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At Home Inbound Customer Service Jobs in Troy, AL

Customer Service Associate I

Elba, AL · On-site

$11.75 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Employment is at-will, meaning that either the employee or the company may terminate the employment ...

Customer Service Associate I

Louisville, AL · On-site

$16 - $22.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Employment is at-will, meaning that either the employee or the company may terminate the employment ...

Customer Service Associate I

Elba, AL · On-site

$11.75 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Employment is at-will, meaning that either the employee or the company may terminate the employment ...

Customer Service Associate I

Luverne, AL · On-site

$12 - $16.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Employment is at-will, meaning that either the employee or the company may terminate the employment ...

Customer Service Associate I

Louisville, AL · On-site

$16 - $22.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Employment is at-will, meaning that either the employee or the company may terminate the employment ...

Customer Service Representative I

Troy, AL · On-site

$15 - $20.25/hr

Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly ... Activities, duties and/or responsibilities may change at any time with or without notice at the ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Shift Leader

Brundidge, AL · On-site

$10 - $11/hr

Be the Smile Behind the Service. Home Oil Company is a fast-growing, family-owned convenience store ... Provide excellent customer service and resolve complaints * Open and close the store as needed

Shift Leader

Troy, AL

$13 - $16/hr

Be the Smile Behind the Service. Home Oil Company is a fast-growing, family-owned convenience store ... Provide excellent customer service and resolve complaints * Open and close the store as needed

Shift Leader

Ariton, AL · On-site

$10/hr

Be the Smile Behind the Service. Home Oil Company is a fast-growing, family-owned convenience store ... Provide excellent customer service and resolve complaints * Open and close the store as needed

Showing results 21-40

At Home Inbound Customer Service information

See Troy, AL salary details

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$15

$24

How much do at home inbound customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for at home inbound customer service in Troy, AL is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.16 per hour, depending on experience, location, and employer.

What is an at home inbound customer service representative?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.

How does working as an at home inbound customer service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What are the key skills and qualifications needed to thrive as an at home inbound customer service representative?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are popular job titles related to At Home Inbound Customer Service jobs in Troy, AL?

For At Home Inbound Customer Service jobs in Troy, AL, the most frequently searched job titles are:

What job categories do people searching At Home Inbound Customer Service jobs in Troy, AL look for?

The top searched job categories for At Home Inbound Customer Service jobs in Troy, AL are:

What cities near Troy, AL are hiring for At Home Inbound Customer Service jobs?

Cities near Troy, AL with the most At Home Inbound Customer Service job openings:

Customer Service Associate I

Dollar Tree

Elba, AL • On-site

$11.75 - $16/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago


Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,542 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers


Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:
  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
911 Farris St,Elba,Alabama 36323
06982
Dollar Tree

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US