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At Home Chat Jobs in Rochester, MI (NOW HIRING)

Float Health

Intake Specialist

Detroit, MI · On-site +1

$48K - $50K/yr

... with home-delivered care. We're at an inflection point in our growth. We've successfully ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Float Health

Intake Specialist

Detroit, MI · Remote

$17.50 - $23.50/hr

... with home-delivered care. We're at an inflection point in our growth. We've successfully ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Varsity Tutors

Cursor Tutor

Detroit, MI · Remote

$18 - $40/hr

All from the comfort of your home. Why Join Our Platform? * Earn incrementally higher pay for each ... Skilled at teaching AI-assisted code editing, project navigation, and development workflow ...

David's Bridal, LLC.

Retail Supervisor

Novi, MI · On-site

$17.95 - $21.54/hr

From Aisle to Algorithm and for All Life's Moments , at David's Bridal, we empower our customers ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

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Showing results 41-60

All JobsAt Home Chat JobsAt Home Chat Jobs in Rochester, MI

At Home Chat information

See Rochester, MI salary details

$12

$23

$47

How much do at home chat jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for at home chat in Rochester, MI is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by at home chat agents and how can they be addressed?

At Home Chat agents often face challenges such as managing multiple conversations at once, maintaining consistent communication quality, and staying motivated while working remotely. To address these, it's helpful to develop strong multitasking skills, use organizational tools provided by the employer, and regularly participate in team meetings or online forums to stay connected with colleagues. Taking short breaks and setting a structured work schedule can also help maintain focus and productivity throughout the day.

How do you become an at home chat agent?

To become an at-home chat agent, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many companies require applicants to pass a skills assessment and complete training before starting. Having a quiet workspace and familiarity with chat software are also beneficial.

What are the key skills and qualifications needed to thrive as an at home chat representative?

To thrive as an At Home Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving abilities, patience, and the ability to multitask are standout soft skills in this role. These skills ensure efficient, high-quality customer service and help build positive brand experiences in a remote environment.

What is the difference between At Home Chat vs Customer Service Representative?

AspectAt Home ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Common Search IntentAt Home Chat vs Customer Service Representative

At Home Chat roles focus on providing customer support through online chat platforms from a remote location, requiring minimal credentials and offering flexible work. Customer Service Representatives may work in person or remotely, handling calls and emails. Both roles serve customer needs but differ mainly in communication channels and work environment.

What is an at home chat?

At Home Chat jobs are remote positions where employees or contractors provide customer service, technical support, or sales assistance via online chat platforms instead of phone calls or in-person interactions. These roles typically involve answering customer inquiries, resolving issues, and sometimes processing orders, all from the comfort of your home. At Home Chat agents need strong written communication skills, reliability, and the ability to multitask efficiently. Many companies in industries like retail, technology, and financial services hire for these positions, either full-time or part-time.
What are the most commonly searched types of Chat jobs in Rochester, MI? The most popular types of Chat jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for At Home Chat jobs? Cities near Rochester, MI with the most At Home Chat job openings:
At Home Chat jobs near you
Infographic showing various At Home Chat job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $49,036 per year, or $23.6 per hour.

Intake Specialist

Float Health

Detroit, MI • On-site, Remote

$48K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

About Float
Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission to make healthcare safer, easier, and more efficient by connecting Nurses to home medication visits - moving all care that doesn't need a hospital to the home.
Float connects nurses with patients so they can get treatments for their chronic conditions in the home rather than going to an overcrowded hospital. Our model benefits all stakeholders - patients get more convenient care, nurses access flexible work for better pay, pharmacies fill more prescriptions, hospitals reduce low-reimbursement admissions, and payors enjoy 12x reduced costs with home-delivered care.
We're at an inflection point in our growth. We've successfully demonstrated multi-state expansion, validated strong unit economics, and boast remarkable retention of patients, nurses, and pharmacies. We've facilitated over 85,000 patient visits and are scaling our platform, team, and operations to serve more geographies and patients.
The Role
As an Intake Specialist, you'll play a key role in our operations and customer success by managing new patient referrals and coordinating timely start-of-care visits. These visits are typically more urgent than routine healthcare appointments, so your ability to act quickly, communicate clearly, and manage details with precision will directly impact patient outcomes and satisfaction.
You'll serve as a liaison between specialty pharmacies, nurses, and patients-leveraging technology platforms to ensure smooth coordination, timely staffing, and successful care delivery. This is an externally facing role that requires excellent organizational skills, strong attention to detail, and a proactive, solution-oriented mindset.
Customer service is central to this position. As the first point of contact for patients, pharmacies, and nurses, you'll represent Float Health with empathy, professionalism, and efficiency. Your ability to resolve issues quickly and accurately will help build trust and drive a seamless experience for all stakeholders.
You'll contribute to achieving company goals by making staffing decisions aligned with operational and financial objectives. You'll need to be flexible and adaptable as priorities shift. We're looking for someone who is highly engaged and eager to identify opportunities to improve our workflows, technology, and overall user experience.
Who you are
  • You're flexible and have a learner mindset: we're a start up, we move fast and are constantly improving.
  • You thrive in urgency: our patients are sometimes discharged directly from the hospital to home visits on short notice, you are a key part of their care delivery.
  • You're team-oriented: in a remote role, strong teammate connections are more important than ever.
  • You have a strong sense of accountability and integrity: external customers and internal team members will rely on you everyday.

What you'll do:
  • Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to coordinate start of care visits, including:
    • Collecting information from pharmacies and patients
    • Matching appropriate nurses to patients
    • Managing offers in our marketplace to ensure we pay the nurses a responsible rate
    • Onboarding patients to Float Health
    • Confirming logistics and schedules with all users to ensure a safe and seamless home visit
    • Responding to restaff and reschedule requests as they arise
  • Communicate clearly, kindly, and proactively with specialty pharmacies, nurses, and patients via email, phone calls, chat, and SMS
    • Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound
  • Work cross functionally with internal teams in shared queues and Slack to ensure visit documentation and other visit related tasks are completed
  • Prioritize and coordinate multiple tasks simultaneously
  • Learn new processes and technology continuously
  • Develop and maintain positive relationships with peers at specialty pharmacies
  • Complete tasks related to pharmacy engagement as needed
  • Provide feedback to improve our technology and processes

Required skills:
  • Previous experience with medical scheduling
  • Ability to utilize multiple technology platforms simultaneously
  • Ability to manage inbound communication while supporting other tasks
  • Ability to type 60 words per minute with high accuracy
  • Excellent critical thinking and problem-solving abilities
  • Highly organized with excellent time management skills
  • Exceptional customer service skills
  • Exceptional written and verbal communication, including the ability to digest and explain complex information clearly to all users
  • Ability to work effectively both independently and in a team environment

Preferred experience:
  • Proficiency in medical terminology and policies and prior experience in the healthcare industry is highly desirable
  • Previous infusion therapy, healthcare intake, or specialty pharmacy experience preferred
  • Previous start up experience is preferred
Location and Schedule
Location: This is a fully remote position based in the US.
Employment Type: This is a full time position working 40 hours per week. We are looking for someone who can work weekends as part of their regular schedule for this role.
Work Hours: Float operates in the PST time zone. This role is expected to work Sunday-Thursday, with shifts typically running 9am-5pm or 11am-7pm PST.
Benefits:
  • Medical, dental, vision
  • 401k matching
  • Unlimited PTO with minimum days
  • Paid parental leave
  • Phone & internet monthly stipend
  • Annual Learning Stipend
  • HSA & FSA
  • Voluntary Life, Accident, Hospital, and Critical Illness Insurance
  • Zero commute. Work wherever you are (on or around US hours)

Compensation:
Compensation for this role consists of a base salary and options grant, with the base salary expected to range from $48,000 to $50,000. Individual compensation will be commensurate with the candidate's experience and skills.
Culture:
We're a Series A startup looking for individuals who are willing to grow with the team and adapt to our fast-paced, ever changing work environment.
At Float, we #WorkfortheSuperNurse. We believe that making the best nurses the heroes attracts the best talent, and in turn delivers the best patient experience. As our nurses boldly do what's right for our patients, we boldly do what's right for them. If this is a purpose that inspires you, we'd love to talk!
Float Health is an equal opportunity employer. We celebrate the diversity of the team that builds for diverse users. We are committed to creating an inclusive environment for all employees.

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