations Manager vs ATM Technician?

AspectAtm Operations ManagerATM Technician
CredentialsTypically requires management experience, industry certifications, and knowledge of banking operationsRequires technical certifications, electrical or electronic training, and troubleshooting skills
Work EnvironmentOffice-based with site visits to ATMs, overseeing operations and staffFieldwork, visiting ATM locations for repairs and maintenance
Employer & Industry UsageBanking institutions, cash management companiesATM service providers, maintenance companies
Search & Comparison IntentUnderstanding managerial roles in ATM operationsTechnical repair and maintenance of ATMs

The Atm Operations Manager focuses on overseeing ATM network operations, managing staff, and ensuring smooth functionality from a managerial perspective. In contrast, the ATM Technician specializes in hands-on repairs, troubleshooting, and maintenance of individual ATMs. Both roles are essential in the ATM industry but differ in responsibilities, skills, and work environment.

What are the most commonly searched types of Atm Operations jobs in Virginia? The most popular types of Atm Operations jobs in Virginia are:
What cities in Virginia are hiring for Atm Operations Manager jobs? Cities in Virginia with the most Atm Operations Manager job openings:
Atm Operations Manager jobs near you
Director of Retail Excellence

Director of Retail Excellence

Burke & Herbert Bank & Trust

Alexandria, VA • On-site

Full-time

Posted 7 days ago

Burke & Herbert Bank rating

5.6

Company rating: 5.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

131st of 141 rated banks

Job description


CLASSIFICATION: Exempt


REPORTS TO: Chief Banking Officer


JOB DESCRIPTION

Summary/Objective

The Director of Retail Excellence is responsible for the end-to-end operational health, physical infrastructure, and human capital efficiency of the bank’s retail division. You will serve as the primary architect for how products and services are delivered to our clients, ensuring that every branch and ATM operates with precision, every employee is equipped to succeed, and every square foot of our physical footprint is optimized to deliver top quartile returns.


Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Strategic Operations & Governance Excellence

  • Policies & Procedures: Own the lifecycle of retail banking manuals. Ensure all operational workflows are compliant with federal regulations while remaining frictionless for the customer.
  • Executive Liaison: Act as the primary strategic partner to the COO, translating high-level vision into actionable operational roadmaps.
  • Risk Management: Partner with Audit, Risk and Compliance to mitigate operational risk within the retail network.


Risk Governance (Three Lines of Defense):

  • Demonstrated understanding of first line of defense responsibilities and control ownership in a bank operating at >$10B in assets.
  • This includes proactively identifying and assessing operational risks within the bank’s moderate risk appetite; establishing, executing, and monitoring controls across the retail network; self-identifying issues and self-correcting; improving processes and controls to prevent recurrence; and implementing timely corrective actions to address control gaps and deficiencies.
  • As the first line of defense, this role is accountable for managing risk at the point of origin—not simply adhering to procedures.


Network & Facility Optimization

  • Branch & ATM Strategy: Lead the physical delivery strategy. Use data analytics to determine site selection, branch closures, and the deployment of advanced ATM/ITM technologies.
  • Facilities Management: Oversee the physical environment of the retail network, ensuring brand consistency and modern functionality across all locations.


Human Capital & Performance Engineering

  • Staff Modeling: Develop and maintain staffing models to ensure optimal staffing levels based on transaction volume, seasonal peaks, and sales targets.
  • Training & Development: Direct retail training to create robust onboarding and continuous education programs for branch personnel.
  • Incentive Design: Collaborate with Finance and HR to design, implement, and track incentive structures that drive the right behaviors and reward high performance.


Process Excellence

  • Fulfillment Efficiency: Identify bottlenecks in account opening, lending, and service workflows, utilizing Lean or Six Sigma methodologies to streamline delivery.
  • Reporting & Analytics: Establish Key Performance Indicators (KPIs) for the retail line of business and provide monthly performance reports.
  • Understanding of Client Experience: Work closely and communicate often with Chief Client Experience Officer to understand issues addressed raised by clients and develop proactive preventative solutions.


Other Duties

  • Other duties as assigned


Skills/Abilities

  • Exceptional ability to present complex issues and work with enablement functions and other support areas to resolve them.

Supervisory Responsibility

This position has supervisory responsibilities.


Work Environment

This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


Physical Demands

This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.


Travel

Limited local travel may be required for this position.

Education and Experience

  • 10+ years in retail banking leadership, specifically in operations or network management required.
  • Bachelor’s degree in Business, Finance, or Operations (or equivalent additional related experience) required.
  • MBA preferred.
  • Proven track record of managing large, cross-functional teams and multi-million dollar budgets.



Equal Employment Opportunity/M/F/disability/protected veteran status



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.