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At Home Customer Service Jobs in Decatur, IN (NOW HIRING)

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Customer Service Associate

Bluffton, IN · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Customer Service Representative

Fort Wayne, IN

$14.50 - $19.75/hr

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison between external & internal parties, provide product ...

Customer Service Specialist - Service A clean, well-maintained dealership is a reflection of who we are -- and our Service Customer Service Specialists make that happen every day. We're looking for a ...

LPN Home Health

Fort Wayne, IN · On-site

$35.53 - $52.85/hr

Where You'll Work Parkview Health at Home is part of an expansive health care network that is ... Participate in case conferences and in-services or special case orientations. * Complete and submit ...

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CommonSpirit Health at Home leverages AI-powered clinical documentation to reduce documentation ... Participate in case conferences and in-services or special case orientations. * Complete and submit ...

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Customer Service Rep

Bluffton, IN · On-site

$14.50 - $19.75/hr

We are searching for qualified customer service reps with personality and people skills. We're ... At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes ...

LPN Home Health

Fort Wayne, IN · On-site

$35.53 - $52.85/hr

Job Summary and Responsibilities CommonSpirit Health at Home leverages AI-powered clinical ... Participate in case conferences and in-services or special case orientations. * Complete and submit ...

New

LPN Home Health

Fort Wayne, IN · On-site

$35.53 - $52.85/hr

Parkview Health at Home - $2,500 Sign On Bonus LPN Home Health ***** Part time or Full time ... Participate in case conferences and in-services or special case orientations. * Complete and submit ...

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At Home Customer Service information

See Decatur, IN salary details

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How much do at home customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for at home customer service in Decatur, IN is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Customer Service Representative, and why are they important?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

Is Amazon work from home a real thing?

Amazon customer service jobs are available as work-from-home positions, allowing employees to handle customer inquiries remotely. These roles typically require a computer, internet connection, and good communication skills, and are part of Amazon's virtual customer service team. Such positions are legitimate and widely advertised as remote opportunities.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

What are some common challenges faced by At Home Customer Service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

Can you work customer service from home?

At home customer service jobs are common and typically involve handling customer inquiries via phone, email, or chat from a remote location. These roles often require good communication skills, a quiet workspace, and sometimes specific software or equipment. Many companies offer flexible schedules for remote customer service positions.

How to make 2000 a week working from home?

At home customer service roles typically pay hourly wages that may range from minimum wage to higher rates with experience, bonuses, or commissions. To earn $2,000 weekly, you may need to work full-time hours, take on multiple shifts, or pursue higher-paying positions such as specialized support or team lead roles, often requiring strong communication skills and relevant experience.

What are At Home Customer Service jobs?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

How much does Amazon pay for remote customer service?

Amazon customer service representatives working remotely typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or performance bonuses.
What are the most commonly searched types of Customer Service jobs in Decatur, IN? The most popular types of Customer Service jobs in Decatur, IN are:
What job categories do people searching At Home Customer Service jobs in Decatur, IN look for? The top searched job categories for At Home Customer Service jobs in Decatur, IN are:
What cities near Decatur, IN are hiring for At Home Customer Service jobs? Cities near Decatur, IN with the most At Home Customer Service job openings:
Customer Service Representative

$14.75 - $20/hr

Full-time

Posted 20 days ago


Nelson Global rating

6.6

Company rating: 6.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

POSITION OVERVIEW:

This onsite position located at one of our plant locations involves overseeing customer relationships, delivery processes, and addressing customer support requirements. Serving as the main point of contact at the plant for customers, this position is dedicated to upholding the utmost customer success and service standards. It is essential for this role to guarantee that Nelson Global sustains the highest levels of customer satisfaction, safeguarding the interests of all operations and overarching business goals. The incumbent will play a pivotal role in key decisions related to the daily management of orders for assigned customer accounts.


PRIMARY ACCOUNTABILITIES:
• Provide first class customer service to our internal and external customers.
• Develop professional working relationships with external and internal customers.
• Handle all customer inquiries regarding order status or complaint resolution. This would include pricing issues, shipping errors, and other related issues.
• Receive/review customer forecasts/orders.
• Manage order activities within customer assigned portals if applicable.
• Assist account managers with activities related to SKU management. (some customer price communications)
• Ensure that issues are resolved both promptly and thoroughly by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. Conduct additional follow up to ensure issue resolution
• Partner with operations to resolve any reported quality or on-time delivery issues.
• Review incoming Purchase Orders for accuracy of pricing, lead time, terms, sold-to, ship-to, customer part number, etc.
• For manual orders, process order in Enterprise Resource Planning (ERP) system.
• For Electronic Data Interchange (EDI) orders, manage order demand through ERP designated error file.
• When order/forecast does not meet quoted terms work with customer to correct. If unable to resolve on your own escalate to the assigned Account Manager.
• Work with finance on ERP-related pricing updates.
• Negotiate requested order changes with operations and the customer. (Shipping location, quantity, due date)
• Approve or reject expedited freight charges using internal approval process and lead customer communication/negotiation.
• Reconcile any invoice deductions and resolve pricing issues with the accounting department.
• Other duties as assigned.


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