Personal Lines Claims Advocate
Marion, IN · On-site
At Insurance Management Group, we're driven by the opportunity we have every day to positively ... process, from first notice of loss through resolution. In this role, you'll provide clear ...
Personal Lines Claims Advocate
Marion, IN · On-site
At Insurance Management Group, we're driven by the opportunity we have every day to positively ... process, from first notice of loss through resolution. In this role, you'll provide clear ...
At Insurance Management Group, we're driven by the opportunity we have every day to positively ... process, from first notice of loss through resolution. In this role, you'll provide clear ...
At Insurance Management Group, we're driven by the opportunity we have every day to positively ... process, from first notice of loss through resolution. In this role, you'll provide clear ...
Claims Examiner
Indianapolis, IN · On-site
Provide testimony and supporting information at referee hearings. * Organize and prioritize a heavy ... Complete daily activity summaries documenting the types and volume of claims processed and relevant ...
Claims Examiner
Indianapolis, IN · On-site
Provide testimony and supporting information at referee hearings. * Organize and prioritize a heavy ... Complete daily activity summaries documenting the types and volume of claims processed and relevant ...
Senior EDI Developer - 15145
Indianapolis, IN · On-site
$60 - $80/hr
... at IDOH, are loaded into our database, are adjudicated based on state and national pricing ... Review, update all documentation related to claims processing and EDI transactions * Identify ...
Senior EDI Developer - 15145
Indianapolis, IN · On-site
$60 - $80/hr
... at IDOH, are loaded into our database, are adjudicated based on state and national pricing ... Review, update all documentation related to claims processing and EDI transactions * Identify ...
Claims Examiner
Indianapolis, IN · On-site
$20/hr
Provide testimony at referee hearings * Organize and prioritize heavy workload to enable the agency ... Complete daily summary of work activities according to types and numbers of claims processed and ...
Claims Examiner
Indianapolis, IN · On-site
$20/hr
Provide testimony at referee hearings * Organize and prioritize heavy workload to enable the agency ... Complete daily summary of work activities according to types and numbers of claims processed and ...
Default Claims VA QA Analyst, I
Westfield, IN · Remote
$20 - $24.50/hr
Come join our amazing team and work remote from home! The Default Claims Quality Assurance ("QA") ... Document Mortgage platform with appropriate process tracking * Escalate trends or issues identified ...
Default Claims VA QA Analyst, I
Westfield, IN · Remote
$20 - $24.50/hr
Come join our amazing team and work remote from home! The Default Claims Quality Assurance ("QA") ... Document Mortgage platform with appropriate process tracking * Escalate trends or issues identified ...
Home Care Aide
Kokomo, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Quick apply
Home Care Aide
Kokomo, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Michigan City, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Quick apply
Home Care Aide
Michigan City, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Elkhart, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Elkhart, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Bloomington, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Quick apply
Home Care Aide
Bloomington, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Elkhart, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Quick apply
Home Care Aide
Elkhart, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Knox, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Quick apply
Home Care Aide
Knox, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Lafayette, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Quick apply
Home Care Aide
Lafayette, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
South Bend, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Quick apply
Home Care Aide
South Bend, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Valparaiso, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Valparaiso, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Serves as a key resource in developing claims staff, enhancing departmental processes, and ensuring ... The employment relationship remains "at-will"
Serves as a key resource in developing claims staff, enhancing departmental processes, and ensuring ... The employment relationship remains "at-will"
In House scheduler- Right at Home West
Indianapolis, IN · On-site
$18 - $20/wk
If so, Right at Home has the opportunity for you! We are a locally owned home care business that ... timecard processing, where necessary; and monitoring of telephony system and other payroll ...
Quick apply
In House scheduler- Right at Home West
Indianapolis, IN · On-site
$18 - $20/wk
If so, Right at Home has the opportunity for you! We are a locally owned home care business that ... timecard processing, where necessary; and monitoring of telephony system and other payroll ...
Home Care Aide
Valparaiso, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Quick apply
Home Care Aide
Valparaiso, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Home Care Aide
Crown Point, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Quick apply
Home Care Aide
Crown Point, IN · On-site
$16.35/hr
Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including ...
