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At Home Inbound Customer Service Jobs in Madison, AL

DR Horton, Inc.

Customer Service Tech

Huntsville, AL · On-site

$17 - $23/hr

It is engaged in the construction and sale of high quality homes designed principally for the ... Please visit our website at www.drhorton.com for more information. D.R. Horton, Inc. is currently ...

Right at Home

In Home Caregiver Weekly Pay

Huntsville, AL

$14.75 - $18.50/hr

Right at Home, In-Home Care & Assistance, is seeking to hire a Caregiver to join a dynamic care team providing CAREgiving services in the home. You can make a difference in your career by helping ...

Phenom People

Customer Service Part Time

Madison, AL · On-site

... stay-at-home parent, ready to return to work o I need flexibility in my schedule because I have ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Phenom People

Customer Service Part Time

Athens, AL · On-site

... stay-at-home parent, ready to return to work o I need flexibility in my schedule because I have ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Tower Loan

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a ... We take pride in offering personal loans, home equity loans, and retail financing, helping our ...

Tower Loan

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a ... We take pride in offering personal loans, home equity loans, and retail financing, helping our ...

Towerloan

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a ... We take pride in offering personal loans, home equity loans, and retail financing, helping our ...

Orkin

Customer Service Specialist

Huntsville, AL · On-site

$18 - $25/hr

Overview We Need Your Next-Level Service Mindset at the Best in Pests As part of the Orkin team ... of protecting homes and businesses. Our Customer Service Specialist position gives you an ...

Orkin LLC

Customer Service Specialist

Huntsville, AL · On-site

$18 - $25/hr

Overview We Need Your Next-Level Service Mindset at the Best in Pests As part of the Orkin team ... of protecting homes and businesses. Our Customer Service Specialist position gives you an ...

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Madison, AL · On-site

$14.25 - $19.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

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All JobsAt Home Inbound Customer Service JobsAt Home Inbound Customer Service Jobs in Madison, AL

At Home Inbound Customer Service information

See Madison, AL salary details

$9

$14

$23

How much do at home inbound customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for at home inbound customer service in Madison, AL is $14.84, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home inbound customer service representative?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

How does working as an at home inbound customer service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What is an at home inbound customer service representative?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.
What are popular job titles related to At Home Inbound Customer Service jobs in Madison, AL? For At Home Inbound Customer Service jobs in Madison, AL, the most frequently searched job titles are:
What job categories do people searching At Home Inbound Customer Service jobs in Madison, AL look for? The top searched job categories for At Home Inbound Customer Service jobs in Madison, AL are:
At Home Inbound Customer Service jobs near you

Customer Service Tech

DR Horton, Inc.

Huntsville, AL • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

35th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an Customer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Evaluates homeowner repair issues to determine if they are warrantable items
  • Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting
  • Schedules and manages subcontractors to make designated warranty repairs
  • Ensure all repairs are completed within compliance standards
  • Certifies warranty work is completed within contractor obligations
  • Develop and maintain good rapport with subcontractors and homeowners
  • Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Processes charge-back documentation and invoices
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Ability to travel overnight

Education and/or Experience
  • High school diploma or general education degree (GED)
  • Three or more years related experience, including carpentry work, drywall, texture repair and painting
  • Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to work independently and be productive without supervision
  • Ability to provide a systematic approach in carrying out assignments
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Proficiency with MS Office and email
  • Ability to lift and/or move up to 50 pounds

Preferred Qualifications
  • Prior customer service experience a plus
  • Experience with minor electrical, plumbing and HVAC repair work preferred

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

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