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At Home Amazon Customer Service Jobs in Albany, NY

Amazon

Area Manager II

Castleton, NY · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... at the right time, to the right location. Our Operation's workflow has three major components:

Amazon

Area Manager II

Castleton, NY · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... at the right time, to the right location. Our Operation's workflow has three major components:

VENT Fitness

Customer Service

Schenectady, NY · On-site

$16/hr

The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are ...

Amazon

Area Manager

Amsterdam, NY · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... at the right time, to the right location. Our Operation's workflow has three major components:

VENT Fitness

Customer Service

Clifton Park, NY · On-site

$16/hr

The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are ...

VENT Fitness

Customer Service

Watervliet, NY · On-site

$16/hr

The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are ...

Glass Doctor

Customer Service

Albany, NY · On-site

$15 - $25/hr

Do you focus on customer service ... Then keep reading How about growing your skills and income at a company where your attention to ...

Amazon

Area Manager

Cohoes, NY · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... at the right time, to the right location. Our Operation's workflow has three major components:

Amazon

Area Manager

Amsterdam, NY · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... at the right time, to the right location. Our Operation's workflow has three major components:

Home Depot

Pro Customer Service/Sales

Amsterdam, NY · On-site

$17 - $18.50/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Halfmoon, NY

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

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All JobsAt Home Amazon Customer Service JobsAt Home Amazon Customer Service Jobs in Albany, NY

At Home Amazon Customer Service information

See Albany, NY salary details

$24.3K

$57.6K

$100.3K

How much do at home amazon customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for at home amazon customer service in Albany, NY is $57,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Amazon Customer Service Representative, and why are they important?

To thrive as an At Home Amazon Customer Service Representative, you need strong problem-solving abilities, effective verbal and written communication, and a high school diploma or equivalent. Familiarity with customer service platforms, chat/email systems, and Amazon's proprietary tools is typically required. Patience, empathy, and time management are crucial soft skills for delivering excellent customer experiences remotely. These skills ensure efficient resolution of customer issues, maintain Amazon's service standards, and foster customer loyalty in a virtual work environment.

What are the most common challenges faced by At Home Amazon Customer Service representatives, and how are they supported in overcoming them?

At Home Amazon Customer Service representatives often face challenges such as managing high volumes of customer inquiries, resolving complex issues without face-to-face interaction, and maintaining productivity in a remote environment. To support these challenges, Amazon provides comprehensive training, access to a robust knowledge base, and real-time support from team leads and supervisors. Additionally, regular team meetings and performance feedback help remote employees stay connected and continuously improve their skills.

What does an At Home Amazon Customer Service representative do?

An At Home Amazon Customer Service representative assists customers with their inquiries and issues via phone, chat, or email from the comfort of their own home. Their responsibilities include answering product questions, helping with order tracking, processing returns and refunds, and resolving any problems customers might encounter. They are trained to provide excellent service, follow Amazon’s policies, and use company tools to ensure customer satisfaction. This role requires strong communication skills, reliability, and the ability to work independently while meeting performance goals.
What are the most commonly searched types of Amazon Customer Service jobs in Albany, NY? The most popular types of Amazon Customer Service jobs in Albany, NY are:
What cities near Albany, NY are hiring for At Home Amazon Customer Service jobs? Cities near Albany, NY with the most At Home Amazon Customer Service job openings:
At Home Amazon Customer Service jobs near you

Customer Service Representative | Billing Support

Customer Operations

Schenectady, NY

$20 - $27.80/hr

Full-time

Posted 22 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.


At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy
     

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

#LI-LK1
COP139 2026-74147 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
Employment Type: Full Time

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