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At Rolex Jobs in Utah (NOW HIRING)

OC Tanner

Jewelry Store Manager, Timepieces

Salt Lake City, UT · On-site

$16 - $19.25/hr

Join us as we help people all over the world thrive at work. Position Summary The Timepiece Manager ... Maintain cleanliness and presentation of all brand areas (Rolex, Patek Philippe, Cartier, Omega ...

Octanner

Sales Advisor

Park City, UT

Our sales associates are well-versed in the legacy and heritage of not only our company, but the brands we represent such as Rolex, Cartier, and Kwiat Diamonds. Each sales associate at OC Tanner ...

OC Tanner

Sales Advisor

Park City, UT · On-site

Our sales associates are well-versed in the legacy and heritage of not only our company, but the brands we represent such as Rolex, Cartier, and Kwiat Diamonds. Each sales associate at OC Tanner ...

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At Rolex information

What is the typical work environment like for employees at Rolex, and how does the company foster collaboration among different teams?

At Rolex, employees typically work in a highly structured and detail-oriented environment that emphasizes precision and craftsmanship. The company is known for its collaborative culture, where cross-functional teamwork between departments such as engineering, design, quality control, and production is essential to maintaining the brand's high standards. Regular meetings, open communication channels, and a shared commitment to excellence help foster strong collaboration. New employees can expect to work alongside experienced professionals and participate in ongoing training and development programs to support their growth within the organization.

What are the key skills and qualifications needed to thrive as a watchmaker at Rolex, and why are they important?

To thrive as a watchmaker at Rolex, you need expert knowledge of horology, precision hand skills, and formal watchmaking training, often evidenced by relevant certifications like WOSTEP or SAWTA. Familiarity with specialized tools, micromechanical equipment, and computerized diagnostic systems is essential. Exceptional attention to detail, patience, and problem-solving abilities are vital soft skills for producing and repairing luxury timepieces. These competencies ensure the highest standards of quality, craftsmanship, and reliability that define the Rolex brand.

What are jobs at Rolex?

Jobs at Rolex encompass a wide range of roles, including watchmakers, engineers, designers, sales professionals, marketing specialists, and administrative staff. Employees work in various departments such as manufacturing, research and development, retail, and corporate operations. Rolex is known for its commitment to precision, luxury, and innovation, so positions often require specialized skills and a passion for excellence. Careers at Rolex offer opportunities for growth, training, and working with one of the most prestigious brands in the world.

What is the difference between At Rolex vs At Omega?

AspectAt RolexAt Omega
CertificationsWatchmaking certifications, Rolex-specific trainingWatchmaking certifications, Omega-specific training
Work EnvironmentLuxury retail stores, service centersLuxury retail stores, service centers
Industry UsageHigh-end watch retail and repairHigh-end watch retail and repair
Common Search/ComparisonCustomer service, watch repair, salesCustomer service, watch repair, sales

Both At Rolex and At Omega roles involve working with luxury watches, requiring similar certifications and work environments. The main differences lie in brand-specific training and certifications, with each role tailored to the respective brand's standards. Customers and employees often compare these roles based on brand reputation, product knowledge, and service quality.

What are popular job titles related to At Rolex jobs in Utah? For At Rolex jobs in Utah, the most frequently searched job titles are:
What job categories do people searching At Rolex jobs in Utah look for? The top searched job categories for At Rolex jobs in Utah are:
At Rolex jobs near you
Infographic showing various At Rolex job openings in Utah as of July 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution.

Jewelry Store Manager, Timepieces

Octanner

Salt Lake City, UT

$16 - $19.25/hr

Full-time

Posted 12 days ago

Job description

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.

Position Summary

The Timepiece Manager oversees daily operations, sales support, training coordination, visual merchandising, service processes, and brand compliance for multiple luxury watch brands, including Rolex, Patek Philippe, Cartier, Omega, IWC, and Tudor. This role ensures accurate sellin/sellout performance, maintains brand standards, and supports a highperforming sales team.

Key Responsibilities

Sales & Inventory Operations

  • Support Directors of Sales with product orders, retailer portals, sellin/sellout flow, and allocation meetings.

  • Maintain accurate sellout reporting, wishlists, watch applications, LOIs, and product requests.

  • Assist in achieving quarterly and annual brand KPIs (Scorecards, FEO, MPDS, service goals).

  • Supervise promotional item orders and VM material orders.

  • Ensure a personal, healthy, and robust annual sales agenda.

Team Leadership & Training

  • Manage daily performance of Sales Advisors and Sales Support.

  • Provide daily floor support and ensure consistent client experience.

  • Monitor training requirements and coordinate inperson training for advisors and watchmakers.

  • Collaborate with Director of Sales and in-house Trainer on training calendars.

  • Participate in hiring discussions and team development.

Client Service & AfterSales

  • Supervise Service Take-In and Pick-Up processes.

  • Partner with Service Coordinator/Sales Support to meet service KPIs (AutoAccept, Immediate Estimates).

  • Resolve customer grievances and service-related issues.

Brand Standards & Visual Merchandising

  • Maintain cleanliness and presentation of all brand areas (Rolex, Patek Philippe, Cartier, Omega, IWC, Tudor).

  • Implement VM guidelines and brand programs (FEO, MPDS).

  • Ensure compliance with brand expectations and store standards.

Events & CrossFunctional Collaboration

  • Collaborate with Sales Director and Marketing/Event Manager on event calendars.

  • Provide basic IT support related to brand tools and systems.

  • Supervise Mystery Shopping Program performance.

Culture & Team Dynamics

  • Promote a positive, collaborative team environment.

  • Support communication between sales teams, watchmakers, service teams, and leadership.

Qualifications

  • Experience in luxury retail, timepieces, jewelry, or highvalue product management.

  • Strong leadership, communication, and organizational skills.

  • Ability to manage multiple brands, programs, and operational workflows.

  • Knowledge of visual merchandising and service processes preferred.

  • Ability to resolve customer issues professionally and efficiently.

Apply