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At Home Amazon Customer Service Jobs in Springfield, MA

Home Depot

Pro Customer Service/Sales

Chicopee, MA · On-site

$17.50 - $19.50/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Chicopee, MA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Bloomfield, CT · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Westfield, MA

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Bloomfield, CT · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Wilbraham, MA · On-site

$17.50 - $19.50/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Hadley, MA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Wilbraham, MA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Customer Service/Sales

Hartford, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Chicopee, MA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Westfield, MA · On-site

$17.50 - $20.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

West Springfield, MA · On-site

$17.50 - $20.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Glastonbury, CT

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Hartford, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Enfield, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Glastonbury, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Westfield, MA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Manchester, CT

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Wilbraham, MA · On-site

$17.50 - $20.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Chicopee, MA · On-site

$17.50 - $20.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

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Showing results 41-60

All JobsAt Home Amazon Customer Service JobsAt Home Amazon Customer Service Jobs in Springfield, MA

At Home Amazon Customer Service information

See Springfield, MA salary details

$24.4K

$57.8K

$100.6K

How much do at home amazon customer service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for at home amazon customer service in Springfield, MA is $57,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What does an At Home Amazon Customer Service representative do?

An At Home Amazon Customer Service representative assists customers with their inquiries and issues via phone, chat, or email from the comfort of their own home. Their responsibilities include answering product questions, helping with order tracking, processing returns and refunds, and resolving any problems customers might encounter. They are trained to provide excellent service, follow Amazon’s policies, and use company tools to ensure customer satisfaction. This role requires strong communication skills, reliability, and the ability to work independently while meeting performance goals.

What are the key skills and qualifications needed to thrive as an At Home Amazon Customer Service representative?

To thrive as an At Home Amazon Customer Service Representative, you need strong problem-solving abilities, effective verbal and written communication, and a high school diploma or equivalent. Familiarity with customer service platforms, chat/email systems, and Amazon's proprietary tools is typically required. Patience, empathy, and time management are crucial soft skills for delivering excellent customer experiences remotely. These skills ensure efficient resolution of customer issues, maintain Amazon's service standards, and foster customer loyalty in a virtual work environment.

What are the most common challenges faced by At Home Amazon Customer Service representatives, and how are they supported in overcoming them?

At Home Amazon Customer Service representatives often face challenges such as managing high volumes of customer inquiries, resolving complex issues without face-to-face interaction, and maintaining productivity in a remote environment. To support these challenges, Amazon provides comprehensive training, access to a robust knowledge base, and real-time support from team leads and supervisors. Additionally, regular team meetings and performance feedback help remote employees stay connected and continuously improve their skills.

Can you actually work-from-home for Amazon Customer Service?

Yes, Amazon Customer Service representatives can work from home, with many roles offering remote options. These positions typically require a reliable internet connection, a quiet workspace, and sometimes specific technical or language skills. Availability of remote work may vary by location and role, and candidates often need to complete training remotely.

Does At Home Amazon Customer Service work-from-home?

At Home Amazon Customer Service positions are often available as remote or work-from-home roles, allowing employees to handle customer inquiries via phone, chat, or email from their own location. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability may vary based on the company's current staffing needs and policies.

What cities near Springfield, MA are hiring for At Home Amazon Customer Service jobs?

Cities near Springfield, MA with the most At Home Amazon Customer Service job openings:

At Home Amazon Customer Service jobs near you
Infographic showing various At Home Amazon Customer Service job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,795 per year, or $27.8 per hour.

Pro Customer Service/Sales

Home Depot

Chicopee, MA • On-site

$17.50 - $19.50/hr

Full-time

Re-posted 21 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,450 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description


The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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