ZipRecruiter

Log In

1

At Home Inbound Customer Service Jobs in Mississippi

previous pagenext page

Showing results 21-40

All JobsAt Home Inbound Customer Service JobsAt Home Inbound Customer Service Jobs in Mississippi

At Home Inbound Customer Service information

What is an at home inbound customer service representative?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.

How does working as an at home inbound customer service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What are the key skills and qualifications needed to thrive as an at home inbound customer service representative?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are the most commonly searched types of Inbound Customer Service jobs in Mississippi?

The most popular types of Inbound Customer Service jobs in Mississippi are:

What are popular job titles related to At Home Inbound Customer Service jobs in Mississippi?

For At Home Inbound Customer Service jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching At Home Inbound Customer Service jobs in Mississippi look for?

The top searched job categories for At Home Inbound Customer Service jobs in Mississippi are:

What cities in Mississippi are hiring for At Home Inbound Customer Service jobs?

Cities in Mississippi with the most At Home Inbound Customer Service job openings:

At Home Inbound Customer Service jobs near you
Infographic showing various At Home Inbound Customer Service job openings in Mississippi as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution.

Customer Service Representative - November 2026 Start - Inbound Only

Principle Choice Solutions LLC

Gulfport, MS • On-site

$21.65/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Remote Inbound Call Center Representative
Make an Impact Without Leaving Home
Looking for a remote job where your work matters?
Join Principle Choice Solutions (PCS) and help support Veterans by answering questions, solving problems, and connecting callers to the information they need. Every conversation is an opportunity to make someone's day a little easier.
Whether you're experienced in customer service or looking to grow your career, we'll provide the training, tools, and support you need to succeed.
100% Remote | Paid Training | Equipment Provided | Full-Time Benefits
Why You'll Love Working Here
  • Meaningful work supporting Veterans across the country
  • Fully remote position with company-provided equipment
  • Paid training and ongoing support
  • Full-time employment with a set schedule
  • Opportunities for career growth and advancement
  • Supportive team environment
  • Medical, dental, and vision coverage
  • Paid time off, paid sick time, and 11 paid holidays
  • 401(k) with employer matching
  • Tuition assistance and employee support programs

Compensation
  • $16.72/hour base wage
  • $4.93/hour Health & Welfare Benefit (available for up to 40 hours per week)
  • $16.72 + $4.93 = 21.65/hour (first 40 hours a week)
Please Note: This remote position is listed under Biloxi, MS; however, pay is based on the applicable Service Contract Act (SCA) wage determination for the county in which the associate actually resides and performs work. As a result, the final hourly rate may differ from the posted rate depending on the associate's work location.
What You'll Do
As an Inbound Call Center Representative, you'll be the first point of contact for Veterans and healthcare providers seeking assistance and information.
Your responsibilities will include:
  • Answering incoming calls in a professional and friendly manner
  • Assisting Veterans and providers with questions regarding services and support programs
  • Researching information and helping callers find solutions
  • Documenting call details accurately within multiple systems
  • Providing exceptional customer experience on every interaction
  • Building positive relationships through empathy, patience, and problem-solving
  • Meeting quality and performance expectations while maintaining accuracy
  • Collaborating with teammates and leadership to continuously improve service delivery

No cold calling. No sales. No collections. Just helping people.
What a Typical Day Looks Like
Wondering what your day-to-day would look like? Here's a glimpse:
Start Your Day
  • Log in from the comfort of your home office.
  • Check for any updates and get your systems ready for the day.
  • Connect with your team and get set to help callers.

Help Veterans and Providers
  • Answer incoming calls from Veterans, caregivers, and healthcare providers.
  • Listen, ask questions, and help callers find the information they need.
  • Provide friendly, professional support while creating a positive experience on every call.
Use Your Problem-Solving Skills
  • Navigate multiple systems while speaking with callers.
  • Research information and resolve questions in real time.
  • Accurately document call details and next steps.
Make a Difference
  • Every call is an opportunity to help someone.
  • You'll support Veterans by providing information, guidance, and solutions with empathy and care.
  • Some conversations may be simple, while others require a little extra patience and problem-solving.
Keep Learning and Growing
  • Participate in coaching, training, and team meetings.
  • Build new skills and gain experience in a professional customer service environment.
  • Work toward quality and performance goals while receiving support from your leadership team.
Wrap Up Your Day
  • Finish documenting any outstanding items.
  • Make sure callers have received the assistance they need.
  • If you're scheduled for closing coverage, you may occasionally stay a little beyond your shift to ensure all calls in queue are answered.

You're a Great Fit If You:
  • Enjoy helping people and making a difference
  • Communicate clearly and professionally
  • Thrive in a fast-paced environment
  • Can multitask between phone calls and computer systems
  • Have strong attention to detail
  • Are dependable and self-motivated while working remotely
  • Want a stable career with opportunities to learn and grow

Required Qualifications
  • U.S. Citizenship (work sponsorship not available)
  • Two forms of valid identification (one must be a REAL ID-compliant or U.S. Passport)
  • Ability to obtain and maintain a VA government background investigation
  • Excellent customer service and communication skills
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Ability to ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. This may require staying beyond your scheduled shift when assigned to closing coverage and may result in overtime.

Preferred Qualifications
  • 1+ year of call center experience
  • Customer service experience
  • Experience in healthcare, insurance, government services, or related support environments
  • Experience handling a high volume of inbound calls

Working Environment
This is a fully remote position in a professional home office environment.
Associates will spend the majority of their day:
  • Using a computer and telephone headset
  • Navigating multiple software systems
  • Speaking with customers over the phone
  • Documenting information accurately and efficiently
Paid training and all required equipment will be provided.
Security and privacy training will also be provided to protect the confidentiality, integrity, and availability of PCS associates and customer information.
Make a Difference From Home
At PCS, you're not just answering calls - you're helping Veterans access important information and support while building a rewarding career with a company that values service, teamwork, and professional growth.
Apply today and join a team that's making a difference, one call at a time.
Equal Opportunity Employer
PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Fraud Prevention Notice
PCS will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to [email protected].

Apply