Claims Training Lead
Fort Wayne, IN · On-site
Serves as a key resource in developing claims staff, enhancing departmental processes, and ensuring ... The employment relationship remains "at-will"
Claims Training Lead
Fort Wayne, IN · On-site
Serves as a key resource in developing claims staff, enhancing departmental processes, and ensuring ... The employment relationship remains "at-will"
At Home Claims Processing information
What is at home claims processing?
At home claims processing jobs involve evaluating and handling insurance claims from a remote location, usually your own home. These positions require you to review claims submitted by customers, verify information, process payments, and ensure all documentation is accurate and complete. Most employers provide secure software and training to help you manage claims efficiently. Strong attention to detail, confidentiality, and good communication skills are important for this role. These jobs are popular for those seeking flexible, remote work in the insurance or healthcare industries.
What are the key skills and qualifications needed to thrive as an at home claims processor?
To thrive as an At Home Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, typically supported by a high school diploma or relevant experience. Proficiency with claims management software, document management systems, and secure communication platforms is commonly required. Excellent organizational skills, time management, and clear written communication help you excel in a remote environment. These capabilities are essential for ensuring accurate and timely claims processing, maintaining compliance, and delivering high-quality customer service from a home-based setting.
What are some common challenges faced by remote claims processors, and how can they be effectively managed?
Remote claims processors often face challenges such as maintaining clear communication with team members, staying organized without in-person supervision, and managing a high volume of claims efficiently. To overcome these, it's helpful to establish a consistent daily routine, utilize digital collaboration tools, and regularly check in with supervisors and colleagues. Staying updated on company policies and industry regulations is also crucial for accurate and timely claims processing.
What is the difference between At Home Claims Processing vs Customer Service Representative?
| Aspect | At Home Claims Processing | Customer Service Representative |
|---|---|---|
| Credentials | Insurance knowledge, claims processing certifications | Communication skills, customer service training |
| Work Environment | Remote, home-based | Remote or in-office, customer-facing |
| Industry Usage | Insurance companies, claims departments | Various industries including retail, telecom |
| Job Focus | Reviewing and processing insurance claims | Assisting customers, resolving inquiries |
At Home Claims Processing involves handling insurance claims remotely, requiring specific industry knowledge and certifications. Customer Service Representatives focus on assisting customers across various sectors, often with a broader skill set. While both roles can be remote, their core responsibilities and credentials differ significantly.
What are the most commonly searched types of Claims Processing jobs in Indiana?
The most popular types of Claims Processing jobs in Indiana are:
What cities in Indiana are hiring for At Home Claims Processing jobs?
Cities in Indiana with the most At Home Claims Processing job openings:
Full-time
Posted 12 days ago
Key responsibilities
Serve as the primary point of contact for Personal Lines clients with active claims, guiding them through the process from first notice of loss to resolution.
Review policy coverage and claim details to answer client questions, set expectations, and ensure coverage is applied appropriately.
Communicate proactively with clients, carriers, and adjusters to check claim status, resolve delays, and keep all parties informed.
Job description
Job Type
Full-time
Description
*The selected candidate may work out of any one of our IMG office locations (Marion, Indianapolis, Elwood, or Fort Wayne).
WHO WE ARE:
At Insurance Management Group, we're driven by the opportunity we have every day to positively impact our clients, co-workers, and communities. We take pride in each and every interaction to protect and inspire, a key reason we feel we have been a successful independent insurance agency since 1875. We attribute our continued rapid growth in central Indiana to our commitment to 4 operating principles: Delivering WOW (to the clients), being Ideal Team Players (to co-workers), Growing (ourselves), and Serving (others). We're committed to maintaining the family-oriented atmosphere that has got us to where we are today, as we feel internal culture is one of the best ways to ensure a great experience for our external clients. We hope you will consider joining the IMG family and helping us help others protect their assets, families, and futures.
