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At Home Customer Service Jobs in Decatur, IN (NOW HIRING)

KFC

Customer Service

Fort Wayne, IN

$10 - $13/hr

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

CFS

Customer Service

Fort Wayne, IN

$15.75 - $21.50/hr

Customer Service Representative - Urgently Hiring Full-Time | Monday - Friday Greater Fort Wayne $35,000 - $41,600 Fully Onsite We are seeking a Customer Service Representative to join our team ...

CFS

Customer Service

Fort Wayne, IN

$15.75 - $21.50/hr

Customer Service Representative - Urgently Hiring Full-Time | Monday - Friday Greater Fort Wayne $35,000 - $41,600 Fully Onsite We are seeking a Customer Service Representative to join our team ...

CFS

Customer Service

Fort Wayne, IN

$15.75 - $21.50/hr

Customer Service Representative - Urgently Hiring Full-Time | Monday - Friday Greater Fort Wayne $35,000 - $41,600 Fully Onsite We are seeking a Customer Service Representative to join our team ...

CFS

Customer Service

Fort Wayne, IN

$15.75 - $21.50/hr

Customer Service Representative - Urgently Hiring Full-Time | Monday - Friday Greater Fort Wayne $35,000 - $41,600 Fully Onsite We are seeking a Customer Service Representative to join our team ...

Home Depot

Pro Customer Service/Sales

Fort Wayne, IN

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Customer Service/Sales

Fort Wayne, IN

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Fort Wayne, IN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

D.R. Horton

Customer Service Tech

Fort Wayne, IN · On-site

$15.75 - $21.25/hr

It is engaged in the construction and sale of high quality homes designed principally for the ... Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ...

DR Horton

Customer Service Tech

Fort Wayne, IN · On-site

$17 - $23/hr

It is engaged in the construction and sale of high quality homes designed principally for the ... Please visit our website at www.drhorton.com for more information. D.R. Horton, Inc. is currently ...

D.R. Horton, Inc

Customer Service Tech

Fort Wayne, IN

$17 - $23/hr

It is engaged in the construction and sale of high quality homes designed principally for the ... Please visit our website at www.drhorton.com for more information. D.R. Horton, Inc. is currently ...

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At Home Customer Service information

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How much do at home customer service jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for at home customer service in Decatur, IN is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Customer Service Representative, and why are they important?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What are some common challenges faced by At Home Customer Service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What are At Home Customer Service jobs?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

What are the most commonly searched types of Customer Service jobs in Decatur, IN? The most popular types of Customer Service jobs in Decatur, IN are:
What job categories do people searching At Home Customer Service jobs in Decatur, IN look for? The top searched job categories for At Home Customer Service jobs in Decatur, IN are:
What cities near Decatur, IN are hiring for At Home Customer Service jobs? Cities near Decatur, IN with the most At Home Customer Service job openings:
At Home Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Ace Handyman Services

Fort Wayne, IN

$14.75 - $20/hr

Other

Posted 27 days ago

Ace Handyman Services rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

109th of 217 rated repair and maintenance companies

Job description

EDIT BEFORE POSTING
Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as CSRs to ensure efficient and smooth daily operations.
In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.
This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.
If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Job Responsibilities
As an CSR, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.
Your specific duties in this role will include:
  • Respond to job leads in a timely manner
  • Coordinating the schedule and material ordering for multiple craftsmen and projects
  • Utilizing our dispatching & schedule management software
  • Returning customers calls as needed and following up with past customers
  • Performing paperwork and filing duties
  • Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements
We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.
Specific qualifications for the role include:
  • High school diploma or GED
  • 3-5 years of administrative assistant/scheduling experience
  • Comfortable with sales
  • Adaptive to technology
  • Strong customer service skills
  • Excellent office management skills
  • Solid typing skills; ten-key skills, a plus
  • Great multitasking and prioritization skills
  • Exceptional communication skills
  • Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus
  • QuickBooks Online or other accounting knowledge, a plus
  • Customer-facing experience, a plus
  • ServiceTitan experience is a major plus

Build fun and rewarding career with an industry leader!
Apply now!
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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