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At Home Amazon Customer Service Jobs in Puerto Rico

BCForward

Customer Service Representative

Mayaguez, PR · On-site

$12 - $13/hr

Customer Service Representative Location: San Juan PR/Mayaguez PR Duration: Contract to Hire ... This position is defined as remote, or work-from-home, however you may need to report into a local ...

New

NexaMotion Group

PR · On-site

$13.50 - $18.50/hr

At Transtar, we seek applicants who roll up their sleeves, enjoy hard work, thrive in a team ... The Customer Service Representative supports customers by providing helpful information, answering ...

Walgreens

Customer Service Associate

Manati, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Walgreens

Customer Service Associate

Bayamon, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Walgreens

Customer Service Associate

Dorado, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Walgreens

Customer Service Associate

Guaynabo, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Walgreens

Customer Service Associate

Guaynabo, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Adecco

PR

$13 - $13.50/hr

Adecco is hiring immediately for Customer Service Representatives at United Healthcare in San Juan, PR. This is an excellent opportunity to join a leading healthcare company through a reputable ...

Walgreens

Customer Service Associate

Humacao, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$14 - $15/hr

... at our Jet Aviation FBO (Fixed-Based Operator). From arrival to departure, you'll be the go-to ... Minimum Requirements * 1-2 years of experience in an FBO or customer service-related field ...

Bunzl Distribution Inc.

PR

$10.75 - $14.75/hr

The perks of being a Bunzl team member don't stop at being part of a great team or being valued as ... Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.

Pep Boys

PR

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...

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All JobsAt Home Amazon Customer Service JobsAt Home Amazon Customer Service Jobs in Puerto Rico

At Home Amazon Customer Service information

What are the most common challenges faced by At Home Amazon Customer Service representatives, and how are they supported in overcoming them?

At Home Amazon Customer Service representatives often face challenges such as managing high volumes of customer inquiries, resolving complex issues without face-to-face interaction, and maintaining productivity in a remote environment. To support these challenges, Amazon provides comprehensive training, access to a robust knowledge base, and real-time support from team leads and supervisors. Additionally, regular team meetings and performance feedback help remote employees stay connected and continuously improve their skills.

What does an At Home Amazon Customer Service representative do?

An At Home Amazon Customer Service representative assists customers with their inquiries and issues via phone, chat, or email from the comfort of their own home. Their responsibilities include answering product questions, helping with order tracking, processing returns and refunds, and resolving any problems customers might encounter. They are trained to provide excellent service, follow Amazon’s policies, and use company tools to ensure customer satisfaction. This role requires strong communication skills, reliability, and the ability to work independently while meeting performance goals.

What are the key skills and qualifications needed to thrive as an At Home Amazon Customer Service representative?

To thrive as an At Home Amazon Customer Service Representative, you need strong problem-solving abilities, effective verbal and written communication, and a high school diploma or equivalent. Familiarity with customer service platforms, chat/email systems, and Amazon's proprietary tools is typically required. Patience, empathy, and time management are crucial soft skills for delivering excellent customer experiences remotely. These skills ensure efficient resolution of customer issues, maintain Amazon's service standards, and foster customer loyalty in a virtual work environment.
What are the most commonly searched types of Amazon Customer Service jobs in Puerto Rico? The most popular types of Amazon Customer Service jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for At Home Amazon Customer Service jobs? Cities in Puerto Rico with the most At Home Amazon Customer Service job openings:
At Home Amazon Customer Service jobs near you

Customer Service Representative

AspenView Technology Partners, Inc.

San Juan, PR • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 16 days ago

Job description

Build the Future with AspenView Technology Partners
At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we're looking for exceptional people to join our team and help drive impactful change across industries.
Why Join AspenView?
At AspenView, we're more than a nearshore IT partner-we're a people-first, purpose-driven company that believes great culture drives great outcomes. We're passionate about connecting talent and technology to deliver measurable value for clients-and meaningful career paths for our people.
Here's what you can expect:
  • Competitive base
  • Comprehensive benefits and wellness support
  • Flexible work model: hybrid, remote, or in-office
  • Real growth opportunities and leadership visibility
  • Inclusive, respectful culture that blends U.S. innovation with Colombian heart
  • A company that listens, invests in you, and celebrates wins together

About the Role
We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping in retail store locations. This is a customer-facing, technology-enabled role that combines excellent communication skills with product knowledge to deliver personalized shopping experiences. Successful Pros will be the face of our brand, helping customers make confident purchasing decisions while managing video calls professionally and efficiently.
The ideal candidate thrives in a fast-paced, high-volume retail setting and delivers responsive, empathetic, and resolution-oriented service aligned with U.S. customer experience standards.
What you will do
  • Answer incoming Video Chat calls from in-store customers in a timely and professional manner.
  • Greet customers warmly, identify their needs, and provide personalized assistance.
  • Provide accurate, detailed product information and consultative recommendations based on customer preferences and needs.
  • Guide customers through available inventory, options, and inform them about current promotions, discounts, and loyalty programs.
  • Address customer questions, concerns, explain returns, exchanges, refunds, and warranty policies.
  • Troubleshoot product-related problems and escalate complex issues to management while maintaining customer satisfaction.
  • Manage required documentation and customer records accurately.
  • Comply with all security, confidentiality, and compliance requirements.

What you bring:
  • Bilingual English/Spanish.
  • 1-3 years of experience in retail, e-commerce, or high-volume customer support.
  • Comfortable with video conferencing, basic technology, computers, and tablets.
  • Excellent verbal communication and listening skills with a clear, friendly, and professional speaking voice.
  • Experience supporting U.S.-based customers preferred.
  • Strong attendance record, punctuality, and commitment to goals.
  • Patient, empathetic approach to customer interactions with problem-solving and conflict resolution abilities.

Nice to have:
  • Experience in specialized retail (fashion, electronics, home goods, etc.).
  • Sales or consultative selling background.
  • Experience with Video Chat, FaceTime, Zoom, or other video conferencing platforms.
  • Bilingual or multilingual abilities.

Work Environment & Expectations
  • Flexibility to work scheduled shifts, including evenings, weekends, peak retail hours, and holiday periods.
  • Ability to sit for extended periods at a workstation and comfortably maintain eye contact with the camera for video calls.

Work Environment:
  • 100% In-office based role in Puerto Rico.
  • Aligned to U.S. retail business hours (including evenings/weekends as needed).

Equal Opportunity Employer:
AspenView is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact.

Apply