POSITION DESCRIPTION:
We're looking for a Personal Lines Claims Advocate to serve as a dedicated resource for our Personal Lines clients navigating the claims process, from first notice of loss through resolution. In this role, you'll provide clear communication, policy guidance, and proactive hands-on support so clients feel confident and informed at every step - freeing up Account Managers to focus on service. You'll partner closely with clients and carrier representatives to keep claims moving, resolve day-to-day coverage questions, and flag anything unusual or complex for the Strategic Claims Advocate. This is not a centralized claims intake role; Account Managers will continue to handle routine claim entry and submission, and you'll step in to guide the client experience and troubleshoot issues as they arise.
DAY IN THE LIFE OF:
Requirements
KNOWLEDGE, SKILLS, AND ABILITIES:
Full-time
Description
*The selected candidate may work out of any one of our IMG office locations (Marion, Indianapolis, Elwood, or Fort Wayne).
WHO WE ARE:
At Insurance Management Group, we're driven by the opportunity we have every day to positively impact our clients, co-workers, and communities. We take pride in each and every interaction to protect and inspire, a key reason we feel we have been a successful independent insurance agency since 1875. We attribute our continued rapid growth in central Indiana to our commitment to 4 operating principles: Delivering WOW (to the clients), being Ideal Team Players (to co-workers), Growing (ourselves), and Serving (others). We're committed to maintaining the family-oriented atmosphere that has got us to where we are today, as we feel internal culture is one of the best ways to ensure a great experience for our external clients. We hope you will consider joining the IMG family and helping us help others protect their assets, families, and futures.
POSITION DESCRIPTION:
We're looking for a Personal Lines Claims Advocate to serve as a dedicated resource for our Personal Lines clients navigating the claims process, from first notice of loss through resolution. In this role, you'll provide clear communication, policy guidance, and proactive hands-on support so clients feel confident and informed at every step - freeing up Account Managers to focus on service. You'll partner closely with clients and carrier representatives to keep claims moving, resolve day-to-day coverage questions, and flag anything unusual or complex for the Strategic Claims Advocate. This is not a centralized claims intake role; Account Managers will continue to handle routine claim entry and submission, and you'll step in to guide the client experience and troubleshoot issues as they arise.
DAY IN THE LIFE OF:
- Serving as the primary point of contact for Personal Lines clients with active claims, guiding them through the process from first notice of loss to resolution.
- Reviewing policy coverage and claim details to answer client questions clearly and set accurate expectations, and ensure coverage is applied appropriately.
- Communicating proactively with clients, carriers, and adjusters to check claim status, resolve delays, and keep all parties informed.
- Partnering with Account Managers on claim intake and submission, providing follow-up support once a claim is underway.
- Helping clients understand policy language, deductibles, and coverage terms as they relate to their specific claim.
- Identifying claims that involve coverage disputes, or other complexity, and escalating them to the Strategic Claims Advocate, as needed, with a clear summary.
- Maintaining accurate, up-to-date claim notes and documentation in the agency management system according to agency procedures.
- Advocating for clients with carriers and adjusters to help ensure fair and timely claims outcomes.
- Assisting clients in recovery matters involving an at-fault third party, including working with the other carrier and challenging unreasonable liability decisions.
- Confirming subrogation is pursued where warranted and that client deductible reimbursements are applied properly.
- Tracking claim trends across the Personal Lines book and sharing observations that could help clients reduce future risk.
Requirements
KNOWLEDGE, SKILLS, AND ABILITIES:
- 3-5+ years of Personal Lines claims adjusting or claims handling experience
- Working knowledge of Personal Lines P&C insurance policies, forms, and coverage basics (auto, home, umbrella, and related lines)
- Strong verbal and written communication skills, with the ability to explain coverage and claims concepts in plain language
- High attention to detail and follow-through on open claim files
- Comfortable managing a caseload independently while knowing when to escalate
- Ability to build trust and rapport with clients during stressful moments
- Organized approach to documentation and claim record-keeping
- Collaborative mindset - works well with Account Managers, Producers, and the Strategic Claims Advocate
- Willing to obtain an Indiana P&C insurance license (company-covered)