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Atm Application Support Analyst Jobs (NOW HIRING)

The Application Support Analyst is a dedicated Level 2 Application Support professional responsible for providing production support, issue resolution, and operational stability for critical business ...

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We are currently seeking an Application Support Analyst to join our team. This position will provide technical support and expertise for enterprise software applications, ensuring system ...

YOUR IMPACT STARTS HERE We're seeking an experienced IT professional to join our team as an Application Support Analyst, supporting the Global Service Delivery & Release Manager with enterprise ...

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Atm Application Support Analyst information

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$15

$39

$70

How much do atm application support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for atm application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

What does an ATM Application Support Analyst do?

An ATM Application Support Analyst is responsible for maintaining and troubleshooting software applications that operate Automatic Teller Machines (ATMs). They monitor system performance, resolve technical issues, and work with vendors and banks to ensure ATMs run smoothly and securely. Their role often includes software updates, investigating transaction failures, and providing technical support to internal teams or customers. They play a crucial part in minimizing ATM downtime and improving user experience.

What are some common challenges faced by an ATM Application Support Analyst and how can they be addressed?

ATM Application Support Analysts frequently encounter challenges such as troubleshooting complex software issues, coordinating with multiple vendors, and ensuring minimal downtime for critical banking services. To address these, analysts need strong problem-solving skills, effective communication, and familiarity with both legacy and modern ATM technologies. Proactively monitoring ATM networks, maintaining detailed documentation, and participating in regular training can help analysts stay ahead of issues and deliver reliable support in fast-paced banking environments.

What are the key skills and qualifications needed to thrive as an ATM Application Support Analyst, and why are they important?

To thrive as an ATM Application Support Analyst, you typically need strong knowledge of banking systems, troubleshooting expertise, and a background in computer science or information technology. Familiarity with transaction processing platforms, SQL databases, and ticketing systems like ServiceNow or Jira is essential, along with certifications such as ITIL or CompTIA. Excellent problem-solving abilities, effective communication, and a customer-focused mindset are vital soft skills for this role. These competencies ensure timely resolution of technical issues, minimize service disruptions, and maintain high levels of customer satisfaction in a critical financial environment.

What are popular job titles related to Atm Application Support Analyst jobs?

For Atm Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Atm Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Application Support Analyst

Irving, TX โ€ข On-site

Business Centric Technology
IT Servicesย โ€ขย 51 - 200 employees

$75K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

If you enjoy solving problems, collaborating with business and technical teams, and making a real impact, this role is for you! The Application Support Analyst will be at the center of critical systems that power retail and distribution operations, ensuring everything runs smoothly while continuously improving processes.


This is direct-hire position (NOT Contract/C2C) located in Irving, TX.


Work onsite Mon - Thu at the Irving, TX office (from home on Fridays_.


COMP: $75k to $85K base salary range


WHATโ€™S IN IT FOR YOU:

  • Medical, dental, and vision with employer contributions
  • Healthcare FSA & telehealth options
  • Paid vacation, sick leave & holidays
  • Life & AD&D insurance, plus multiple 401(k) plans
  • Ongoing learning and development programs


WHAT YOUโ€™LL BE DOING:

  • Deliver production support for core business applications, including Salesforce, Sterling OMS, BY WMS, Boomi, and related systems.
  • Own and manage production support tickets, investigating, troubleshooting, and resolving issues with a strong focus on user experience
  • Partner closely with business stakeholders to understand issues and deliver practical solutions
  • Collaborate with a global team (onshore + offshore) to track, prioritize, and resolve incidents
  • Ensure all tickets and requests meet SLA commitments while maintaining high-quality documentation
  • Perform root cause analysis and identify opportunities for system and process improvements
  • Escalate complex issues to Level 3 support when needed and follow through to resolution
  • Contribute ideas to improve workflows, reduce recurring issues, and enhance system reliability


WHAT YOUโ€™LL BRING:

  • 3+ years of hands-on application or production support experience
  • Experience supporting retail, distribution, ERP, and/or supply chain systems
  • Salesforce, Sterling OMS, Blue Yonder preferred
  • Strong troubleshooting skills with a structured, analytical approach
  • Experience working with ticketing systems like ServiceNow
  • Ability to manage multiple priorities in a fast-paced environment
  • Clear, professional communication with both technical and non-technical users


APPLY TODAY! CP# 8560