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Atf Agent Jobs in New York (NOW HIRING)

Neotecra

ServiceNow Implementation - CSM

New York, NY · On-site

$59 - $81.25/hr

ATF, versioning, release/change management, documentation. - Education: Bachelor's in CS/IS ... PREFERRED / NICE‑TO‑HAVE: - Service Portal, Virtual Agent, Workforce Optimization, Communities ...

HCLTech

ServiceNow Platform Lead

Raritan, NJ · On-site

$55.25 - $76/hr

ATF, Predictive Intelligence, Agent Workspace, Mobile apps * Understanding of networking fundamentals (TCP/IP, ports, firewalls) * Strong presentation and communication skills * Experience in:

VOLT

Lead ServiceNow Developer

Manhattan, NY · On-site

$45 - $50/hr

Source Control Integration, Update Sets, CI/CD pipelines, Automated Testing Framework (ATF), Git ... Exposure to Generative AI, ServiceNow AI, Predictive Intelligence, Virtual Agent. * Enterprise ...

All JobsAtf Agent JobsAtf Agent Jobs in New York

Atf Agent information

See New York salary details

$16

$32

$43

How much do atf agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for atf agent in New York is $32.98, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $43.41 per hour, depending on experience, location, and employer.

What is an ATF Agent?

An ATF Agent is a law enforcement officer working for the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). They investigate and enforce federal laws related to firearms, explosives, arson, alcohol, and tobacco. Their duties include conducting criminal investigations, executing search warrants, and working with other agencies to prevent illegal trafficking and violent crime. ATF Agents may also go undercover, gather intelligence, and testify in court. The role requires extensive training and a strong commitment to public safety.

What does an ATF Agent do?

ATF Agents frequently conduct investigations related to firearms, explosives, arson, alcohol, and tobacco law violations, which may include interviewing witnesses, gathering evidence, and executing search warrants. Their daily activities often involve working both independently and as part of specialized teams to build cases and coordinate with local, state, and federal law enforcement partners. Agents may also spend time in the field conducting surveillance or participating in undercover operations, alongside completing written reports and case documentation. This combination of active and analytical work provides a fast-paced, challenging environment for individuals seeking a rewarding law enforcement career.

What are the key skills and qualifications needed to thrive as an ATF Agent?

To thrive as an ATF Agent, you need a solid understanding of federal firearms, explosives, and alcohol/tobacco regulations, usually supported by a bachelor's degree and law enforcement training. Familiarity with investigative software, forensic tools, firearms handling, and federal databases is typically required. Excellent interpersonal skills, critical thinking, and resilience under pressure are essential for success in this dynamic field. These abilities ensure effective investigation, enforcement of federal laws, and productive collaboration with other agencies.

How do I become an ATF agent?

To become an ATF agent, candidates must meet minimum requirements including U.S. citizenship, at least 21 years old, and a valid driver's license. Applicants typically need a bachelor's degree, relevant work experience, and must pass a thorough background check, physical fitness test, and drug screening. Successful candidates then complete specialized training at the Federal Law Enforcement Training Center (FLETC).

What do ATF agents make?

ATF agents typically earn a salary that ranges from approximately $50,000 to over $100,000 annually, depending on experience, location, and rank. They may also receive benefits such as health insurance, retirement plans, and overtime pay, with opportunities for advancement and specialized training in firearms, explosives, and criminal investigations.

What are popular job titles related to Atf Agent jobs in New York?

For Atf Agent jobs in New York, the most frequently searched job titles are:

What job categories do people searching Atf Agent jobs in New York look for?

The top searched job categories for Atf Agent jobs in New York are:

What cities in New York are hiring for Atf Agent jobs?

Cities in New York with the most Atf Agent job openings:

Atf Agent jobs near you
Infographic showing various Atf Agent job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $68,598 per year, or $33 per hour.

ServiceNow Implementation - CSM

Neotecra

New York, NY • On-site

$59 - $81.25/hr

Full-time

Re-posted 1 hour ago

Job description

ROLE SUMMARY:
- Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions.
- Translate business requirements into scalable applications with robust reporting and governance.
RESPONSIBILITIES:
- Lead end‑to‑end CSM implementations from discovery through deployment and hyper‑care.
- Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake.
- Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting.
- Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs.
- Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC).
- Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System.
- Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion.
- Optimize performance and reliability; troubleshoot incidents/problems and perform root‑cause analysis.
- Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing.
- Produce documentation (design specs, runbooks) and deliver stakeholder training.

REQUIRED QUALIFICATIONS:
- ServiceNow certification: CIS‑CSM (Customer Service Management).
- 4–6 years hands‑on ServiceNow admin/development; 2+ full CSM implementations.
- Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs.
- Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards.
- Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices.
- Architecture & data: SaaS/multi‑tenant concepts; data modeling; CMDB relationships; familiarity with CSDM.
- Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC.
- Delivery excellence: ATF, versioning, release/change management, documentation.
- Education: Bachelor’s in CS/IS/Engineering or equivalent experience.
- Professional skills: analytical problem‑solving, reliable follow‑through, deadline ownership, independent work, and cross‑team collaboration.
PREFERRED / NICE‑TO‑HAVE:
- Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM.
- Integrations with ITSM, Field Service, CRM, or contact center platforms.
- CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control.
- Security/compliance awareness (e.g., SOC2, ISO 27001).
- Jira/ADO for backlog management; Confluence for documentation.
SUCCESS INDICATORS (6–12 MONTHS):
- Production‑ready CSM implementation improving case resolution time and CSAT.
- Role‑based dashboards and PA KPIs live for operations and leadership.
- Established governance (coding standards, ACL model, CI/CD flow) with reduced platform incidents.

Must be ServiceNow Certified Implementation Specialist – Customer Service Management (CIS‑CSM)