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Atlassian Manager Customer Success Jobs (NOW HIRING)

Blue Prism Group

Manager, Customer Success

Waltham, MA · Hybrid

Manager, Customer Success Locations: NYC, NY / Boston, MA / Waltham, MA | Hybrid SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets communities. As ...

Biller Genie

Manager, Customer Success

Orlando, FL · On-site

Manager, Customer Success About the Role Biller Genie is looking for a driven and empathetic Manager, Customer Success to lead our Customer Success team and own the full post-sale customer lifecycle.

Biller Genie

Manager, Customer Success

Orlando, FL · On-site

Manager, Customer Success About the Role Biller Genie is looking for a driven and empathetic Manager, Customer Success to lead our Customer Success team and own the full post-sale customer lifecycle.

SS&C

Manager, Customer Success

New York, NY · Hybrid

Manager, Customer Success Locations : NYC, NY / Boston, MA / Waltham, MA | Hybrid Get To Know Us: SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets ...

SS&C

Manager, Customer Success

Boston, MA · Hybrid

Manager, Customer Success Locations : NYC, NY / Boston, MA / Waltham, MA | Hybrid Get To Know Us: SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets ...

Atlassian

Manager, Commercial Customer Success

NY · On-site +1

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a ... Responsibilities: Manager, Commercial Customer success Provide feedback, coaching and ...

Onit, Inc.

Manager, Customer Success

$399K/yr

The Manager, Customer Success leads a team of Customer Success Managers responsible for building and maintaining post-sales customer relationships to drive adoption, utilization, retention, and value ...

Autodesk

Manager, Customer Success

Portland, OR

$87K - $156K/yr

Autodesk is looking for a Manager, Customer Success to lead a team of Customer Success Managers (CSMs) supporting our AOS business in AMER. In this role, you will guide your team to help customers ...

Autodesk

Manager, Customer Success

Portland, OR

$87K - $156K/yr

Autodesk is looking for a Manager, Customer Success to lead a team of Customer Success Managers (CSMs) supporting our AOS business in AMER. In this role, you will guide your team to help customers ...

Ping Identity

OR

$92K - $123K/yr

Manager, Customer Success (Strategic East) The Manager of Customer Success (Strategic East) reports to the VP, Customer Success - Americas and leads a high-impact team of Customer Success ...

1Huddle

Manager, Customer Success

Newark, NJ · On-site

Manager, Customer Success Today, companies spend huge amounts of time & money on training that is outdated, boring and quickly forgotten by employees. With our game based training platform companies ...

Litera

Manager, Customer Success

Denver, CO · On-site

In this role, you'll lead and scale a team of Customer Success Managers whose work directly shapes whether customers succeed with Litera. Your impact is measured in the value customers realize, the ...

Dealpath

Manager, Customer Success

New York, NY

$137K - $147K/yr

Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible ...

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Atlassian Manager Customer Success information

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$32.5K

$83.1K

$140K

How much do atlassian manager customer success jobs pay per year?

As of Jun 6, 2026, the average yearly pay for atlassian manager customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

Manager, Customer Success

Blue Prism Group

Waltham, MA • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Manager, Customer Success

Locations: NYC, NY / Boston, MA / Waltham, MA | Hybrid

SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets communities. As pioneers of the virtual data room, SS&C Intralinks enables and secures information flow, facilitating strategic initiatives such as mergers and acquisitions, capital raising, and investor reporting. Today, SS&C Intralinks has earned the trust and business of more than 99 percent of the Fortune 1000.

Overview

The Manager, Customer Success is part of the Intralinks' Global Customer Success organization and is responsible for leading a high-performing team of Customer Success Managers (CSMs) focused on delighting our customers and driving their success. The Manager, CS is a very strategic role for the company and works closely with senior management across the whole business to ensure that Intralinks provides an extraordinary Customer Success experience to every customer, every time. This role is designed for a hands-on people leader who can balance operational excellence with transformation. You will be responsible for driving adoption of DealCentre AI (DCAi), expanding the attach and utilization of services, and increasing accountability and rigor around customer renewals. The ideal candidate is comfortable leading through change, coaching teams to new expectations, and partnering closely with Sales, Product, Services, and Support.

Why You Will Love It Here!
  • Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
  • Lead, coach, and develop a team of Customer Success Managers, setting clear expectations for performance, engagement, and accountability
  • Manages the assigned team personnel, which includes hiring, coaching, performance evaluation, training & development
  • Ensures Customer Success teams receive the technology, personnel, and educational resources necessary to provide flawless service to Intralinks clients
  • Manages the daily workflow on a subset of the Customer Success teams, with the goal of 100% resolution on all issues and complaints
  • Responsible for working with Management to develop, evolve and implement standardized procedural best Customer Success practices
  • Fosters close relationships with Sales Management, supporting and contributing to regional and global growth strategies
  • Advocates for the Voice of the Customer across all functional areas of the organization, such as Product Development, Systems Engineering, Marketing, etc.
What You Will Bring:
  • Minimum of 5 years experience in Customer Success
  • 2+ years of people management experience, including coaching, performance management, and team development
  • Presentation & Communication Skills
  • Strong MS Office suite and a good comfort level with software and technology

It would be great if you also had:

  • Experience using Gainsight, Zendesk and Salesforce
  • Excel/reporting expertise
  • Project implementation/management experience, preferably with SaaS
  • Familiarity with conflict resolution, de-escalation, and positive influencing
  • Bilingual - English plus Spanish or Brazilian Portuguese

Salary range for the position: 115000 USD to 145000 USD.

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