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At Dispatch Jobs in Ohio (NOW HIRING)

US Pack Services LLC

Dispatch Supervisor

Akron, OH · On-site

At USPack our focus every day is to help brands and businesses win in the delivery economy. That ... The Dispatch Supervisor also directs and supervises subordinate staff. This includes assigning and ...

southerncarlson

Dispatch Manager

Barberton, OH

Dispatch Manager - Full Time Location: Barberton, OH Schedule: Monday - Friday | Daytime Schedule ... Our Core Values At SouthernCarlson, our core values guide everything we do--from how we treat our ...

SouthernCarlson, Inc.

Dispatch Manager

Barberton, OH · On-site

Dispatch Manager - Full Time Location: Barberton, OH Schedule: Monday - Friday | Daytime Schedule ... Our Core Values At SouthernCarlson, our core values guide everything we do-from how we treat our ...

southerncarlson

Dispatch Manager

Barberton, OH · On-site

Dispatch Manager - Full Time Location: Barberton, OH Schedule: Monday - Friday | Daytime Schedule ... Our Core Values At SouthernCarlson, our core values guide everything we do--from how we treat our ...

TL Worldwide Transportation

Dispatch Support

Akron, OH

$15 - $18/hr

Prior customer service experience and/or dispatch experience is preferred, but we are willing to ... On-site fitness center Interested candidates are encouraged to apply in person at 1550 Industrial ...

Hyway Transportation

Dispatch Manager

Findlay, OH · On-site

Coordinate and dispatch drivers based on daily freight schedules, route efficiency, and customer ... Ability to use various software programs, including the ability to enter data at intermediate or ...

OneCompass Holdings

Dispatch Manager

Findlay, OH · On-site

Coordinate and dispatch drivers based on daily freight schedules, route efficiency, and customer ... Ability to use various software programs, including the ability to enter data at intermediate or ...

IICRC

Dispatch & Scheduling Coordinator

Medina, OH · On-site

$19 - $22/hr

Dispatcher & Scheduling Coordinator SERVPRO ® Team Fosdick is the leading fire, water, and ... peace of mind--one call at a time. Servpro Team Fosdick is an equal opportunity employer.

Mercy Health

Dispatcher - LACP Lima Dispatch

Lima, OH · On-site

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 36 Work Shift: Nights ... Lima Dispatch Job Summary: Working under the direction of the Director of Flight Operations, or ...

SERVPRO

Dispatch & Scheduling Coordinator

Medina, OH · On-site

$18 - $19/hr

Dispatcher & Scheduling Coordinator SERVPRO ® Team Fosdick is the leading fire, water, and ... peace of mind--one call at a time. Servpro Team Fosdick is an equal opportunity employer.

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At Dispatch information

What is an At Dispatch job?

'At Dispatch' jobs refer to positions where employees are responsible for coordinating, scheduling, and managing the movement of goods, vehicles, or personnel from a central location. These roles typically involve communicating with drivers, tracking shipments, and ensuring that deliveries or services are carried out efficiently and on time. Dispatchers play a crucial role in logistics, transportation, emergency services, and other industries that require real-time coordination. The job often requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Dispatch professional?

To thrive as a Dispatch professional, you need strong organizational skills, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools like radios or phone systems is typically required. Excellent problem-solving, communication, and stress management skills help you coordinate effectively and maintain composure under pressure. These abilities are crucial for ensuring efficient operations, timely responses, and safety across transportation or emergency service environments.

What are some typical challenges faced by team members working at Dispatch, and how can new hires prepare for them?

At Dispatch, team members often work in a fast-paced environment that requires quick thinking and adaptability, as they coordinate logistics and communicate with various stakeholders. Common challenges include managing shifting priorities, handling unexpected delivery issues, and ensuring clear communication between drivers, clients, and internal teams. New hires can prepare by developing strong organizational skills, being proactive in problem-solving, and familiarizing themselves with dispatch software and best practices. Engaging in continuous learning and open communication with teammates can also help ease the transition and contribute to overall team success.

What is the difference between At Dispatch vs Delivery Driver?

AspectAt DispatchDelivery Driver
Required CredentialsDriver's license, possibly a commercial licenseDriver's license, vehicle registration
Work EnvironmentDispatch centers, offices, or remote coordinationOn the road, making deliveries
Employer & Industry UsageLogistics, courier, transportation companiesFood, retail, courier services
Common Search & ComparisonFocuses on dispatching tasks and coordinationFocuses on actual delivery of goods

At Dispatch roles involve coordinating and managing delivery schedules, often working from a central office or remotely. Delivery Drivers are responsible for physically delivering goods to customers. While both roles are integral to logistics, At Dispatch focuses on planning and communication, whereas Delivery Drivers handle the execution of deliveries on the ground.

