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At Home Chat Jobs in Rochester, MI (NOW HIRING)

Patient Reception Specialist - Livonia

Livonia, MI ยท On-site

$16.75 - $21.50/hr

... at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...

... at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

... at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

At-home high speed internet on a private network * A private, HIPAA compliant, dedicated office ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

... at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

PRN Advanced Practice Provider (APP)

Livonia, MI ยท On-site

$81K - $112K/yr

... at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

PRN Advanced Practice Provider (APP)

Livonia, MI ยท On-site

$81K - $112K/yr

... at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...

Account Manager

Southfield, MI ยท On-site

$55K/yr

Enjoy paid vacation, holidays, and sick days we want you to thrive both at work and at home ... Lets chat and explore how you can grow with England Logistics! Equal Employment Opportunity We use ...

Account Manager

Southfield, MI ยท On-site

$55K/yr

Enjoy paid vacation, holidays, and sick days -we want you to thrive both at work and at home ... Let's chat and explore how you can grow with England Logistics! Equal Employment Opportunity We use ...

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At Home Chat information

See Rochester, MI salary details

$12

$23

$47

How much do at home chat jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for at home chat in Rochester, MI is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by At Home Chat agents and how can they be addressed?

At Home Chat agents often face challenges such as managing multiple conversations at once, maintaining consistent communication quality, and staying motivated while working remotely. To address these, it's helpful to develop strong multitasking skills, use organizational tools provided by the employer, and regularly participate in team meetings or online forums to stay connected with colleagues. Taking short breaks and setting a structured work schedule can also help maintain focus and productivity throughout the day.

What are the key skills and qualifications needed to thrive as an At Home Chat Representative, and why are they important?

To thrive as an At Home Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving abilities, patience, and the ability to multitask are standout soft skills in this role. These skills ensure efficient, high-quality customer service and help build positive brand experiences in a remote environment.

What is the difference between At Home Chat vs Customer Service Representative?

AspectAt Home ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Common Search IntentAt Home Chat vs Customer Service Representative

At Home Chat roles focus on providing customer support through online chat platforms from a remote location, requiring minimal credentials and offering flexible work. Customer Service Representatives may work in person or remotely, handling calls and emails. Both roles serve customer needs but differ mainly in communication channels and work environment.

What are At Home Chat jobs?

At Home Chat jobs are remote positions where employees or contractors provide customer service, technical support, or sales assistance via online chat platforms instead of phone calls or in-person interactions. These roles typically involve answering customer inquiries, resolving issues, and sometimes processing orders, all from the comfort of your home. At Home Chat agents need strong written communication skills, reliability, and the ability to multitask efficiently. Many companies in industries like retail, technology, and financial services hire for these positions, either full-time or part-time.
What are the most commonly searched types of Chat jobs in Rochester, MI? The most popular types of Chat jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for At Home Chat jobs? Cities near Rochester, MI with the most At Home Chat job openings:
Infographic showing various At Home Chat job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,036 per year, or $23.6 per hour.
Patient Reception Specialist - Livonia

Patient Reception Specialist - Livonia

Summit Health

Livonia, MI โ€ข On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago


Job description

About Our Company
We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
How You Will Get Things Done:
  • Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR

  • Perform demographic and insurance validation, and inform patients of privacy policies and procedures

  • Keep the reception and patient waiting areas clean and organized

  • Other duties as assigned

How You Will Build Trust:
  • Greet all patients and visitors in a professional and welcoming manner

  • Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise

How You Will Innovate:
  • Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily

  • Schedule patient appointments/follow-up appointments per established policies and procedures

Experience to Drive Change:
  • Adept in medical terminology and insurance practices

  • Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems

  • Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately

  • Knowledgeable of CPT and ICD-10 coding

  • Current BLS certification for healthcare providers preferred

  • High School Diploma/Equivalency required

  • Experience in primary care, family practice, internal medicine, urgent care, or ER preferred

About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.