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At Perplexity Jobs in Austin, TX (NOW HIRING)

Engagement Manager

Austin, TX · On-site

$110 - $150/hr

Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into ...

Insights Strategist

Austin, TX · On-site

$90K - $150K/yr

Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into ...

Account Executive, Enterprise

Austin, TX · On-site

$280K - $330K/yr

Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into ...

Senior AI Model Fine-Tuning Engineer

Austin, TX · On-site

$103K - $142K/yr

... ROUGE, perplexity, and custom evaluation frameworks. • Candidates must be willing and able to work on-site at our Phoenix Arizona facility. • Communication • Computer proficiency • ...

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At Perplexity information

See Austin, TX salary details

$26.8K

$83.2K

$142.2K

How much do at perplexity jobs pay per year?

As of Aug 21, 2026, the average yearly pay for at perplexity in Austin, TX is $83,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $99,100.00 per year, depending on experience, location, and employer.

What are at perplexity jobs?

'At Perplexity' jobs refer to positions available at Perplexity AI, an artificial intelligence company focused on developing advanced search and information retrieval tools. Employees at Perplexity work on cutting-edge AI technologies, including natural language processing, machine learning, and user experience design. Roles may include engineering, research, product management, and customer support. Working at Perplexity often involves collaborating with a talented team to build innovative products that help users find information more efficiently. The company is known for fostering a culture of curiosity, innovation, and continuous learning.

How does working at Perplexity foster collaboration between engineering and product teams?

At Perplexity, collaboration between engineering and product teams is central to the company's workflow. Cross-functional teams participate in regular stand-ups, sprint planning, and design reviews to ensure alignment on project goals and priorities. This structure encourages transparent communication and rapid iteration, allowing team members to share insights and address challenges proactively. As a result, employees gain exposure to diverse perspectives and enjoy opportunities to contribute to both technical and strategic decision-making.

What are the key skills and qualifications needed to thrive as an employee at Perplexity, and why are they important?

To thrive at Perplexity, you need a strong background in fields such as artificial intelligence, machine learning, or software engineering, often backed by relevant degrees or industry experience. Expertise with programming languages like Python, machine learning frameworks (e.g., TensorFlow, PyTorch), and cloud platforms is typically required. Strong problem-solving abilities, collaboration, and a passion for innovation are essential soft skills for contributing to a fast-moving tech environment. These skills and qualities are crucial for driving product development and maintaining Perplexity’s competitive edge in AI-driven solutions.

What is the difference between At Perplexity vs Data Analyst?

AspectAt PerplexityData Analyst
Required CredentialsBachelor's in Data Science, Statistics, or related fieldBachelor's in Data Science, Statistics, or related field
Work EnvironmentTech company, collaborative teams, fast-pacedCorporate or agency settings, analytical teams, office or remote
Employer & Industry UsageTech startups, AI companies, data-driven firmsBusiness, finance, healthcare, marketing sectors
Common Search & ComparisonAt Perplexity vs Data AnalystAt Perplexity vs Data Analyst

Both roles require similar educational backgrounds and work in data-driven environments. However, At Perplexity may focus more on AI and machine learning applications, while Data Analysts typically handle broader data interpretation and reporting across various industries.

What cities near Austin, TX are hiring for At Perplexity jobs?

Cities near Austin, TX with the most At Perplexity job openings:

Scaled Enterprise Customer Success Manager

Perplexity AI

Austin, TX • On-site

Other

Re-posted 25 days ago


Job description

Scaled Enterprise Customer Success Manager

Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a high-volume book of SMB and Mid-Market customers. The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable programs, and sharp customer judgment to create impact across many accounts.

You will work closely with members of the Enterprise, Sales, Product, Support, and Marketing teams to help customers realize value from Perplexity at scale. This role requires strong communication, operational discipline, comfort with ambiguity, and a proactive "can-do" attitude. Your success will play a crucial role in expanding Perplexity's enterprise customer base, identifying conversion opportunities from self-serve customers, and helping build the next generation of scaled customer success motions.

Responsibilities
  • Execute the scaled Enterprise customer success strategy developed by leadership
  • Manage a high-volume portfolio of SMB and Mid-Market customers through a lower-touch, data-informed engagement model
  • Serve as a point of contact for customers across onboarding, adoption, value realization, renewal, and expansion moments
  • Drive initial enablement through repeatable onboarding programs, training sessions, office hours, webinars, and digital content
  • Monitor customer health, usage trends, and engagement signals to prioritize outreach and identify risks or growth opportunities
  • Identify self-serve customers with strong usage, business fit, or expansion potential and support conversion opportunities into Enterprise
  • Partner with Sales and Account Management to surface expansion, upgrade, and renewal opportunities across scaled accounts
  • Help customers quantify value delivered by Perplexity through usage insights, adoption milestones, and business outcomes
  • Advocate for customer needs and collaborate with cross-functional teams to improve product experience, enablement materials, support processes, and scaled CS playbooks
  • Track and report on key performance indicators, analyze data to identify trends, and recommend improvements to scaled engagement programs
Qualifications
  • 3+ years of experience in Customer Success, Account Management, Sales, or related customer-facing roles at scaling technology companies
  • Experience supporting SMB, Mid-Market, or high-volume customer segments, ideally in a SaaS or AI/productivity tooling environment
  • Strong customer judgment with the ability to balance personalized engagement and scalable program execution
  • Proven ability to drive adoption, retention, and growth across a book of business
  • Excellent written and verbal communication skills, with the ability to clearly explain value to business and technical stakeholders
  • Comfortable using data to prioritize outreach, diagnose account health, identify product usage trends, and uncover expansion signals
  • A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives
  • Ability to work under pressure, thriving in demanding environments
  • Ability to work independently and as part of a collaborative team
  • Proficiency in CRM systems, customer success platforms, analytics tools, and customer engagement workflows