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Atm It Support Jobs (NOW HIRING)

MHD Communications

IT Support Technician

Tampa, FL

$55K - $65K/yr

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

CultureFit

IT Support Specialist

Northbrook, IL · On-site

We are seeking an IT Support Specialist-Tier II to join our internal IT team and provide day-to-day technical support to our employees. This role is ideal for someone early in their IT career who ...

KayDev Technology, LLC

IT Support

Valhalla, NY · On-site

$22.50 - $30.75/hr

* Experience with NYS CONNECTIONS, CCWIS, SACWIS, or a similar Child Welfare information system. * Experience providing application and technical support to end users. * Experience supporting ...

Balance Health

IT Support Manager

Concord, CA · On-site

$80K - $85K/yr

The IT Support Manager is responsible for leading the IT Support team and delivering exceptional technology support across Balance Health. This role oversees daily operations of the Service Desk ...

ARO International

Corporate IT Support

Kansas City, MO · On-site

$21 - $28.75/hr

Job Openings >> Corporate IT Support Corporate IT Support Summary Title: Corporate IT Support ID: 1009 Location: Kansas City, MO Department: Information Technology More about this job > Description ...

EmergeOrtho

IT Support Specialist

Greensboro, NC

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Rocket Lab Corporation

Lead, IT Support

Littleton, CO · On-site

Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment, but who also thrive under the challenge of supporting all our proprietary systems and people, from ...

Maravai LifeSciences

IT Support II

San Diego, CA · On-site

$36 - $40/hr

Your next role as a Miracle Maker Maravai LifeSciences is seeking a #MiracleMaker to join our IT team as an IT Support II. The IT Support II provides technical support for computer systems, hardware ...

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As of Sep 13, 2026, the average hourly pay for atm it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

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IT Support Technician

West Palm Beach, FL • On-site

MHD Communications
Telecommunications • 11 - 50 employees
Learn more about MHD Communicationsexternal

$55K - $65K/yr

Full-time

Re-posted 26 days ago

Job description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.