Athletic Operation Manager Jobs (NOW HIRING)

Job Location: Palm Beach Atlantic University - West Palm Beach - West Palm Beach, FL 33401. Position Type: Full Time. Education Level: 4 Year Degree.

Summary

In support of the university’s mission and objectives, the Director or Assistant Athletic Director for Athletics and Recreational Facilities and Operations manages the day‑to‑day operations of all athletics and recreational facilities on campus. This role ensures the safe, efficient, and effective use of athletic venues, including scheduling, maintenance, and staffing, while collaborating with athletic teams, recreational programs, and external stakeholders. The position works closely with Athletics leadership to support the strategic goals of the department, enhance the student‑athlete experience, and promote the overall well‑being of the university community through quality facilities.

Athletics and Recreational Facilities Management

• Oversees the comprehensive management of all athletic and recreational facilities, ensuring their efficient operation, safety, and upkeep to meet the needs of student‑athletes and campus organizations.
• Collaborates with university facilities staff to create and implement regular maintenance schedules, ensuring that all athletic spaces are properly serviced and functional, addressing issues proactively and creating work orders as needed.
• Coordinates with internal and external stakeholders to effectively schedule facility use, ensuring optimal allocation of space for varsity sports, recreational programs, rentals, and special events.
• Follows protocols for facility access, security, and compliance with university policies, promoting safe and responsible use of athletic and recreational venues.
• Collaborates with the Director of Athletics and other senior staff to develop long‑term strategies for improving facility usage, event operations, and overall department effectiveness.

Game Day and Athletics Operations Management

• Provides oversight of Game Day operations for the university’s varsity sports programs, ensuring a smooth, well‑executed experience for athletes, coaches, staff, and spectators.
• Manages logistics for Game Day operations, including coordinating parking, signage, ticket sales, and other essential services to provide an optimal experience.
• Submits bids for post‑season opportunities, secures appropriate accommodations, and organizes all necessary resources for successful execution.
• Hires, trains, and schedules Game Day operations staff, ensuring clear communication of roles, responsibilities, and expectations.
• Serves as the primary liaison to visiting teams, ensuring their needs are met.

NCAA and Sunshine State Conference (SSC) Regulations and Compliance

• Adheres to all budgetary guidelines, as well as University, Sunshine State Conference (SSC) and NCAA rules and regulations.
• Attends mandatory compliance and departmental meetings as scheduled.
• Ensures that all facilities and operations adhere to budgetary guidelines, as well as University, Sunshine State Conference (SSC) and NCAA rules and regulations.

Leadership (Responsibilities will vary based on position level)

• Supervises the Coordinator of Athletics and Recreational Facilities and Operations, student workers, and Game Day operations staff.
• May serve as the sport administrator for at least one sport.

Qualifications

• Bachelor's degree in Sports Management, Recreation, or related field required.
• 3+ years’ experience in facility management, athletics operations, budget management; demonstrated knowledge of NCAA rules and regulations, as well as safety and compliance standards for athletic facilities.

Essentials Competencies (Knowledge, Skills, and Abilities)

• Customer Service Orientation – Keeps internal and/or external key stakeholders, students, parents, faculty, staff, and community partners in mind at all times.
• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
• Christ‑first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
• Adaptable/Flexibility – Ability to change or adjust to change.
• Analytical Thinking & Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.
• Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
• Business & Financial/Budget Acumen – Demonstrates knowledge and understanding of financial concepts, accounting, marketing and organizational functions.
• Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
• Continuous Improvement – Implements or brainstorms ways to optimize a process.
• Develops Others – Ability to promote continuous improvement within teams and/or individuals.
• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well‑articulated messaging across a wide variety of audiences.
• Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
• Leadership/Influence – Ability to motivate, coach and develop others, as well as influence a group of people to achieve common goals, and implement university strategies. Strong supervisory skills.
• Problem‑solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact‑based manner.
• Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Results Orientation & Accountability – Takes accountability and identifies, executes, and drives actions to consistently achieve desired results.
• Strategic Mindset – Ability to step out of the everyday details, view the situation from above and provide an objective perspective.
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross‑functionally.

Additional Requirements

• Ability to work non‑routine hours regularly during the academic year.
• Ability to lift/move objects up to 25 pounds.
• Ability to sit for prolonged periods of time.
• Ability to traverse campus and stairs.