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At Home Customer Service Jobs in Decatur, IN (NOW HIRING)

Greif

Customer Service Specialist

Van Wert, OH

$24.18 - $41.20/hr

... at www.greif.com and follow Greif on Instagram and LinkedIn. OUR VISION: Being the customer service ... company in the world. OUR PURPOSE: Creating packaging solutions for life's essentials. Job ...

Greif, Inc.

Customer Service Specialist

Van Wert, OH · On-site

$24.18 - $41.20/hr

... at www.greif.com and follow Greif on Instagram and LinkedIn. OUR VISION: Being the customer service ... company in the world. OUR PURPOSE: Creating packaging solutions for life's essentials. Job ...

Circle K

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Greif

Customer Service Specialist

Van Wert, OH

$24.18 - $41.20/hr

... at www.greif.com and follow Greif on Instagram and LinkedIn. OUR VISION: Being the customer service ... company in the world. OUR PURPOSE: Creating packaging solutions for life's essentials. Job ...

Brightspeed

Customer Service Technician

Decatur, IN · On-site

$16.75 - $22.50/hr

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by ... As a Customer Service Technician, you will be performing installation, maintenance and ...

Walgreens

Customer Service Associate

Fort Wayne, IN · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

avalign

Customer Service Rep

Fort Wayne, IN

$15.75 - $21.50/hr

The Customer Service Representative is responsible for being the primary point of contact for ... at once, ability to prioritize tasks without supervisor help,ability to manage, maintain and attend ...

Walgreens

Customer Service Associate

Fort Wayne, IN · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Walgreens

Customer Service Associate

Bluffton, IN · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Avalign Technologies

Customer Service Rep

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

The Customer Service Representative is responsible for being the primary point of contact for ... We are an equal opportunity employer and value diversity at our company. We do not discriminate on ...

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All JobsAt Home Customer Service JobsAt Home Customer Service Jobs in Decatur, IN

At Home Customer Service information

See Decatur, IN salary details

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How much do at home customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for at home customer service in Decatur, IN is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Customer Service Representative, and why are they important?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

What are some common challenges faced by At Home Customer Service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What are At Home Customer Service jobs?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.
What are the most commonly searched types of Customer Service jobs in Decatur, IN? The most popular types of Customer Service jobs in Decatur, IN are:
What job categories do people searching At Home Customer Service jobs in Decatur, IN look for? The top searched job categories for At Home Customer Service jobs in Decatur, IN are:
What cities near Decatur, IN are hiring for At Home Customer Service jobs? Cities near Decatur, IN with the most At Home Customer Service job openings:
At Home Customer Service jobs near you
Customer Service Specialist

Customer Service Specialist

Greif

Van Wert, OH

$24.18 - $41.20/hr

Other

Medical, Dental, PTO

Posted 18 days ago

Greif rating

6.1

Company rating: 6.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

96th of 110 rated packaging manufacturers

Job description

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
Being the customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life's essentials.
Job Requisition #:
034249 Customer Service Specialist (Open)
Job Description:
ROLE OVERVIEW:
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. Works with little guidance and oversight. First level escalation of predominantly routine, customer problems and needs, but may require deviation from standard screens, scripts, and procedures. Typically possesses a high school diploma and 2-4 years of experience
Key Responsibilities: Work onsite from 8:00 AM to 5:00 PM or 7:00 AM to 4:00 PM (Monday through Friday) in a manufacturing environment.
  • Interacts with customers and Greif Sales to provide intermediate-level support and complex information on products and services.
  • Maintains customer accounts and records of customer interactions with details on inquiries, complaints, or comments
  • Communicates pricing, shipping dates, and appropriate order information to the customers to ensure order fulfillment and satisfaction.
  • Works with Accounting, Sales, and Brand Management to set pricing, credits, and shipping details for new and existing customers.
  • Collects and enters orders for new or additional products or services through ERP System (LN).
  • Maintains ship and samples logs to identify orders ready for scheduling.
  • Arranges transportation of loads to ship or receive via BlueJay, working closely with the Logistics Team for issues or problems.
  • Reconciles orders and records, creating a cradle-to-grave order packet to identify purchase order, order acknowledgment, and invoice/billing.
  • Verifies billing in the ERP System, investigating potential issues behind billing errors.
  • Weekly review and sign off of shipping variations and authorizations for Accounting.
  • Provides historical data on customer orders, making recommendations for stock orders based on customer order history.
  • Conduct monthly inventory entry into ERP System for counted materials.
  • Assists Production with records maintenance, labels creation, and filing.
  • Assists with problem-solving and root cause analysis for late deliveries and other customer issues.
  • Participates in Plant Safety Activities, CBSQ, Safety Observations, Safety Training.
  • Performs other duties as assigned.
Knowledge and Skills
  • Demonstrated skills in verbal and written communication.
  • Proficiency in MS Office Suite and knowledge of ERP Systems (LN a plus).
  • Basic knowledge of office equipment (i.e., copiers, fax machines, calculators, etc.).
  • Good organizational and data entry skills.
  • Attention to detail.
  • Self-starter that can work with minimal supervision.

#LI-MK1
At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Compensation Range:
The pay range for this position is $24.18 - $41.20. Typically, a competitive wage for new hires will fall between $27.00 to $30.00. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.
Benefits Statement:
Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.
EEO Statement:
https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf
We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.
For more information read Greif's Equal Opportunity Policy.

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