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At Home Inbound Customer Service Jobs in Washington, DC

TradeCore Recruiting

Customer Service Specialist

Vienna, VA · On-site

$17 - $22.50/hr

Answering inbound customer calls and providing exceptional service * Scheduling service calls ... Positive attitude and team-first mentality * HVAC, plumbing, home service, or trades industry ...

Turn2Partners

Customer Service Representative

Rockville, MD · On-site

$16.25 - $22.25/hr

At least one year of call center or customer service experience * High-volume inbound call handling * Clear and professional phone communication * Accurate data entry and recordkeeping * Email and ...

Akina Pharmacy

Customer Service Representative

Sterling, VA · Remote

$16.50 - $22.25/hr

This role involves managing a high volume of inbound and outbound communications, accurately ... At Akina Pharmacy, we value individuals who embody our core identity values of Excellence Always ...

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All JobsAt Home Inbound Customer Service JobsAt Home Inbound Customer Service Jobs in Washington, DC

At Home Inbound Customer Service information

See Washington, DC salary details

$11

$18

$29

How much do at home inbound customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for at home inbound customer service in Washington, DC is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is an at home inbound customer service representative?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.

How does working as an at home inbound customer service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What are the key skills and qualifications needed to thrive as an at home inbound customer service representative?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are popular job titles related to At Home Inbound Customer Service jobs in Washington, DC?

For At Home Inbound Customer Service jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching At Home Inbound Customer Service jobs in Washington, DC look for?

The top searched job categories for At Home Inbound Customer Service jobs in Washington, DC are:

At Home Inbound Customer Service jobs near you
Infographic showing various At Home Inbound Customer Service job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $39,031 per year, or $18.8 per hour.

Customer Service Representative

Sterling, VA

Donmar Heating and Cooling Company Incorporated
See more jobs at Donmar Heating and Cooling Company Incorporatedexternal

$20 - $27/hr

Full-time

Re-posted 9 days ago

Job description

!!!WE'RE HIRING IN STERLING!!!Join the Donmar Team- Office Dispatcher/Customer Service Representative Needed!For over 30 years, Donmar Heating, Cooling and Plumbing has been a top HVAC contractor in Virginia and Maryland. Our business continues to grow primarily through referrals from satisfied home and business owners. We are a family owned business that takes pride in serving our customers and taking care of our employees.

We are currently seeking an outgoing, motivated and detail oriented professional to add to our office staffJob responsibilities include:Fielding inbound customer inquiries via phone call, text message, email, and review sites.Scheduling appointments for our technicians and sales staffInputting customer data into our database (Service Titan)Managing service contract renewals and warranty processingCoordinating with customers, distributors and the team Benefits Package Includes:Competitive starting hourly rate ($20-$27 based on experience) with overtimeMedical, dental, and visionExcellent, on-going paid training programsPaid time off401K with company matchStable, long term career with a reputable company

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