Area Manager II
Charlton, MA · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... at the right time, to the right location. Our Operation's workflow has three major components:
Area Manager II
Charlton, MA · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... at the right time, to the right location. Our Operation's workflow has three major components:
Operations Manager
Charlton, MA · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... at the right time, to the right location. Our Operation's workflow has three major components:
Operations Manager
Charlton, MA · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... at the right time, to the right location. Our Operation's workflow has three major components:
Operations Manager
Windsor, CT · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... at the right time, to the right location. Our Operation's workflow has three major components:
Operations Manager
Windsor, CT · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... at the right time, to the right location. Our Operation's workflow has three major components:
Operations Manager
Windsor, CT · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... at the right time, to the right location. Our Operation's workflow has three major components:
Operations Manager
Windsor, CT · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... at the right time, to the right location. Our Operation's workflow has three major components:
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... at the right time, to the right location. Our Operation's workflow has three major components:
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... at the right time, to the right location. Our Operation's workflow has three major components:
Customer Service
Palmer, MA · On-site
$18.50 - $20/hr
About the job Customer Service We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction ...
Customer Service
Palmer, MA · On-site
$18.50 - $20/hr
About the job Customer Service We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction ...
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... at the right time, to the right location. Our Operation's workflow has three major components:
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... at the right time, to the right location. Our Operation's workflow has three major components:
Pro Customer Service/Sales
Manchester, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Manchester, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Westfield, MA · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Westfield, MA · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Enfield, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Enfield, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Enfield, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Enfield, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Hadley, MA · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Hadley, MA · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Manchester, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Manchester, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
West Springfield, MA · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
West Springfield, MA · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Hartford, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Hartford, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Hartford, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
Pro Customer Service/Sales
Hartford, CT · On-site
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...
At Home Amazon Customer Service information
See Springfield, MA salary details
$24.4K - $31.3K
5% of jobs
$31.3K - $38.3K
14% of jobs
$40.9K is the 25th percentile. Wages below this are outliers.
$38.3K - $45.2K
16% of jobs
The median wage is $51.5K / yr.
$45.2K - $52.1K
17% of jobs
$52.1K - $59.1K
12% of jobs
$59.1K - $66K
9% of jobs
$67.6K is the 75th percentile. Wages above this are outliers.
$66K - $72.9K
11% of jobs
$72.9K - $79.9K
6% of jobs
$79.9K - $86.8K
5% of jobs
$86.8K - $93.7K
2% of jobs
$93.7K - $100.6K
3% of jobs
$24.4K
$57.8K
$100.6K
How much do at home amazon customer service jobs pay per year?
As of Aug 23, 2026, the average yearly pay for at home amazon customer service in Springfield, MA is $57,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.
What does an At Home Amazon Customer Service representative do?
An At Home Amazon Customer Service representative assists customers with their inquiries and issues via phone, chat, or email from the comfort of their own home. Their responsibilities include answering product questions, helping with order tracking, processing returns and refunds, and resolving any problems customers might encounter. They are trained to provide excellent service, follow Amazon’s policies, and use company tools to ensure customer satisfaction. This role requires strong communication skills, reliability, and the ability to work independently while meeting performance goals.
What are the key skills and qualifications needed to thrive as an At Home Amazon Customer Service representative?
To thrive as an At Home Amazon Customer Service Representative, you need strong problem-solving abilities, effective verbal and written communication, and a high school diploma or equivalent. Familiarity with customer service platforms, chat/email systems, and Amazon's proprietary tools is typically required. Patience, empathy, and time management are crucial soft skills for delivering excellent customer experiences remotely. These skills ensure efficient resolution of customer issues, maintain Amazon's service standards, and foster customer loyalty in a virtual work environment.
What are the most common challenges faced by At Home Amazon Customer Service representatives, and how are they supported in overcoming them?
At Home Amazon Customer Service representatives often face challenges such as managing high volumes of customer inquiries, resolving complex issues without face-to-face interaction, and maintaining productivity in a remote environment. To support these challenges, Amazon provides comprehensive training, access to a robust knowledge base, and real-time support from team leads and supervisors. Additionally, regular team meetings and performance feedback help remote employees stay connected and continuously improve their skills.
Can you actually work-from-home for Amazon Customer Service?
Yes, Amazon Customer Service representatives can work from home, with many roles offering remote options. These positions typically require a reliable internet connection, a quiet workspace, and sometimes specific technical or language skills. Availability of remote work may vary by location and role, and candidates often need to complete training remotely.
Does At Home Amazon Customer Service work-from-home?
At Home Amazon Customer Service positions are often available as remote or work-from-home roles, allowing employees to handle customer inquiries via phone, chat, or email from their own location. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability may vary based on the company's current staffing needs and policies.
What cities near Springfield, MA are hiring for At Home Amazon Customer Service jobs?
Cities near Springfield, MA with the most At Home Amazon Customer Service job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Amazon rating
7.4
Based on 7,111 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key job responsibilities
* Support, mentor, and motivate your hourly workforce
* Manage safety, quality, productivity, and customer delivery promises
* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
* Stand/walk for up to 12 hours during shifts
* Work in an environment where the noise level varies and can be loud
* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
* Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.
BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 20+ employees
- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
- Excellent customer service, communication, and interpersonal skills
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, Charlton - 70,000.00 - 90,900.00 USD annually
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key job responsibilities
* Support, mentor, and motivate your hourly workforce
* Manage safety, quality, productivity, and customer delivery promises
* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
* Stand/walk for up to 12 hours during shifts
* Work in an environment where the noise level varies and can be loud
* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
* Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.
BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 20+ employees
- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
- Excellent customer service, communication, and interpersonal skills
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, Charlton - 70,000.00 - 90,900.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US