How to start a dispatcher with no experience?

To start as a dispatcher with no experience, focus on developing strong communication, organization, and problem-solving skills. Entry-level positions often provide on-the-job training, and obtaining certifications in transportation or logistics can improve your prospects. Familiarity with dispatch software and a good understanding of scheduling and route planning are also beneficial.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Employers often look for candidates who can handle stressful situations and use dispatch software efficiently. Entry-level positions may be easier to obtain, while specialized roles might require additional training or experience.

What disqualifies you from being a dispatcher?

Disqualifications for a dispatcher role typically include a criminal record, poor driving history, lack of necessary certifications or licenses, and inadequate communication or organizational skills. Employers also look for reliability, the ability to work under pressure, and a clean background check, especially since dispatchers often handle sensitive information and coordinate with emergency or transportation services.
At Dispatch jobs near you

Dispatch Supervisor

Akron, OH • On-site

US Pack Services LLC
See more jobs at US Pack Services LLCexternal

Full-time

Medical, Life, Retirement, PTO

Re-posted 15 days ago

Job description

USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win.  
Find out more at: www.gouspack.com 
 
At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! 
 
USPack's Benefits for Full Time positions include: 
401(K) 
Health Insurance 
Disability/Life Insurance 
Paid Time Off (PTO) 
Paid Holidays 

USPack's Benefits for Part Time positions include: 
401(K) 
Paid Sick Time 


The Dispatch Supervisor position serves as a working supervisor. In addition to performing the full range of functions assigned to Dispatchers - including communications, call taking, and dispatching functions. The Dispatch Supervisor also directs and supervises subordinate staff. This includes assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained, performance management including work performance evaluation, coaching, mentoring and/or implementing corrective actions for performance and/or conduct issues.
 
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties and Responsibilities:
  • Effectively performs full range of supervisory duties.
  • Performs all key tasks and duties of the Dispatcher.
  • Supervises Dispatch personnel and plans work assignments to ensure that the organization's service and production expectations are achieved.
  • Evaluates shift operations through personal observation of Dispatchers and recommends improvements or modifications to work practices and employee performance as appropriate.
  • Evaluates Dispatchers' performance and conduct and provides feedback as appropriate in accordance with company policies. Works proactively with staff to resolve performance and/or personnel issues.
  • Conducts employee evaluations, reviews and approves employee timesheets, and investigates and resolves complaints or problems.
  • Identifies issues and implements corrective actions including verbal counseling and verbal warnings; discusses need for further corrective action with Dispatch Manager and/or Human Resources as required.
  • Completes a variety of reports and correspondence relating to dispatch activities in a timely manner, such as service investigations, root cause analysis, and corrective action planning.
  • Ability to apply a high level of initiative, discretion, and judgment.
  • Must be able to work any assigned shift including day, night, or swing shifts including all days of the week including weekends and holidays.
  • Perform other duties as assigned.
Qualifications - Knowledge, Skills, and Abilities:
  • Computer aided dispatch (CAD) and automated phone system
  • Critical thinker with strong analytical skills. 
  • Proactive and resourceful. Ability to work in a fast-paced environment.
  • Independent judgment required to plan, prioritize and organize competing tasks or demands that may be deadline driven.
  • Excellent interpersonal skills necessary for driver and customer interactions.
  • Basic Microsoft Office Suite (Outlook, Excel, and Word) experience required.
  • Ability to effectively solve problems.
  • Ability to understand the Independent Contractor relationship.
  • Ability to operate effectively in a fast-paced environment individually or as part of a team.
  • Ability to work overtime as necessary.
  • Ability to lift up to 25 pounds on occasion.
Qualifications - Experience, Education, Certificates, and Licenses:
  • At least three years of progressively responsible communications dispatching experience in a comparable dispatching operation. To be considered comparable, experience must show proficiency with the same equipment and programs, and same range of dispatch and call taking.
  • Experience, or other qualifications, that demonstrate strong decision-making skills, excellent interpersonal communication and conflict resolution skills, and ability to successfully supervise, motivate, correct, train and evaluate assigned staff.
  • Minimum - High School diploma.
  • Six Sigma Green Belt Certification preferred.
Shift Days: Tuesday through Saturday
Shift Hours:  9:30pm - 6am (Available to work extra hours, weekends, and holidays preferred.)
Pay Rate: $60,000 annually 

At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.  
 
We are: 
Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.

Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion. 

Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. 
 
Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. 
 
Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. 
 
 
If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at:  Recruiting(AT)gouspack.com
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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