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Atm Debit Card Manager Jobs (NOW HIRING)

Jeanne D'Arc

Card Services Representative

Lowell, MA · On-site

This includes ATM, credit, and debit card operations, card settlement and reconciliation, fraud management, ATM settlement and service management, and member service and adhere to Credit Union ...

landmarkcu

Debit Card Specialist

Brookfield, WI · On-site

Reports to the Manager, Debit Cards. Provides operational and member support for the debit card product by monitoring performance, resolving complex issues, and ensuring consistent service delivery.

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Atm Debit Card Manager information

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$20K

$74.7K

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How much do atm debit card manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for atm debit card manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

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For Atm Debit Card Manager jobs, the most frequently searched job titles are:

Infographic showing various Atm Debit Card Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $74,718 per year, or $35.9 per hour.

Electronic Services - ATM/Debit Specialist

Southbridge, MA • On-site

Savers Bank
Commercial Banking • 51 - 200 employees
Learn more about Savers Bankexternal

$20.50 - $25/hr

Full-time

Re-posted 23 days ago

Job description

Job Type
Full-time
Description
This position requires daily, in-person, attendance.
POSITION FUNCTION:
Under general supervision of the Electronic Services Officer, but following existing policies and procedures as well as all applicable banking laws and regulations, is responsible for providing operational support for the ATM/Debit and Electronic Services Department. Provide high level customer service to internal and external customers for all electronic services including but not limited to: ATM/MasterCard Debit Cards, ATM Terminals, Online Banking, Bill Pay, Mobile Banking, Remote Deposit Capture, eStatements, and Telephone Banking.
ESSENTIAL FUNCTIONS:
  1. Operational Support - Assist with all customer calls and emails regarding ATM/Debit card activity. Assist customers with Online Banking, Bill Pay, and Telephone Banking questions and problem calls and emails. Process and submit customer issues to CoCC eBanking/ Digital Banking Team or Fiserv Client 360 for technical support, as needed.
  2. ATM/MasterCard Debit Cards - Perform routine maintenance to card records including: Name, Address & Phone Number changes; Debit Card limit increases; Add, change or delete account numbers; ATM/Debit card ordering. Update card status including: Flag cards as lost/stolen; Deactivate cards as directed by Deposit Operations; Answer customer questions regarding card transactions; Provide troubleshooting to customers regarding debit card issues; Update the system with messages regarding debit cards. Monitor daily reports for accuracy and ensure within compliance of departmental procedures and take appropriate action where needed.
  3. Daily Balancing - Perform daily balancing and settlement of ATM and debit card transactions. Research and resolve any transaction exceptions.
  4. Fraud Monitoring - Review daily fraud case reports. Initiate customer contact for any cases that could not be resolved by the fraud call center.
  5. Compromised Cards - Manage compromised card lists including closing cards; ordering replacement cards; and contacting customers.
  6. Online Banking/Bill Pay - Assist customers in the online banking enrollment process. Help customers with questions and issues regarding online banking and bill payment. Assist in research of bill payment transactions using CheckFree software application. Process eStatements requests, address changes, and stop payments. Will help monitor message center within iBanking. Contact the Digital Banking Team at COCC to resolve any Online Banking or Fiserv Checkfree for bill payment issues.
  7. Telephone Banking - Assist customers with questions regarding Telephone Banking. Reset PINs as needed for customers. Contact the eBanking Team at COCC to resolve any system issues.
  8. Electronic Services Department Backup - Will cross train, and in the absence of other members of the department will cover general daily tasks.

Requirements
ADDITIONAL REQUIREMENTS/RESPONSIBILITIES:
  1. 1-3 years banking experience, preferably in an Electronic Services Department.
  2. Familiarity with Windows-based computer required. Previous experience with the Microsoft Office suite and banking-related software preferred.
  3. Working directly with the public - ability to deal directly, on the phone with the public, following the Bank's Customer Service Standards.
  4. Establishing and maintaining interpersonal relationships - developing constructive and cooperative working relationships with others and maintaining them over time.
  5. Ability to work independently and complete assigned projects with minimum supervision. Ability to troubleshoot customer inquiries effectively.
  6. Good organizational skills and ability to comprehend job duties and follow through to completion.
  7. Must be a self-starter, assume responsibility, display initiative, make and act upon decisions within the scope of assigned authority.
  8. Must be detail oriented and be able to multi-task.
  9. Regular and predictable attendance and punctuality.
  10. Performs or completes special projects as assigned.

PHYSICAL DEMANDS:
  1. Hand dexterity required to operate Computer Terminal and/or related equipment.
  2. Eye coordination required to operate Computer/Teller Terminal.
  3. Drives to and attends meetings.
  4. Moves around bank, between levels or floors while performing duties.
  5. Lifts supply boxes and places in storage areas.
  6. Sitting at desk or computer work station for periods of time.
  7. Lifts books, records, etc.
  8. Speaks and listens to customers and explains bank services.

Salary Description
$20.50 - $25.00 per hour

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