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At Dispatch Jobs in Michigan (NOW HIRING)

Dispatch Associate Department: Retail Reports to: Dispatch Manager FSLA Status: Non-Exempt About Us ... Join us at Common Citizen for a collaborative and inclusive journey, anchored in the principles of ...

Dispatch Operator

Battle Creek, MI ยท On-site

$22.75/hr

... sitting at assigned workstation and exposure to computer light. Will be required walk up two (2) ... Operate multi-channel radio and telephone dispatch equipment. * Access Federal, State, and local ...

... sitting at assigned workstation and exposure to computer light. Will be required walk up two (2) ... Operate multi-channel radio and telephone dispatch equipment. * Access Federal, State, and local ...

Dispatch - Shuttle

Romulus, MI ยท On-site

$11.25/hr

*Overall responsibility Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport.

*Overall responsibility Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport.

Dispatch - Shuttle

Romulus, MI ยท On-site

$11.25/hr

*Overall responsibility Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport.

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At Dispatch information

What are the key skills and qualifications needed to thrive as a Dispatch professional, and why are they important?

To thrive as a Dispatch professional, you need strong organizational skills, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools like radios or phone systems is typically required. Excellent problem-solving, communication, and stress management skills help you coordinate effectively and maintain composure under pressure. These abilities are crucial for ensuring efficient operations, timely responses, and safety across transportation or emergency service environments.

What are some typical challenges faced by team members working at Dispatch, and how can new hires prepare for them?

At Dispatch, team members often work in a fast-paced environment that requires quick thinking and adaptability, as they coordinate logistics and communicate with various stakeholders. Common challenges include managing shifting priorities, handling unexpected delivery issues, and ensuring clear communication between drivers, clients, and internal teams. New hires can prepare by developing strong organizational skills, being proactive in problem-solving, and familiarizing themselves with dispatch software and best practices. Engaging in continuous learning and open communication with teammates can also help ease the transition and contribute to overall team success.

What are 'At Dispatch' jobs?

'At Dispatch' jobs refer to positions where employees are responsible for coordinating, scheduling, and managing the movement of goods, vehicles, or personnel from a central location. These roles typically involve communicating with drivers, tracking shipments, and ensuring that deliveries or services are carried out efficiently and on time. Dispatchers play a crucial role in logistics, transportation, emergency services, and other industries that require real-time coordination. The job often requires strong organizational, communication, and problem-solving skills.

What is the difference between At Dispatch vs Delivery Driver?

AspectAt DispatchDelivery Driver
Required CredentialsDriver's license, possibly a commercial licenseDriver's license, vehicle registration
Work EnvironmentDispatch centers, offices, or remote coordinationOn the road, making deliveries
Employer & Industry UsageLogistics, courier, transportation companiesFood, retail, courier services
Common Search & ComparisonFocuses on dispatching tasks and coordinationFocuses on actual delivery of goods

At Dispatch roles involve coordinating and managing delivery schedules, often working from a central office or remotely. Delivery Drivers are responsible for physically delivering goods to customers. While both roles are integral to logistics, At Dispatch focuses on planning and communication, whereas Delivery Drivers handle the execution of deliveries on the ground.

What cities in Michigan are hiring for At Dispatch jobs? Cities in Michigan with the most At Dispatch job openings:
Dispatch Associate

Dispatch Associate

Common Citizen

Ferndale, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Common Citizen rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

10th of 29 rated cannabis dispensaries


Job description

Description
Job Title: Dispatch Associate
Department: Retail
Reports to: Dispatch Manager
FSLA Status: Non-Exempt
About Us
Common Citizen, a Michigan-based cannabis company, is dedicated to reshaping perceptions around cannabis and enhancing lives through our principles of 'cannabis for humanity' and 'change for the better.' Prioritizing people in all aspects, from cultivating high-quality cannabis to providing a world-class customer experience, we embody a commitment to continuous improvement. As we aspire to be recognized as a Fortune Magazine 'Best Company To Work For,' our family of brands also includes 8 cannabis retail stores serving their respective local communities under 4 brands - LIV Cannabis Co., Pure Lapeer Canna, Xplore Cannabis, and Cannavista Wellness, creating a seamless network where we are all one. Join us at Common Citizen for a collaborative and inclusive journey, anchored in the principles of 'cannabis for humanity' and a commitment to positive change.
About This Role
Every position at Common Citizen from seed to sale, is contributing to our mission to serve our fellow citizens of Michigan with the highest quality, safest cannabis product through our highly individualized and education-oriented provisioning centers. As a Dispatch Associate, you will be responsible for creating delivery routes and dispatching delivery drivers.
Responsibilities
Outlined below is what we see you doing at this point in time. We are a fast-growing company looking for people that are excited to grow along with us.
Responsibilities include but not limited to:
  • Utilizing fleet management software for the most efficient delivery routes.
  • Monitoring ordering services (Dutchie, Weedmaps, over-the-phone) for deliveries as they come in.
  • Accurately recording delivery invoices in METRC.
  • Receiving cash payments and making accurate change.
  • Working with other dispensaries in the Common Citizen network to optimize delivery efficiency for each guest.
  • Provide exceptional guest service by phone, text and in person
  • Ensure guest concerns and/or questions are solved and answered promptly and efficiently, and communicate guest requests and/or issues between yourself and drivers.
  • Maintain a positive work environment conducive to trust and respect.
  • Maintain strictest confidentiality of guest personal situations.
  • Between deliveries you will assist in all areas of the store with inventory, organizing back stock, cleaning, guest advising, reception and other tasks as needed.

The Experience You Bring and the Skills we Need:
  • Dispensary and / or dispatch experience preferred, Cannabis knowledge a plus
  • Must be willing to work weekends, days, night shifts
  • All employees are required to submit to a background check
  • Problem solving skills
  • This is a dynamic team, and as such daily tasks may vary, resulting in a fast-paced and lively work environment.

Physical Requirements
  • Regularly required to stand/walk for entire shift.
  • Use hands to handle, control, or feel objects, tools, or controls.
  • Reach with hands and arms; and talk or hear.
  • Frequently lift and/or move up to 20 pounds.

Why You'd Love This Role
You have:
  • A high level of professionalism and belief in our founding principles: "Cannabis for humanity" and "Change for the better". As such, you enjoy being involved in the community and being a steward for the company and the positive change that we believe in.
  • A passion for providing the residents and visitors of Michigan with the highest quality and safest cannabis products in the state.
  • A desire to change the social perception of cannabis and a passion for humanity.
  • A constant desire to learn new skills and believe in continuous improvement, both personally and professionally.
  • Value integrity and honesty and want to bring those values to the cannabis industry.
  • Enjoy being part of a team and sharing your skills with your fellow citizens.
  • An appreciation for all stages of the production cycle of cannabis, including harvesting, trimming, and processing.

We offer:
  • Medical, Dental, Vision benefits active first of the month following your first day of employment.
  • Paid time off.
  • Employee discount.
  • Employee sponsored life insurance.
  • Employee assistance program.
  • 401K & 401K matching.

Common Citizen?is an equal opportunity employer. We celebrate diversity and are committed to creating an environment of mutual respect for all people. If you are a member of an equity group, you are encouraged to self-identify, on your application, cover letter or resume.
**Must be at least 21 years of age as required by the Cannabis Regulatory Association**