1

At Home Chat Advisor Jobs in Indiana (NOW HIRING)

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Whether it's a family home or a small business, our sales professionals are trusted advisors who ...

Join Our Team at D-Patrick Evansville Ford - Now Hiring an Assistant Service Advisor! Location: D ... Transport service customers to and from home/work. * Monitor repair orders, ensuring they are ...

Showing results 41-60

At Home Chat Advisor information

See Indiana salary details

$11

$24

$43

How much do at home chat advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for at home chat advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is an at home chat advisor?

An At Home Chat Advisor is a customer service professional who works remotely, providing support to customers through online chat platforms. Their main responsibilities include answering customer inquiries, troubleshooting issues, and assisting with product or service questions in real-time. Unlike phone-based support roles, chat advisors communicate exclusively through text, making strong written communication skills essential. Many companies hire At Home Chat Advisors to offer flexible support to their customers while allowing employees to work from home.

What are the key skills and qualifications needed to thrive as an at home chat advisor?

To thrive as an At Home Chat Advisor, you need excellent written communication skills, fast and accurate typing, and typically a high school diploma or equivalent. Familiarity with customer support platforms, live chat systems, and CRM software is often required. Strong problem-solving abilities, patience, and the ability to multitask effectively make someone stand out in this role. These skills are crucial for providing prompt, clear, and helpful assistance to customers in a remote environment, ensuring satisfaction and loyalty.

What are some typical challenges at home chat advisors face, and how can they be managed effectively?

At Home Chat Advisors often encounter challenges such as handling multiple conversations simultaneously, managing high volumes of inquiries during peak times, and accurately interpreting customer needs without visual cues. To be successful, it’s important to develop strong multitasking skills, practice clear written communication, and use available resources or scripts efficiently. Many companies also provide training and support forums, which help advisors stay updated and connected with their remote teams while troubleshooting complex issues.

What is the difference between At Home Chat Advisor vs Customer Service Representative?

AspectAt Home Chat AdvisorCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require prior customer service experienceHigh school diploma or equivalent; experience preferred
Work EnvironmentRemote, home-basedTypically in-office or remote, depending on the company
Industry UsageCommon in online retail, tech support, and service industriesWidespread across various sectors including retail, telecom, and finance
Job FocusHandling live chat inquiries, providing support via messagingHandling phone calls, emails, or in-person customer interactions

While both roles involve assisting customers, At Home Chat Advisors primarily communicate through live online chat, offering support via messaging platforms from home. Customer Service Representatives may handle calls or emails, often in an office setting. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What cities in Indiana are hiring for At Home Chat Advisor jobs?

Cities in Indiana with the most At Home Chat Advisor job openings:

Infographic showing various At Home Chat Advisor job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $51,329 per year, or $24.7 per hour.

Senior Home Lending Advisor- Indianapolis, IN

JP Morgan Chase

Indianapolis, IN

Full-time

Medical, Retirement

Re-posted 27 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks


Job description

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership. 

Job responsibilities        

  • Coaches and mentors the branch team by providing training on products and services. 
  • Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services. 
  • Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
  • Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
  • Builds role as the internal and external mortgage expert and maintains good relationships with customers. 
  • Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Required qualifications, capabilities, and skills 

  • Bachelor's degree or equivalent work experience in sales and/or real estate 

  • 3+ years of mortgage lending and proven sales experience in retail banking 

  • Knowledge of real estate market in local area

  • Excellent written and oral communication skills

  • Knowledge of FHA, VA, FNMA, and FHLMC guidelines

Preferred qualifications, capabilities, and skills 

  • FHA/VA sales experience 

  • Marketing, promoting, relationship building, and consulting skills 

  • Intermediate PC skills in a Windows environment 

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom