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At Home Chat Advisor Jobs (NOW HIRING)

Reliant at Home is seeking a Full-Time Hospice Sales Area Advisor for Richardson, Garland, Plano and surrounding areas! Hospice Sales experience required! About Reliant at Home Reliant at Home is a ...

Home Care HHA or CNA

Miami, FL · On-site

$16 - $18/hr

... chat for your convenience. If you're passionate about supporting older adults so they can maintain their independence and quality of life at home, we'd love to meet you. We are searching for ...

Home Care HHA or CNA

Miami, FL · On-site

$16 - $18/hr

... chat for your convenience. If you're passionate about supporting older adults so they can maintain their independence and quality of life at home, we'd love to meet you. We are searching for ...

Customer Experience Representative

Dallas, TX

$15.75 - $21.50/hr

... Chat requests from the Erdos at Home website Responding promptly to service-related emails Processing the entry of claims into the Ensenda system Rectifying property damage claims Managing and ...

Customer Experience Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

... Chat requests from the Erdos at Home website • Responding promptly to service-related emails • Processing the entry of claims into the Ensenda system • Rectifying property damage claims • ...

Applicants should be located at one of our hubs listed above and must be willing to work this ... Support the management chat channel, answering team member questions real time * Develop and ...

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At Home Chat Advisor information

See salary details

$12

$25

$45

How much do at home chat advisor jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for at home chat advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home chat advisor?

To thrive as an At Home Chat Advisor, you need excellent written communication skills, fast and accurate typing, and typically a high school diploma or equivalent. Familiarity with customer support platforms, live chat systems, and CRM software is often required. Strong problem-solving abilities, patience, and the ability to multitask effectively make someone stand out in this role. These skills are crucial for providing prompt, clear, and helpful assistance to customers in a remote environment, ensuring satisfaction and loyalty.

What are some typical challenges at home chat advisors face, and how can they be managed effectively?

At Home Chat Advisors often encounter challenges such as handling multiple conversations simultaneously, managing high volumes of inquiries during peak times, and accurately interpreting customer needs without visual cues. To be successful, it’s important to develop strong multitasking skills, practice clear written communication, and use available resources or scripts efficiently. Many companies also provide training and support forums, which help advisors stay updated and connected with their remote teams while troubleshooting complex issues.

What is an at home chat advisor?

An At Home Chat Advisor is a customer service professional who works remotely, providing support to customers through online chat platforms. Their main responsibilities include answering customer inquiries, troubleshooting issues, and assisting with product or service questions in real-time. Unlike phone-based support roles, chat advisors communicate exclusively through text, making strong written communication skills essential. Many companies hire At Home Chat Advisors to offer flexible support to their customers while allowing employees to work from home.

What is the difference between At Home Chat Advisor vs Customer Service Representative?

AspectAt Home Chat AdvisorCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require prior customer service experienceHigh school diploma or equivalent; experience preferred
Work EnvironmentRemote, home-basedTypically in-office or remote, depending on the company
Industry UsageCommon in online retail, tech support, and service industriesWidespread across various sectors including retail, telecom, and finance
Job FocusHandling live chat inquiries, providing support via messagingHandling phone calls, emails, or in-person customer interactions

While both roles involve assisting customers, At Home Chat Advisors primarily communicate through live online chat, offering support via messaging platforms from home. Customer Service Representatives may handle calls or emails, often in an office setting. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

More about At Home Chat Advisor jobs
What cities are hiring for At Home Chat Advisor jobs? Cities with the most At Home Chat Advisor job openings:
What states have the most At Home Chat Advisor jobs? States with the most job openings for At Home Chat Advisor jobs include:
Infographic showing various At Home Chat Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Health at Home Advisor

CommonSpirit Health at Home

Santa Cruz, CA • On-site

$37.50 - $47.63/hr

Other

Re-posted 20 hours ago


Job description

Where You'll Work
Dominican Hospital is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received: at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
Job Summary and Responsibilities
Be a Trailblazer in Home Health and Hospice but still have the work balance you desire
***Dominican Hospital in Santa Cruz, CA - NOW HIRING - Health at Home Advisor***
***Mon - Fri 8:00 AM - 4:30 PM (Occasional Weekend work may apply per Facility.)***
***MUST BE A Licensed BSW in the state of practice***
Are you a visionary leader in home health and hospice ready to embrace innovation and improve patient identification and home services transitions? Dominican Hospital in Santa Cruz, CA is offering an exciting hospital-based role: Health at Home Advisor.
The Health at Home Advisor (HHAd) - BSW has expert knowledge of home services and is an integral member of the healthcare team.The HHAd- BSW educates selected, pre identified, at-risk populations about home-based services capabilities, preparing patients and families for support needed at home. The HHAd - BSW collaborates with the hospital care team to identify and facilitate care for patients whose clinical outcomes and satisfaction would benefit from home services. They function as a resource for the patient, family, and hospital care team to ensure the patient receives timely and appropriate home services. May serve multiple hospital locations within a management market.
Essential Key Job Responsibilities
  1. Supports CommonSpirit mission to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. Consistently lives People First Behaviors. Follows the policies and procedures of the organization.
  1. Adheres to the Corporate Compliance Program, including confidentiality of HIPAA protected health information.
  2. Works with hospital partners to identify and prioritize patient populations who will benefit from HHAd services.
  3. Initiates post discharge care setting discussion with identified patients and families, initiating 'why not home' conversations and acting as a resource for the patient and the care team to realize home care alternatives. Guides patients through and around barriers within the healthcare system.
  4. Identifies opportunities to reduce both financial and clinical risks to patients and families discharging from the hospital.
  5. Acts as an active participant in multidisciplinary rounds as a patient advocate to promote appropriate level of care and to ensure efficient continuity of care throughout the continuum.
  6. Collaborates with physicians and staff around care planning.
  7. Communicates pertinent care destination information and the home services candidates who were identified to the case manager and/or social worker.
  8. Maintains communication with patients, families, and health care providers to monitor patient satisfaction.
  9. Collaborates with Care Coordination to facilitate follow up services with home services providers
  10. Maintains documentation of coordination of home Care/hospice services.
  11. All other duties as assigned.

Job Requirements
  • Completion of an accredited BSW program. Current unrestricted license as a BSW in state(s) of practice.
  • Home Health or Hospice experience within the last 10 years required. Prior navigator experience in a post-acute setting such as ALF/SNF/ILF preferred.
  • Combination of Acute and Post-Acute care delivery experience preferred.
  • Three years social work experience in the health care setting preferred
  • Excellent computer skills and ability to learn new systems.
  • Strong organizational (time management) and interpersonal skills.
  • Ability to handle multiple priorities with strong attention to detail. Knowledge of and practical use of good business spelling and arithmetic.
  • Ability to communicate effectively using written and verbal skills. Proficient in email communications and internet usage along with basic use of Microsoft Excel and Word.
  • Knowledge of information technology to evaluate care effectiveness (care process, outcomes and cost).
  • Ability to work autonomously within a matrix environment without direct supervision or support.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.