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At Home Chat Jobs in Springfield, MO (NOW HIRING)

Romanoff

CSR - Flooring (SPRINGFIELD, MO)

Ozark, MO · On-site

$14.25 - $19.50/hr

Monitor flooring installations, act as the liaison between The Home Depot stores, customers, subcontractors, vendors, sales associates, and other personnel. * Assist with maintaining Installation ...

Romanoff

CSR - Flooring (SPRINGFIELD, MO)

Ozark, MO · On-site

$14.25 - $19.50/hr

Monitor flooring installations, act as the liaison between The Home Depot stores, customers, subcontractors, vendors, sales associates, and other personnel. * Assist with maintaining Installation ...

Liveops

Remote Customer Service Agent

Springfield, MO · Remote

$14 - $18.75/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

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Showing results 21-40

All JobsAt Home Chat JobsAt Home Chat Jobs in Springfield, MO

At Home Chat information

See Springfield, MO salary details

$12

$23

$47

How much do at home chat jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for at home chat in Springfield, MO is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by at home chat agents and how can they be addressed?

At Home Chat agents often face challenges such as managing multiple conversations at once, maintaining consistent communication quality, and staying motivated while working remotely. To address these, it's helpful to develop strong multitasking skills, use organizational tools provided by the employer, and regularly participate in team meetings or online forums to stay connected with colleagues. Taking short breaks and setting a structured work schedule can also help maintain focus and productivity throughout the day.

How do you become an at home chat agent?

To become an at-home chat agent, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many companies require applicants to pass a skills assessment and complete training before starting. Having a quiet workspace and familiarity with chat software are also beneficial.

What are the key skills and qualifications needed to thrive as an at home chat representative?

To thrive as an At Home Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving abilities, patience, and the ability to multitask are standout soft skills in this role. These skills ensure efficient, high-quality customer service and help build positive brand experiences in a remote environment.

What is the difference between At Home Chat vs Customer Service Representative?

AspectAt Home ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Common Search IntentAt Home Chat vs Customer Service Representative

At Home Chat roles focus on providing customer support through online chat platforms from a remote location, requiring minimal credentials and offering flexible work. Customer Service Representatives may work in person or remotely, handling calls and emails. Both roles serve customer needs but differ mainly in communication channels and work environment.

What is an at home chat?

At Home Chat jobs are remote positions where employees or contractors provide customer service, technical support, or sales assistance via online chat platforms instead of phone calls or in-person interactions. These roles typically involve answering customer inquiries, resolving issues, and sometimes processing orders, all from the comfort of your home. At Home Chat agents need strong written communication skills, reliability, and the ability to multitask efficiently. Many companies in industries like retail, technology, and financial services hire for these positions, either full-time or part-time.
What are the most commonly searched types of Chat jobs in Springfield, MO? The most popular types of Chat jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for At Home Chat jobs? Cities near Springfield, MO with the most At Home Chat job openings:
At Home Chat jobs near you
Infographic showing various At Home Chat job openings in Springfield, MO as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 28% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,460 per year, or $23.3 per hour.

Customer Service Representative

Digital Monitoring Products

Springfield, MO • On-site

$13.50 - $18.25/hr

Full-time

Re-posted 11 days ago

Job description

Description
If serving others is part of who you are, we'd love to meet you.
Some people answer phones.
Others build trust, solve problems before they're asked, and make every customer feel like they're the only customer that matters.
We're looking for the second kind.
At DMP, we've been designing and manufacturing innovative electronic security solutions in Springfield, Missouri, since 1975. As a family-owned company, we've built our reputation by delivering quality products backed by exceptional support. Our dealers rely on us every day, and our Customer Success team plays a huge role in keeping that promise. Our commitment to quality, innovation and responsive service is at the heart of everything we do.
What you'll do
This isn't a call center job where you're only measured by how quickly you get someone off the phone.
Your job is to create an outstanding experience every time someone reaches out. Sometimes that means entering an order. Sometimes it means helping troubleshoot a question. Sometimes it means following up before a customer even realizes they need help.
You'll spend your day:
  • Answering customer questions by phone, email and chat
  • Entering customer orders accurately and efficiently
  • Providing order status updates
  • Helping customers understand DMP products and services
  • Processing returns and warranty claims
  • Supporting sales territories when a sales representative is unavailable
  • Updating customer information in our CRM
  • Following up to ensure issues are fully resolved
  • Building relationships that create loyal customers

No two days look exactly the same, and that's one of the things our team enjoys most.
Who succeeds here
We're much more interested in your mindset than your résumé.
Yes, experience in customer service is great. But we've also hired incredible people from restaurants, retail, hospitality and other service-focused careers because they genuinely enjoy helping others.
The people who thrive on our team:
  • Look for ways to help before they're asked.
  • Follow through on every commitment.
  • Stay calm when problems arise.
  • Communicate with kindness and professionalism.
  • Enjoy learning new products and solving problems.
  • Pay attention to the small details because they know they matter.
  • Take ownership instead of waiting for someone else to solve the issue.
  • Believe every interaction is an opportunity to strengthen a relationship.

If you've ever been the person who noticed what someone needed before they asked, you'll probably fit in well here.
Whether you're an experienced customer service professional or just beginning your career, we're interested in people with the right attitude, strong character and a desire to grow.
What you'll find at DMP
You'll join a Customer Success team of about ten people working together across customer service, reception, outbound sales and support. We collaborate, help one another and celebrate wins together because our success depends on delivering an exceptional experience to every customer.
This is a full-time, in-person position based at our Springfield, Missouri headquarters.
If this sounds like you...
If you're looking for more than "just another customer service job"-if you want to be part of a team that values service, ownership, continuous learning and doing the right thing-we'd love to hear from you.
Come help us create customers who know they're valued every time they interact with DMP.
EOE/Vet/Disabled

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