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At Your Service Associate Jobs in Colorado (NOW HIRING)

ssagroup

Food Service - Associate

Colorado Springs, CO

$13.75 - $18/hr

Focuses on removing barriers and empowering growth and opportunity for team members at all levels ... By submitting your job application, you agree you have reviewed the SSA Group California Consumer ...

ssagroup

Food Service - Associate

Colorado Springs, CO · On-site

$13.75 - $18/hr

Focuses on removing barriers and empowering growth and opportunity for team members at all levels ... By submitting your job application, you agree you have reviewed the SSA Group California Consumer ...

SSA Group

Food Service - Associate

Colorado Springs, CO · On-site

$13.75 - $18/hr

Focuses on removing barriers and empowering growth and opportunity for team members at all levels ... By submitting your job application, you agree you have reviewed the SSA Group California Consumer ...

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At Your Service Associate information

What is an at your service associate?

An At Your Service Associate is a customer service role responsible for assisting clients, answering inquiries, and providing support in a service environment. The position often requires good communication skills, problem-solving abilities, and familiarity with service protocols or tools. It may involve working in retail, hospitality, or call center settings, often with a focus on ensuring customer satisfaction.

What is the highest paying job at Macy's?

At Macy's, the highest paying roles are typically executive positions such as Regional Vice President or Store Director, which can offer salaries exceeding $100,000 annually. These roles require extensive retail management experience, leadership skills, and often involve overseeing multiple store locations or large teams.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, managing complaints, and meeting performance targets. The role often requires strong communication skills, patience, and the ability to handle fast-paced environments, which can contribute to stress levels.

What is a service associate job?

A service associate is a customer service professional who assists clients, answers questions, and resolves issues related to products or services. The role often involves communication skills, problem-solving, and familiarity with company policies or tools such as point-of-sale systems or customer management software.
What cities in Colorado are hiring for At Your Service Associate jobs? Cities in Colorado with the most At Your Service Associate job openings:
At Your Service Associate jobs near you
At Your Service Center Associate, Cherry Creek - Part Time

At Your Service Center Associate, Cherry Creek - Part Time

Macy's

Denver, CO • On-site

$19.29 - $23.41/hr

Part-time

Medical, Retirement, PTO

Posted 25 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 836 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description

Job Description
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You'll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy's service standards.
This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You'll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
How our At Your Service Colleagues spend their day...
  • Every day starts with a positive example. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you're prepared to support the team and engage customers confidently.
  • In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free
  • You help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders.
  • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name.
  • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
  • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Read and understand employment policies and safety rules/procedures in English
  • Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues
  • Be comfortable communicating and collaborating with customers and colleagues
  • Meeting daily sales goal challenges
  • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
  • Enjoy meeting people, learning about them, and sharing information
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • You can handle electronic devices with no problem

Essential Physical Requirements You Will Perform
  • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
  • Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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